
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.
Find Out MoreEWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.
Find Out MoreTo maintain the reliability customers have come to know and trust, EWEB must address an aging infrastructure bubble.
Find Out MoreEWEB General Manager Frank Lawson delivered his annual State of the Utility Address at the March 7 public Board of Commissioners meeting.
Find Out MoreGreenpower Grants, a program funded by voluntary Greenpower customer subscriptions is currently accepting applications. The grant will fund a high-impact project that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and reduce or offset our community's carbon footprint.
Find Out MoreEugene is one of the largest cities on the west coast with only a single source of drinking water, the McKenzie River. And though the McKenzie is a pure, reliable water source, EWEB will secure a second source ensure resiliency in the future, planning to build a water treatment plant on the Willamette River, upstream of Eugene and Springfield.
Find Out MoreFor the past year, EWEB’s electric division has been preparing for a complete reconstruction of the Currin substation. Quite simply, it’s reached the end of its useful life.
Find Out MoreWith cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.
Find Out MoreEWEB is building two 7.5-million-gallon water storage tanks on a 10-acre property at East 40th and Patterson Street in South Eugene. The tanks are part of our work to improve EWEB’s water storage infrastructure for future resiliency to earthquakes and climate change. People who live nearby have been watching the progress of the work since summer 2021.
Find Out MoreEWEB has awarded nearly $125,000 in grant funds to local organizations that promote electric mobility and reduce community carbon emissions.
Find Out MoreGrantees in the McKenzie River Valley can receive up to $35,000 each
Find Out MoreCollaborating with the City of Eugene, a Climate Guidebook, and priorities for upriver EWEB customers were the main topics at the Feb. 7 Board of Commissioners meeting. The five-member Board serves without pay and is elected by EWEB customers. Their job is to establish policies and values and set EWEB’s long-term direction. Board meetings are open to the public and include opportunities for public comment.
Find Out MoreYou may have noticed a plaque along the sidewalk on East 4th Avenue near the entrance to the employee parking lot at EWEB’s former headquarters building. It commemorates Wiley Griffon. He’s not considered the first Black resident of Eugene. But he is the first one mentioned by name, according to scholars.
Find Out MoreWorld Pulses Day is celebrated on February 10, and is a day to celebrate and spread information on the environmental and personal health benefits of pulses, aka beans, peas and lentils.
Find Out MoreEugene has some of the best drinking water in the world. That’s thanks to our source, the pristine McKenzie River. It’s also thanks to the people at EWEB; whether an engineer designing a new reservoir, a treatment plant operator ensuring the safety and quality of drinking water, or a member of a crew maintaining the infrastructure in our community, water professionals work around the clock to ensure tap water is there when you need it.
Find Out MoreJune 21, 2022
On June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds. We have been working for several years on water reliability projects to ensure safe, reliable water continues to flow in our community. These reliability projects include the development of several neighborhood emergency water stations.
Community neighbors joined us to celebrate the development of the station and to fill up a complementary, 3-gallon emergency water container. In addition to the free water container, attendees enjoyed learning about proper emergency water storage and sanitation procedures. Did you know it’s recommended to store at least 14 gallons of water per person in your household? Fourteen gallons will provide enough emergency drinking water for one person for at least two weeks.
Get tips for storing and treating water here
Eugene’s Community Emergency Response Team was present to address questions and EWEB crew members were onsite to show neighbors how to properly use the water hoses and fill up containers. Those in attendance appreciated learning about how they can be better prepared for a disaster and about the work we are doing at EWEB to provide permanent and reliable emergency access to water throughout the city using groundwater wells.
“In the event of a disaster or localized issue, as we have seen in neighborhood communities like Mapleton and Salem, this water station will be able to dispense 85 gallons of water per minute to local residents,” said EWEB Commissioner John Barofksy (Wards 2 and 3) as he introduced the station to the crowd. “EWEB is doing our part to prepare our electric and water systems for emergency events, we’re hardening our infrastructure and building redundant sources of supply, but, as we say, preparedness is a shared responsibility.”
There's always the possibility that a natural or human-caused disaster could strike us here in the Pacific Northwest and the thought of preparing your home and family for a disaster or other emergency can be daunting. That’s why we created the EWEB Pledge to Prepare, a 12-month blueprint for emergency preparedness. Part of the Pledge to Prepare is storing emergency water in your home and being prepared to utilize emergency water stations.
You can learn more about EWEB’s Pledge to Prepare here
“This inauguration marks the fifth station EWEB has constructed over the past few years,” said Commissioner Barofsky. “We could not have accomplished this goal without the help of many community partners, including neighborhood associations and Lane County Emergency Management.”
Below are the five operational emergency water stations available to you:
EWEB is in the process of developing two additional sites near Churchill High School and near Roosevelt Middle School. Once they are complete, we hope you will join us to inaugurate the new stations and to pick up and fill up your free emergency water container.
We will continue our dedication to preparing, replacing and maintaining our community's water system because a reliable supply of clean water is vital to public health and safety.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday