Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.Find Out More
EWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.Find Out More
To maintain the reliability customers have come to know and trust, EWEB must address an aging infrastructure bubble.Find Out More
EWEB General Manager Frank Lawson delivered his annual State of the Utility Address at the March 7 public Board of Commissioners meeting.Find Out More
Greenpower Grants, a program funded by voluntary Greenpower customer subscriptions is currently accepting applications. The grant will fund a high-impact project that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and reduce or offset our community's carbon footprint.Find Out More
For the past year, EWEB’s electric division has been preparing for a complete reconstruction of the Currin substation. Quite simply, it’s reached the end of its useful life.Find Out More
With cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.Find Out More
EWEB is building two 7.5-million-gallon water storage tanks on a 10-acre property at East 40th and Patterson Street in South Eugene. The tanks are part of our work to improve EWEB’s water storage infrastructure for future resiliency to earthquakes and climate change. People who live nearby have been watching the progress of the work since summer 2021.Find Out More
EWEB has awarded nearly $125,000 in grant funds to local organizations that promote electric mobility and reduce community carbon emissions.Find Out More
Grantees in the McKenzie River Valley can receive up to $35,000 eachFind Out More
Collaborating with the City of Eugene, a Climate Guidebook, and priorities for upriver EWEB customers were the main topics at the Feb. 7 Board of Commissioners meeting. The five-member Board serves without pay and is elected by EWEB customers. Their job is to establish policies and values and set EWEB’s long-term direction. Board meetings are open to the public and include opportunities for public comment.Find Out More
You may have noticed a plaque along the sidewalk on East 4th Avenue near the entrance to the employee parking lot at EWEB’s former headquarters building. It commemorates Wiley Griffon. He’s not considered the first Black resident of Eugene. But he is the first one mentioned by name, according to scholars.Find Out More
World Pulses Day is celebrated on February 10, and is a day to celebrate and spread information on the environmental and personal health benefits of pulses, aka beans, peas and lentils.Find Out More
Eugene has some of the best drinking water in the world. That’s thanks to our source, the pristine McKenzie River. It’s also thanks to the people at EWEB; whether an engineer designing a new reservoir, a treatment plant operator ensuring the safety and quality of drinking water, or a member of a crew maintaining the infrastructure in our community, water professionals work around the clock to ensure tap water is there when you need it.Find Out More
The Eugene City Council approved the purchase of EWEB's former riverfront headquarters property at a meeting on Jan. 30. The terms of the deal state that the City of Eugene will purchase the 4.4-acre property, which includes two buildings and parking lots, for $12 million.Find Out More
May 21, 2020
As our community moves toward recovery from the health and economic crises of COVID-19, EWEB is beginning a gradual and responsible return to our facilities.
Since mid-March, when Governor Kate Brown first issued state-wide shelter-in-place orders, only a fraction of EWEB employees have been working in the office or field at any given time, and under strict physical distancing and hygiene protocols.
For the past two months, the utility has been operating under what EWEB General Manager Frank Lawson calls a "RESPONSE" phase to the pandemic.
"In the initial RESPONSE phase, our focus has been the physical safety of the workforce, keeping projects moving forward, and continuing critical customer services," said Frank Lawson. "I'm proud of how the organization has responded to protect the health and wellbeing of the workforce and the public."
Now, as our community begins a slow and steady re-opening process, EWEB is preparing to transition from a RESPONSE phase to a REINTEGRATION phase. Since EWEB has remained open throughout the pandemic under modified conditions, REINTEGRATION is focused on a gradual and responsible return of the workforce to facilities, in the context of state and local guidance.
"We are monitoring evolving health and social directives, workforce and community health conditions, and our organizational readiness," said Frank. "If conditions improve, we will continue to reintegrate; if they decline, we will reevaluate, pause, or retract."
New pandemic safety policies have been implemented, including:
Similar to the State of Oregon's approach, EWEB's workforce will reintegrate in three phases that may take months. The first phase began this week, with a focus on returning electric and water field crews to full strength. Over time, we will reintegrate office staff who have been telecommuting, and the final phase will be a mix of a facility-based and remote-based workforce.
"The COVID-19 pandemic has changed almost everything for our community, except the need for reliable power and water at affordable rates," said Frank Lawson. "In order for EWEB to continue to provide essential services, we must reset and adapt our workforce to new conditions."
For everyone's health and safety, please be sure to maintain appropriate physical distancing of six feet if you happen to encounter EWEB crews in the field.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday