For EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.Find Out More
Imagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?Find Out More
Hundreds of landowners in the McKenzie River valley are working with EWEB to prevent future fires and protect the river by replanting burned properties and removing fuels like dead trees and underbrush.Find Out More
EWEB works with watershed researchers, forest management agencies and local non-profits to identify threats to our water supply and public health, prioritize watershed restoration activities and help with long-term community recovery.Find Out More
EWEB conducted a multi-agency spill drill on the Willamette River this week. The practice session was to help refresh and hone skills that will be essential to respond to an actual disaster involving an oil spill in the Willamette.Find Out More
When access to pad mount transformers, cable, and smart meter chips tightened, EWEB only had one choice – double down on its core values, provide safe and reliable electricity. Below are the stories from EWEB staff about how they have navigated the ups and downs of this new frontier.Find Out More
EWEB’s Source Water Champions work year-round to protect our drinking water. They take water quality samples throughout the watershed, help our neighbors be better stewards, and coordinate multi-agency teams for restoration work and hazard mitigation.Find Out More
Local middle school students from around the area learned about the entire life cycle of salmon along the McKenzie River at Salmon Watch 2022, which was held at the EWEB spawning channel. The field trip took place during peak salmon spawning season, when fish that are at least two feet long are reaching the end of their journey from the ocean to their natal streams.Find Out More
EWEB’s electric safety trailer is an interactive tool for the public to learn how to react in a potentially dangerous situation.Find Out More
Laura Farthing has been working for EWEB for the past 14 years. She’s the lead engineer on EWEB’s water storage construction project near E. 40th and Patterson St.Find Out More
EWEB used the tactic of a Public Safety Power Shutoff (PSPS) for the first time to mitigate the risk of wildfires.Find Out More
EWEB held a grand opening event for our Emergency Water Station near the Sheldon Fire Station on Saturday, September 10. The site would supply drinking water for the neighborhood in the event of a catastrophic earthquake or other disaster that cut off water to customers.Find Out More
This very pure form of coal called anthracite coal is actually used as part of the water filtration process.Find Out More
This unique opportunity to reduce the infrastructure footprint and maintenance costs will also improve wildfire mitigation because less infrastructure means less chance of ignition or damage from a fire.Find Out More
We are working to ensure our systems are ready to perform through extreme heat. Check out tips and resources to help you stay safe and comfortable while conserving energy.Find Out More
There have been a few questions and concerns about water quality since the McKenzie Fire erupted Monday night. Most of the concerns revolve around a chlorine odor or even an "ashy" taste in the drinking water coming out of your tap.
We want to assure all customers that the water drawn from the lower McKenzie River and then treated at the Hayden Bridge Filtration Plant is safe to drink. Our drinking water continues to meet or exceed all state and federal health standards.
In response to the ongoing fire, EWEB has increased monitoring of raw and treated water for pollutants related to fire impacts to ensure we identify any potential issues before they become a problem.
On the morning of Tuesday, Sept. 8, in preparation for fire impacts, we started filling all 28 of our water storage reservoirs. We did this for a few reasons. First, we wanted to ensure good water pressure and a steady supply in case embers from the fire started coming down in Eugene. Second, the westward march of the fire toward our filtration plant in northeast Springfield caused some safety concerns for our staff.
On Wednesday, staff started mitigating for turbidity issues (cloudiness of the water) associated with the fire. These active measures are meant to take care of the taste and odor issues some customers have noticed.
It will take a day or so for those corrective actions to work and may require ongoing adjustments based on continued fire debris flow in the river. It may be some time before customers notice a difference given the water must travel through the 800 miles of transmission and distribution pipes that allow us to deliver water to homes and businesses.
In the meantime, please be assured that despite potential taste and odor differences, your tap water is safe.
For those who are inclined, there are some steps customers can take to flush the water in your homes and businesses which may help with water discoloration as well as taste and odor issues.
Do you still have the issue? If the problem persists call EWEB Water Quality at 541-685-7861 or email firstname.lastname@example.org.
The health and safety of our customers is our top priority. We continue to monitor the situation very closely and we will continue to take all necessary steps to deliver water that meets or exceeds all state and federal health standards. Learn more about water quality and EWEB's water treatment process.
4200 Roosevelt Blvd.
Eugene, OR 97402
Para asistencia en español llame al 541-685-7000, presione 9
Phone hours: 9 a.m. - 6:30 p.m.