EWEB 2023 year in review
In 2023, EWEB invested in our community with grants, rebates and an array of other programs and measures aimed at fulfilling our core values of safety, reliability, affordability, environmental responsibility and community/culture.Find Out More
EWEB To Hold First of Two Public Hearings on Proposed 2024 Budget and Prices
At the Nov. 7 Board of Commissioners meeting, EWEB staff will present a proposed budget that includes rate increases necessary to support utility operations and make needed infrastructure investments.Find Out More
Public Power Week Poster Contest Winners 2023
The results are in! View the winning posters from EWEB's 2023 Public Power Week Poster Contest.Find Out More
As prices increase, what can you do to take control of monthly utility bills?
EWEB’s Board of Commissioners is considering rate changes in 2024. Here are some ways to save money and manage your bill, and how EWEB can help.Find Out More
EWEB Prepares for the Annual Observance of "Imagine a Day Without Water"
Water infrastructure is essential, invaluable, and in need of continuous investment. Read how EWEB's Staff and Board of Commissioners are working to safeguard Eugene's water future.Find Out More
Rate Setting Process is Customer Driven and Community Focused
EWEB’s Board of Commissioners is considering rate changes to help maintain reliable utility services and fund critical investments in Eugene’s water and electric infrastructure.Find Out More
How does EWEB recover the costs of serving customers
Here’s an overview of the three primary ways EWEB recovers the costs of serving customers and generates the funds needed to keep the power on and the water flowing.Find Out More
EWEB establishes multipronged resiliency policy
Disaster recovery and prevention are being embedded in all operations and processes.Find Out More
Trends that are impacting your utility rates
Needed infrastructure investments and rising costs of operations will require increases in the price of water and electric services.Find Out More
EWEB and City finalize sale of former riverfront headquarters
The two buildings on 4.4 acres will transformed into Eugene's new City Hall. EWEB and the City signed closing documents and officially handed over the site keys on Tuesday.Find Out More
May 2nd Board meeting report
A wrap up of the May 2nd EWEB Board of Commissioners MeetingFind Out More
Currin Substation Rebuild Updates
Follow along as the Currin Substation, the first of 10 substations in 10 years, is rebuilt from the ground up as part of EWEB's Capital Improvement Plan for major infrastructure investments to rehabilitate, replace, and install new infrastructure.Find Out More
April Board Meeting report
The EWEB Board of Commissioners discussed prefunding Leaburg, the 2022 State of the Watershed report, and the General Manager's performance evaluation at their April 4th, 2023 meeting.Find Out More
EWEB conducts annual High-Risk Fire Zone inspections
Crews are identifying and addressing equipment failures before wildfire season and doing so mitigates risk of fire ignition.Find Out More
March 7 Board Meeting report
The EWEB Board of Commissioners meet on the first Tuesday of the month.Find Out More
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Board of Commissioners Meeting Highlights - March 6, 2018
March 12, 2018
As a public utility, it's important for us to be open and transparent with you—our customer-owners. Here are some highlights from this month's meeting of your citizen-elected Board of Commissioners.
EWEB will lease, eventually sell, downtown headquarters space
EWEB is in the process of relocating approximately 110 employees from our downtown riverfront headquarters to our Roosevelt Operations Center in west Eugene. The moves are intended to deliver cost savings and efficiency improvements. When the staff moves are completed in early 2019, most of the headquarters building will be vacant, leaving the utility with a timing decision—when to put the approximately 100,000 square foot building up for sale. Commissioners directed staff to lease the building for the short-term—around three to five years—anticipating that property and building values will increase in the future as the community's riverfront redevelopment project comes to fruition. In addition to potential economic advantages, temporarily leasing the building buys EWEB some time to decide where to locate our customer service center. The utility will maintain a presence downtown so customers can pay bills and attend to other business, but the location is yet to be determined.
Plans underway for customer service policy update
EWEB staff reviewed the utility's customer service policies and procedures, and proposed several modifications to the Board of Commissioners. Some key proposed changes include creating a Customer Bill of Rights, enhancing customer privacy language, and adding a section about advanced meters that clearly states the customer's right to opt-out of advanced services. This was the first step of a several-month policy review process.
General Manager receives high marks
EWEB commissioners this month provided their evaluation of General Manager Frank Lawson's 2017 performance. The five commissioners praised Lawson for his ability to guide the utility through major change and create a clear strategic direction for EWEB's future. Lawson has worked for EWEB since 2010 and was promoted to general manager in May 2016.
Other agenda items to note
A presentation about preliminary residential electric pricing committee findings was postponed to a later date to be determined.