Questions about how to save water every day? Please send us an email or call 541-685-7088.
We offer rebates for fixtures and equipment that will help you save water. Funds are limited, so rebates are processed on a first-come, first-served basis.
Program Eligibility
Older toilets can be one of your home's largest sources of wasted water. Consider buying a new performance-tested WaterSense-labeled toilet to save water with every flush.
EWEB is currently offering a rebate of $100 for 1.0 gallons-per-flush (gpf) toilets and $50 for 1.28 gallons-per-flush toilets. Your new toilet must replace a toilet that uses 1.6 gallons or more per flush.
New Construction is not eligible for toilet rebates. Rebate is limited to toilets purchased and installed within the last year.
To apply by mail or email, download and complete a rebate application. If this is a rental home, please print and sign a W9 and mail to our office. Submit your application and invoice either in person or mail to the address below:
EWEB Customer Solutions
4200 Roosevelt Blvd
Eugene, OR 97402
Applications and invoices can be emailed to ems.answers@eweb.org
Program Eligibility
We want to help you stop the gush of water from a broken pipe as soon as possible. Don't wait until you have an emergency to install an easily turned hand valve on the customer-side of your water meter.
To apply by mail or email, download and complete a rebate application. If this is a rental home, please print and sign a W9 and mail to our office.
Submit your application and invoice either in person or mail to the address below:
EWEB Customer Solutions
4200 Roosevelt Blvd
Eugene, OR 97402
Applications and invoices can be emailed to ems.answers@eweb.org
We offer rebates, loans and tips to help you reduce your energy and water use in and around your home.
We offer a loan or grant program for customers who need financial assistance with a new water service line installation, replacement of existing water line, or limited-income leak repair.
Winter can bring icy winds and below freezing temperatures, which can do a lot of damage to your home. Protect your home and keep water flowing by preparing now.
Saving money on your energy bill may be easier than you think. Check out tips that could deliver real savings.
Check out ideas for saving water inside and outside of your home. You can also take advantage of our rebates for customer-side hand valves and ultra high efficiency toilets.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday
