Related News
Related News
-
EWEB to Mitigate 2025 Rate Increases to Reduce Customer Impacts
Amid a turbulent energy landscape and rising costs, EWEB has reduced projected rate increases for electricity and water in 2025.
Find Out More -
EWEB Partners with the City and YMCA to Celebrate New Amazon Park Emergency Water Station Site
Hundreds of attendees practiced filling up water containers at Saturday's demonstration event.
Find Out More -
EWEB invests in preparedness for severe weather and natural disasters
Just as you take steps to safeguard your home and family, EWEB is investing in equipment and processes to ensure our community’s electric and water systems remain reliable in the face of adversity.
Find Out More -
EWEB explores rate increases to cover rising costs and to modernize infrastructure
Amid rising inflation and other challenges, rate increases are necessary to maintain reliable utility services and fund critical investments in Eugene’s water and electric infrastructure.
Find Out More -
EWEB Hosts Dinner to Appreciate Customers of the McKenzie River Valley
EWEB hosted a customer appreciation dinner at the Walterville Community Center on Thursday, May 23, in place of its yearly upriver Board meeting. The event allowed customers, EWEB Commissioners, and staff to share a meal and openly discuss topics most relevant to the McKenzie Valley community.
Find Out More -
New tanks come online as EWEB modernizes water system
New drinking water storage tanks are one of several investments to ensure that EWEB can meet critical community needs in the event of an earthquake.
Find Out More -
EWEB General Manager Delivers 2024 State of the Utility
General Manager Frank Lawson delivered his address at the March 5 public Board of Commissioners meeting
Find Out More -
State of the McKenzie Watershed
EWEB’s Drinking Water Source Protection (DWSP) team says the McKenzie River continues to be an excellent source for drinking water.
Find Out More -
Leaburg Decommissioning Action Plan
Plan details next steps through regulatory processes to begin dismantling Leaburg Dam by 2032.
Find Out More -
What’s ahead in 2024: General manager’s message to EWEB customer-owners
At the start of the new year, we back at accomplishments from 2023 and look ahead at what's to come in 2024.
Find Out More -
EWEB 2023 year in review
In 2023, EWEB invested in our community with grants, rebates and an array of other programs and measures aimed at fulfilling our core values of safety, reliability, affordability, environmental responsibility and community/culture.
Find Out More -
EWEB To Hold First of Two Public Hearings on Proposed 2024 Budget and Prices
At the Nov. 7 Board of Commissioners meeting, EWEB staff will present a proposed budget that includes rate increases necessary to support utility operations and make needed infrastructure investments.
Find Out More -
Public Power Week Poster Contest Winners 2023
The results are in! View the winning posters from EWEB's 2023 Public Power Week Poster Contest.
Find Out More -
As prices increase, what can you do to take control of monthly utility bills?
EWEB’s Board of Commissioners is considering rate changes in 2024. Here are some ways to save money and manage your bill, and how EWEB can help.
Find Out More -
EWEB Prepares for the Annual Observance of "Imagine a Day Without Water"
Water infrastructure is essential, invaluable, and in need of continuous investment. Read how EWEB's Staff and Board of Commissioners are working to safeguard Eugene's water future.
Find Out More - Show More
Board of Commissioners Meeting Highlights - March 6, 2018
March 12, 2018
As a public utility, it's important for us to be open and transparent with you—our customer-owners. Here are some highlights from this month's meeting of your citizen-elected Board of Commissioners.
EWEB will lease, eventually sell, downtown headquarters space
EWEB is in the process of relocating approximately 110 employees from our downtown riverfront headquarters to our Roosevelt Operations Center in west Eugene. The moves are intended to deliver cost savings and efficiency improvements. When the staff moves are completed in early 2019, most of the headquarters building will be vacant, leaving the utility with a timing decision—when to put the approximately 100,000 square foot building up for sale. Commissioners directed staff to lease the building for the short-term—around three to five years—anticipating that property and building values will increase in the future as the community's riverfront redevelopment project comes to fruition. In addition to potential economic advantages, temporarily leasing the building buys EWEB some time to decide where to locate our customer service center. The utility will maintain a presence downtown so customers can pay bills and attend to other business, but the location is yet to be determined.
Plans underway for customer service policy update
EWEB staff reviewed the utility's customer service policies and procedures, and proposed several modifications to the Board of Commissioners. Some key proposed changes include creating a Customer Bill of Rights, enhancing customer privacy language, and adding a section about advanced meters that clearly states the customer's right to opt-out of advanced services. This was the first step of a several-month policy review process.
General Manager receives high marks
EWEB commissioners this month provided their evaluation of General Manager Frank Lawson's 2017 performance. The five commissioners praised Lawson for his ability to guide the utility through major change and create a clear strategic direction for EWEB's future. Lawson has worked for EWEB since 2010 and was promoted to general manager in May 2016.
Other agenda items to note
A presentation about preliminary residential electric pricing committee findings was postponed to a later date to be determined.