We will test a meter for accuracy at the request of the customer. The fee for meter testing is $125 per meter, per request and is only charged if the meter is found to be accurate.

Paperless Billing Notification
Due to a technical error, customers enrolled in paperless billing may not have received their bill ready email. We have corrected the technical error and impacted customers may see the delayed email arrive in their inbox today, May 14. We apologize for any inconvenience this delay may have caused.
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
We will test a meter for accuracy at the request of the customer. The fee for meter testing is $125 per meter, per request and is only charged if the meter is found to be accurate.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday