
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Using fireworks near power lines could lead to a fire, explosion, power outage or downed line.
Find Out MoreEWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.
Find Out MoreThe tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.
Find Out MoreEWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreCommunity organizations, property developers and others will soon be able to submit offers to purchase and develop a 4.44-acre site in a prime location along Eugene’s burgeoning downtown waterfront district.
Find Out MoreEugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.
Find Out MoreStarting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.
Find Out MoreTwo Eugene Water & Electric Board line crews will spend the New Year holiday weekend through next week restoring power to thousands of Pacific Gas & Electric customers in northeast California after winter storms dumped more than 10 feet of snow in the Lake Tahoe area starting before Christmas.
Find Out MoreSeveral hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.
Find Out MoreWith the National Weather Service predicting snow for the Eugene area Sunday through Tuesday, we want to remind customers that the expected snow could bring trees and branches down onto overhead power lines and cause electric outages.
Find Out MoreNew programs provide customers opportunities to invest in local environment, watershed protection, and future climate scientists
Find Out MoreEWEB is offering new programs to help Eugene electrify its transporation sector - tackling our largest source of carbon emissions
Find Out MoreJust as high winds with gusts of more than 30 mph arrived in the Oregon Cascades early Thursday, EWEB has completed aerial trimming around its Carmen-Smith transmission line using a helicopter with saw attachments to trim branches and treetops.
Find Out MoreOn June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds. We have been working for several years on water reliability projects to ensure safe, reliable water continues to flow in our community. These reliability projects include the development of several neighborhood emergency water stations.
Community neighbors joined us to celebrate the development of the station and to fill up a complementary, 3-gallon emergency water container. In addition to the free water container, attendees enjoyed learning about proper emergency water storage and sanitation procedures. Did you know it’s recommended to store at least 14 gallons of water per person in your household? Fourteen gallons will provide enough emergency drinking water for one person for at least two weeks.
Get tips for storing and treating water here
Eugene’s Community Emergency Response Team was present to address questions and EWEB crew members were onsite to show neighbors how to properly use the water hoses and fill up containers. Those in attendance appreciated learning about how they can be better prepared for a disaster and about the work we are doing at EWEB to provide permanent and reliable emergency access to water throughout the city using groundwater wells.
“In the event of a disaster or localized issue, as we have seen in neighborhood communities like Mapleton and Salem, this water station will be able to dispense 85 gallons of water per minute to local residents,” said EWEB Commissioner John Barofksy (Wards 2 and 3) as he introduced the station to the crowd. “EWEB is doing our part to prepare our electric and water systems for emergency events, we’re hardening our infrastructure and building redundant sources of supply, but, as we say, preparedness is a shared responsibility.”
There's always the possibility that a natural or human-caused disaster could strike us here in the Pacific Northwest and the thought of preparing your home and family for a disaster or other emergency can be daunting. That’s why we created the EWEB Pledge to Prepare, a 12-month blueprint for emergency preparedness. Part of the Pledge to Prepare is storing emergency water in your home and being prepared to utilize emergency water stations.
You can learn more about EWEB’s Pledge to Prepare here
“This inauguration marks the fifth station EWEB has constructed over the past few years,” said Commissioner Barofsky. “We could not have accomplished this goal without the help of many community partners, including neighborhood associations and Lane County Emergency Management.”
Below are the five operational emergency water stations available to you:
EWEB is in the process of developing two additional sites near Churchill High School and near Roosevelt Middle School. Once they are complete, we hope you will join us to inaugurate the new stations and to pick up and fill up your free emergency water container.
We will continue our dedication to preparing, replacing and maintaining our community's water system because a reliable supply of clean water is vital to public health and safety.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.