While commissioners are elected to represent their constituents, they rely on the expertise of EWEB engineers, technicians and other skilled professionals to inform their decisions.Find Out More
Eugene Water & Electric Board Commissioners are looking to the future in an uncertain time.Find Out More
In 2022, residential rates increased for the first time in five years. Looking ahead, a variety of long-term critical projects coupled with short-term supply chain and inflationary pressures and a dynamic power supply market are likely to impact the prices customers pay for water and power.Find Out More
EWEB’s Board of Commissioners approved the utility’s first Wildfire Mitigation Plan during the July 5 Board meeting.Find Out More
Using fireworks near power lines could lead to a fire, explosion, power outage or downed line.Find Out More
It's called an FUV, a fun utility vehicle. And we are so having FUN! We are proud to have a small fleet of electric vehicles. Two to be exact.Find Out More
The tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.Find Out More
EWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.Find Out More
As a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.Find Out More
As a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.Find Out More
Community organizations, property developers and others will soon be able to submit offers to purchase and develop a 4.44-acre site in a prime location along Eugene’s burgeoning downtown waterfront district.Find Out More
Here’s an hour of one-time tasks and a few more behavior change goals that will help you reduce your water use, save energy, lower your carbon footprint and save money on your EWEB bill!Find Out More
Eugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.Find Out More
EWEB’s five commissioners earlier this month voted to elect John Brown as president of the Board and Sonya Carlson as vice president.Find Out More
Several hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.Find Out More
Your next EWEB and City of Eugene utility services bill will look different and include some fee changes. Here's what to expect.
We've updated our bill layout to be more user-friendly. Page one shows your billing summary and an at-a-glance breakdown of charges by service. Monthly usage graphs have been moved to the back of the bill where they are larger and in color. And speaking of color, the overall design uses color and icons to help you quickly identify details by service.
The City of Eugene increased stormwater fees three percent and wastewater fees four percent effective July 1, 2021.
Charges related to stormwater and wastewater appear in the water portion of customer bills but are not EWEB charges. The City of Eugene owns and operates the stormwater and wastewater systems in Eugene. For efficiency, EWEB acts as the City's billing agent per City charter.
Earlier this year, EWEB Commissioners approved a new program that will pay for wildfire restoration projects in the McKenzie watershed through a temporary flat fee assessed to customer water bills.
The community-funded watershed recovery and restoration initiative will supplement EWEB's McKenzie River Source Protection Program to safeguard drinking water for Eugene residents.
Working with McKenzie River Trust, McKenzie Watershed Council, and other Pure Water Partners, we are addressing immediate risks such as erosion from high burn areas and redevelopment along the river, as well as longer-term resiliency investments to restore floodplain areas that are critical to water quality and habitat.
The Watershed Recovery Fee is effective July 2021 and will be in place for 60 months (5 years), at which time it will automatically sunset. For most residential and business customers, the fee will be a flat $3 per month (based on a 1-inch or smaller water meter). Some customers, such as large businesses and those with extensive irrigation needs, will pay more ($4.50 to $30 per month) based on meter size.
As a customer-owned utility, we do not operate to earn a profit or to serve the investment needs of stockholders. Our job is providing safe, reliable water and electricity and our prices are based on the costs to serve our customers.
If 2020 showed us anything, it is the importance of resiliency-the ability to adapt and recover from adversity. Fortunately, EWEB entered the COVID-19 crisis in a strong financial position, after several years of efforts to become more efficient, lower operating costs, and reduce debt.
Although your utility is healthy, some heavy lifting is still to come. Infrastructure that ensures safe, clean, reliable power and water to Eugene homes and businesses requires ongoing investment. After years of no rate increases, including absorbing increases from our largest energy supplier, the Bonneville Power Administration, EWEB will likely need to raise rates in 2022. Your elected Board of Commissioners will review and approve next year's budget and customer rates in the fall through winter of 2021.
We know that our customers value affordability and expect that from us. As we look toward potential price changes, we will continue to be good stewards of your money, and make prudent investments necessary for continued delivery of safe and reliable drinking water and electricity.
4200 Roosevelt Blvd.
Eugene, OR 97402
Para asistencia en español llame al 541-685-7000, presione 9
Phone hours: 9 a.m. - 6:30 p.m.