
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
We are working to ensure our systems are ready to perform through extreme heat. Check out tips and resources to help you stay safe and comfortable while conserving energy.
Find Out MoreEWEB's new map displays water quality sampling results and can advise McKenzie River recreationalists where to avoid areas with toxic algae
Find Out MoreHow has EWEB prepared to deliver power and water to all these athletes and spectators from around the world?
Find Out MoreEugene Water & Electric Board Commissioners are looking to the future in an uncertain time.
Find Out MoreIn 2022, residential rates increased for the first time in five years. Looking ahead, a variety of long-term critical projects coupled with short-term supply chain and inflationary pressures and a dynamic power supply market are likely to impact the prices customers pay for water and power.
Find Out MoreA new digital fire lookout tower will soon be able to spot small fires before they threaten communities and infrastructure in the upper McKenzie River Valley, thanks to a new ALERTWildfire camera installed Monday on a communications tower owned and operated by the Eugene Water & Electric Board (EWEB).
Find Out MoreEWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.
Find Out MoreIt's called an FUV, a fun utility vehicle. And we are so having FUN! We are proud to have a small fleet of electric vehicles. Two to be exact.
Find Out MoreOn June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.
Find Out MoreThe tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.
Find Out MoreEWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreEWEB is offering an updated suite of environmental programs designed for customers who want to save money, water and energy while taking their commitment to sustainability to the next level. At the same time, EWEB is also injecting $100,000 of additional funding into our solar photovoltaic (PV) program.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreHere’s an hour of one-time tasks and a few more behavior change goals that will help you reduce your water use, save energy, lower your carbon footprint and save money on your EWEB bill!
Find Out MoreFor nearly a century our community has relied on and benefitted from the McKenzie River for safe, abundant drinking water and clean, reliable electricity. Now, in the aftermath of the Holiday Farm Fire, we're working to protect the safety and security of this treasured resource and our community's sole source of drinking water.
Wildfire can dramatically increase erosion in forests by reducing tree cover and altering the physical and chemical properties of soils. Post-fire ash, debris, and sediment can complicate water treatment, impact water quality for downstream communities, and challenge our source water protection efforts.
EWEB is working in partnership with watershed researchers, forest management agencies, landowners and local non-profits to identify threats to our water supply and public health resulting from the Holiday Farm Fire, prioritize watershed restoration activities and help with long-term community recovery.
One of the most urgent priorities is preventing hazardous debris and toxic ash from getting into the river and threatening water quality. Approximately 150 properties have been identified as a high priority for early actions based on proximity to the river and location within the burn area. For these high priority properties, EWEB is offering free post-fire hazardous material stabilization, which involves pulling debris away from the riverbank, staging it in a safe location above the high-water mark, and installing erosion control measures between burned structures and the river as an added precaution.
In addition to hazardous material stabilization, we are working with our Pure Water Partners to offer free site assessments for all properties along the McKenzie River that have been affected by the Holiday Farm Fire. Landowners will receive recommendations and support with tree removal, replanting and other erosion control measures to mitigate runoff of ash and soil which can elevate turbidity, nutrients, and organic carbon levels downstream.
"The security of our water supply is tied to the health of the entire McKenzie watershed," said Water Resources & Quality Assurance Supervisor Karl Morgenstern. "Wildfire damage has the potential to degrade water quality, increase treatment costs, and reduce the production capacity of EWEB's Hayden Bridge treatment plant for years to come if restoration efforts are not undertaken quickly in key areas."
Thanks to years of efforts to manage costs and operate more efficiently, EWEB has the financial headroom to get this critical work started immediately; cash reserves are healthy and can be used to fund short-term priority restoration projects.
At the Oct. 6, 2020 Board meeting, Commissioners approved reallocating $1 million of existing funds in order to address high priority risks associated with severely burned areas, which will include securing approximately 300,000 native seedlings and plant materials that can effectively treat about 200-300 acres of priority upland/riparian/floodplain impacted areas.
These early restoration efforts will be followed by more intensive work in priority upland, riparian, and floodplain areas as federal and other funding becomes available.
EWEB will undertake this work with the support and guidance of our customer-owners. Over more than a decade of outreach and research, customers have expressed a clear and unchanging priority—ensuring safe, reliable drinking water remains the most important EWEB program.
"All of us who rely on and benefit from the McKenzie River will have important roles in meeting the challenges ahead," said Karl. "Restoring the watershed and protecting our community's drinking water for generations to come will take shared stewardship, ownership and commitment."
Learn more about wildfire recovery and watershed restoration.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.