
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.
Find Out MoreEWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.
Find Out MoreTo maintain the reliability customers have come to know and trust, EWEB must address an aging infrastructure bubble.
Find Out MoreEWEB General Manager Frank Lawson delivered his annual State of the Utility Address at the March 7 public Board of Commissioners meeting.
Find Out MoreGreenpower Grants, a program funded by voluntary Greenpower customer subscriptions is currently accepting applications. The grant will fund a high-impact project that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and reduce or offset our community's carbon footprint.
Find Out MoreFor the past year, EWEB’s electric division has been preparing for a complete reconstruction of the Currin substation. Quite simply, it’s reached the end of its useful life.
Find Out MoreWith cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.
Find Out MoreEWEB is building two 7.5-million-gallon water storage tanks on a 10-acre property at East 40th and Patterson Street in South Eugene. The tanks are part of our work to improve EWEB’s water storage infrastructure for future resiliency to earthquakes and climate change. People who live nearby have been watching the progress of the work since summer 2021.
Find Out MoreEWEB has awarded nearly $125,000 in grant funds to local organizations that promote electric mobility and reduce community carbon emissions.
Find Out MoreGrantees in the McKenzie River Valley can receive up to $35,000 each
Find Out MoreCollaborating with the City of Eugene, a Climate Guidebook, and priorities for upriver EWEB customers were the main topics at the Feb. 7 Board of Commissioners meeting. The five-member Board serves without pay and is elected by EWEB customers. Their job is to establish policies and values and set EWEB’s long-term direction. Board meetings are open to the public and include opportunities for public comment.
Find Out MoreYou may have noticed a plaque along the sidewalk on East 4th Avenue near the entrance to the employee parking lot at EWEB’s former headquarters building. It commemorates Wiley Griffon. He’s not considered the first Black resident of Eugene. But he is the first one mentioned by name, according to scholars.
Find Out MoreWorld Pulses Day is celebrated on February 10, and is a day to celebrate and spread information on the environmental and personal health benefits of pulses, aka beans, peas and lentils.
Find Out MoreEugene has some of the best drinking water in the world. That’s thanks to our source, the pristine McKenzie River. It’s also thanks to the people at EWEB; whether an engineer designing a new reservoir, a treatment plant operator ensuring the safety and quality of drinking water, or a member of a crew maintaining the infrastructure in our community, water professionals work around the clock to ensure tap water is there when you need it.
Find Out MoreIn January, our elected Board of Commissioners approved an agreement for EWEB to make an unprecedented bulk purchase of substation transformers.
Find Out MoreOctober 27, 2022
Imagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages.
What would you do?
EWEB’s electric division and emergency management staff imagined that exact scenario this week during a mock winter storm power outage drill that is conducted every year. More than 60 staff members participated in the drill that simulated a five-day storm scenario where power was lost to over 18,000 customers.
The thought of such a widespread outage can be alarming, but it’s a reality we can’t ignore. You may recall the ice storm of December 2016 or the “snowpocalypse” in February of 2019 that dumped 18-plus inches of snow, both of which left more than 20,000 Eugene homes without power for days.
Living in the Pacific Northwest means beautiful landscapes and a full range of seasonal weather, including extreme weather events. What can we do to combat extreme winter storms? Be prepared.
The drill conducted this week is called the “Blue Sky Drill” and is an annual practice ahead of winter storm season. Just as we would in a real emergency event, staff activated an Incident Command System, a standardized approach to incident management used by government agencies at all levels. Roles and teams are established for safety, planning, operations, logistics, interagency coordination and public communication. Each team works simultaneously to coordinate and resolve issues that arise during emergency response.
The drill helps identify gaps in plans and training, develop skills, reveal resource needs, and improve internal and external coordination. It enables staff to test their skills and practice working together across all departments to handle a large-scale outage restoration.
“A part of preparing for storm season is a shift in our frame of mind to align with the shift in seasons,” said Tyler Nice, EWEB electric operations manager. “I think this drill helped us activate that mindset across the utility by working towards a common goal, finetuning our processes, and identifying areas of improvement before we are faced with an actual storm.”
Emergency management partners from Lane County and the City of Eugene also participated in the drill. Their insights helped improve our multi-agency coordination with road, tree and emergency management processes.
Running through a mock widespread outage is just one-way that EWEB is preparing for the possibility of a weather-related incident. We are also replacing aging infrastructure and developing redundant power and water sources . Focusing on emergency preparedness and response will always be a strategic priority for EWEB as we continue to provide safe and reliable electricity and water to customers.
Here are a few ways you can prepare your home and family ahead of winter:
To receive emergency alerts by email, sign up for EWEB’s Emergency Alert & Preparedness email list.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
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