We are currently experiencing technical difficulties with our outage reporting system.
Our team is actively working to fix the issue. If you are experiencing a power outage, please check our Outage Map to see if it has already been reported. To report a power outage that does not appear on the map, please call 541-685-7000, select option 2 and follow the prompts.
Commissioners supportive of General Manager's recommendation to remove Leaburg DamFind Out More
On a chilly November day, third graders from Adams Elementary School in Eugene learned about the lifecycle of native salmon on a field trip to Lake Creek near Triangle Lake. The field trips take place all month as part of a program funded by EWEB grants. EWEB dedicates a portion of customer rates to inspiring kids to explore the wonders of science and learn about watershed health, water quality, and emergency preparedness.Find Out More
For EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.Find Out More
At the Nov. 1st board meeting, EWEB Commissioners got an update on the budget and rates for next year and the EWEB quarterly report.Find Out More
Imagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?Find Out More
Hundreds of landowners in the McKenzie River valley are working with EWEB to prevent future fires and protect the river by replanting burned properties and removing fuels like dead trees and underbrush.Find Out More
By partnering with ShakeAlert and the Oregon Hazards Lab, EWEB gets an early warning of the effects of earthquakes on hydropower facilities.Find Out More
EWEB held its Poster Contest for 5th grade students in our service territory for Public Power Week, October 2-8, receiving more than 100 entries from classrooms across the area.Find Out More
When access to pad mount transformers, cable, and smart meter chips tightened, EWEB only had one choice – double down on its core values, provide safe and reliable electricity. Below are the stories from EWEB staff about how they have navigated the ups and downs of this new frontier.Find Out More
EWEB's elected Board of Commissioners has voted to authorize General Manager Frank Lawson to pursue and negotiate the sale of the former EWEB headquarters building.Find Out More
EWEB’s Source Water Champions work year-round to protect our drinking water. They take water quality samples throughout the watershed, help our neighbors be better stewards, and coordinate multi-agency teams for restoration work and hazard mitigation.Find Out More
Local middle school students from around the area learned about the entire life cycle of salmon along the McKenzie River at Salmon Watch 2022, which was held at the EWEB spawning channel. The field trip took place during peak salmon spawning season, when fish that are at least two feet long are reaching the end of their journey from the ocean to their natal streams.Find Out More
EWEB is bringing back our annual poster contest for Public Power Week, and needs your help to select our top 5 winners!Find Out More
EWEB’s electric safety trailer is an interactive tool for the public to learn how to react in a potentially dangerous situation.Find Out More
Laura Farthing has been working for EWEB for the past 14 years. She’s the lead engineer on EWEB’s water storage construction project near E. 40th and Patterson St.Find Out More
Starting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power.
But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers. By 9 a.m. Monday, only about a dozen customers remained without power. All were restored by noon.
“Our electric system is reliable, but sometimes weather conditions cause outages that we can’t prevent. What we can control is how quickly we get the power back on, so long as access to the damage areas and the safety of crews allows,” said Tyler Nice, EWEB’s electric operations manager.
“We know how much our customers rely on power for their homes and businesses, which is why our crews are always ready to fix the issue, no matter the time of day or night, or the conditions,” he said.
Sunday’s windstorm arrived on the heels of the snowstorm that started in the evening of Dec. 26 and lasted for a couple days. Several inches of snow fell, cracking trees and knocking out power for more than 850 customers. But fast action by our crews working through the snowy, icy conditions ensured that the power was restored for nearly all customers by the evening of Dec. 28.
“Mother Nature’s holiday gift to EWEB’s line crews included some long hours getting the power back on for our customers, but at least we had a respite between these two storms,” said John Latourette, EWEB's line supervisor.
Trimming trees to reduce outage risk
In addition to responding quickly to service disruptions, EWEB reduces the risk of outages by trimming vegetation near electric lines along an average of 300 miles each year. Trees are a valued part of the urban landscape, but they are a major cause of power outages in the Eugene area. This proactive vegetation management significantly reduces the number and severity of weather-caused outages.
Since 2007, we have earned the National Arbor Day Foundation's Tree Line USA award each year in recognition of our efforts to protect and enhance Eugene's urban forests while delivering reliable energy service.
In the McKenzie River Valley, where rural customers rely on electricity to both heat their homes and power their drinking water wells, trees can be especially problematic, taking down power lines and making roads impassable for repair crews.
This fall, EWEB used a helicopter with massive saw attachments to trim trees along the Carmen-Smith transmission line, which connects EWEB to the Bonneville Power Administration’s transmission system and brings electricity from the EWEB-owned Carmen-Smith hydropower project to the Eugene area. That trimming reduced the risk of failure along the Carmen-Smith line during recent storms.
But not all trees that cause outages are controlled by EWEB. Many stand outside of EWEB’s right-of-way, so our crews can’t trim or remove them. The utility relies on individuals or other agencies to manage vegetation on private property for electrical safety and reliability.
Underground lines only part of the solution
While falling trees can bring down above-ground power lines, underground power lines face their own issues. When underground lines fail, it often takes crews longer to fix the issue and restore service.
After the 2016 ice storm, EWEB applied for and received grant funding from the Federal Emergency Management Agency for resiliency projects that included converting some overhead lines to underground lines, including along Blanton Road and on East 50th Avenue between Willamette and Fox Hollow.
Other lines across the EWEB’s service area were reconfigured so that power lines requiring two wires were converted to a higher capacity cable requiring just one wire. This change eliminates the need for cross arms, which are vulnerable to falling trees and are a common culprit in outages.
FEMA provided 75% of the funding, or about $3 million, and EWEB covered the rest.
Staying prepared for emergencies
Emergency outages can occur at any time due to extreme weather, an unpredictable earthquake or other causes. It’s important to always be prepared.
Community members interested in learning more about how to prepare for potential disasters can sign up for our Pledge to Prepare program, which is a 12-month blueprint to prepare participants and their households to be ready for a two-week emergency.
Each month, participants will receive an email with a small list of supplies to gather and tasks to complete, so that by year’s end they are ready to live without public services for two weeks, which is the minimum amount of time recommended by the Oregon Office of Emergency Management. Sign up here.
4200 Roosevelt Blvd.
Eugene, OR 97402
Para asistencia en español llame al 541-685-7000, presione 9
Phone hours: 9 a.m. - 6:30 p.m.