
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
If your graduation celebration involves balloons, make sure they are secured with a weight. Otherwise, they can float away and come into contact with overhead power lines.
Find Out MoreLearn some of the many ways EWEB customers support local schools and help inspire kids to explore the wonders of watershed health and clean energy resources.
Find Out MoreNational Infrastructure Week (May 14-20) may be a politically charged quip on the national stage, but for EWEB, the urgency and importance of infrastructure is no joke.
Find Out MoreMillions of dollars of investment have prevented the major harm from the Holiday Farm Fire, EWEB’s annual State of the Watershed Report finds.
Find Out MoreEWEB employs multiple methods of safeguarding drinking water, from the source to the tap.
Find Out MoreOld reservoir leaks, threatening water quality, and will fail when a major earthquake strikes.
Find Out MoreCrews are identifying and addressing equipment failures before wildfire season and doing so mitigates risk of fire ignition.
Find Out MoreEWEB customers use more than twice as much water in the hot, dry summer months, compared to the cold, rainy winter months. The higher summer water use can almost assuredly be attributed to customers watering their lawns and gardens.
Find Out MoreEWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.
Find Out MoreEugene is one of the largest cities on the west coast with only a single source of drinking water, the McKenzie River. And though the McKenzie is a pure, reliable water source, EWEB will secure a second source ensure resiliency in the future, planning to build a water treatment plant on the Willamette River, upstream of Eugene and Springfield.
Find Out MoreWith cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.
Find Out MoreEWEB is building two 7.5-million-gallon water storage tanks on a 10-acre property at East 40th and Patterson Street in South Eugene. The tanks are part of our work to improve EWEB’s water storage infrastructure for future resiliency to earthquakes and climate change. People who live nearby have been watching the progress of the work since summer 2021.
Find Out MoreGrantees in the McKenzie River Valley can receive up to $35,000 each
Find Out MoreEugene has some of the best drinking water in the world. That’s thanks to our source, the pristine McKenzie River. It’s also thanks to the people at EWEB; whether an engineer designing a new reservoir, a treatment plant operator ensuring the safety and quality of drinking water, or a member of a crew maintaining the infrastructure in our community, water professionals work around the clock to ensure tap water is there when you need it.
Find Out MoreAn EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.
Find Out MoreMarch 22, 2023 • EWEB Communications Team
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.
The newest addition is a state-of-the-art water treatment trailer paid for using a grant from the State Preparedness and Incident Response Program (SPIRE).
An example of a large-scale disaster would be the subduction zone earthquake which could affect the McKenzie River, disrupt the water treatment plant or damage the 800 miles of distribution pipes that delivers water to Eugene homes and businesses.
This week, EWEB tested the new water trailer, which uses reverse osmosis – a process that uses high pressure to push water through a membrane – to filter out contaminants.
“Staff will begin water quality testing and training of additional staff with a mind towards improving procedures and equipment, if necessary,” said Hayden Bridge Water Treatment Plant Supervisor Ray Leipold.
EWEB has one other water treatment trailer and three mobile water distribution trailers. The treatment trailers function as drinking water treatment plants on wheels in case an emergency takes EWEB’s Hayden Bridge Treatment Plant offline. These trailers can park at almost any water source and can treat up to 144,000 gallons of fresh water per day. These mobile treatment systems are self-contained and deployable to support Eugene or another regional utility in need.
Permanent emergency water stations
In the past few years, EWEB also has built permanent emergency water stations that will be available if a disaster strikes. Unlike the water treatment trailer, these stations are permanently located at sites throughout Eugene and they provide and distribute untreated groundwater to customers, who will then need to disinfect the water before using it.
EWEB inaugurated two of these permanent emergency water stations last year – one at the Lane County Event Center and another at the Sheldon Community Center. EWEB is in the planning and design stage of building two additional water stations near Churchill High School and near Roosevelt Middle School.
At these permanent stations, underground wells extend more than 100 feet below the surface. Water is pumped up from underground and distributed via pipes and nozzles, where people can fill up jugs of water. The stations are designed to provide each person with two gallons of untreated water per day.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday