
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
This unique opportunity to reduce the infrastructure footprint and maintenance costs will also improve wildfire mitigation because less infrastructure means less chance of ignition or damage from a fire.
Find Out MoreWe are working to ensure our systems are ready to perform through extreme heat. Check out tips and resources to help you stay safe and comfortable while conserving energy.
Find Out MoreEWEB's new map displays water quality sampling results and can advise McKenzie River recreationalists where to avoid areas with toxic algae
Find Out MoreHow has EWEB prepared to deliver power and water to all these athletes and spectators from around the world?
Find Out MoreIn 2022, residential rates increased for the first time in five years. Looking ahead, a variety of long-term critical projects coupled with short-term supply chain and inflationary pressures and a dynamic power supply market are likely to impact the prices customers pay for water and power.
Find Out MoreEWEB’s Board of Commissioners approved the utility’s first Wildfire Mitigation Plan during the July 5 Board meeting.
Find Out MoreUsing fireworks near power lines could lead to a fire, explosion, power outage or downed line.
Find Out MoreEWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.
Find Out MoreOn June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.
Find Out MoreThe tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.
Find Out MoreEWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreEugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.
Find Out MoreStarting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.
Find Out MoreOn the heels of the Holiday Farm Fire, we quickly got to work with partner agencies and research organizations to identify post-fire threats to water quality in the McKenzie River. Additional water quality sensors have been placed in the main stem of the river, as well as in several creeks and tributaries. The widespread damage from the fire will likely threaten water quality for years, and these sensors are essential tools to the on-going recovery effort.
Real-time monitoring, especially during major storm events, provides important data about the location, amount, and types of contaminants flushed into the river. This information can act as an early warning system to adjust treatment practices at EWEB's filtration plant downstream and help prioritize watershed restoration activities. Learn more about watershed monitoring.
During the past few heavy rain events, monitors detected turbidity levels that were significantly higher than typical for the McKenzie River—a result of sediment from the surrounding land washing into the river. Analytical results from the expanded real-time monitoring network also showed an increase in nutrients, metals, and organic compounds coming from the burned and eroded landscape above the river.
Fortunately, these impacts seem to be short-lived and the water quality issues experienced so far are well within the capacity of EWEB's treatment plant to handle. Read more about your drinking water quality.
Protecting water quality requires a "source to tap" mentality, not simply relying on treatment measures to mitigate problems. The Holiday Farm Fire disaster presents an opportunity to rebuild smarter and strategically scale up source protection activities with an eye towards a more resilient watershed.
EWEB and our partners are looking for opportunities to implement large-scale floodplain restoration in key areas to mitigate flooding, erosion, and water quality impacts from severely burned landscapes. We also hope to work with area residents to replant some 100 acres of high priority riparian areas this winter.
If you are a landowner in the fire area and would like a site assessment from one of our team members, please visit the Pure Water Partners website.
Learn more about watershed restoration activities and protecting our water supply.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.