
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.
Find Out MoreWith cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.
Find Out MoreAn EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.
Find Out MoreDespite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.
Find Out MoreIn response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.
Find Out MoreFor EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.
Find Out MoreImagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?
Find Out MoreHundreds of landowners in the McKenzie River valley are working with EWEB to prevent future fires and protect the river by replanting burned properties and removing fuels like dead trees and underbrush.
Find Out MoreWhen access to pad mount transformers, cable, and smart meter chips tightened, EWEB only had one choice – double down on its core values, provide safe and reliable electricity. Below are the stories from EWEB staff about how they have navigated the ups and downs of this new frontier.
Find Out MoreEWEB’s electric safety trailer is an interactive tool for the public to learn how to react in a potentially dangerous situation.
Find Out MoreLaura Farthing has been working for EWEB for the past 14 years. She’s the lead engineer on EWEB’s water storage construction project near E. 40th and Patterson St.
Find Out MoreEWEB used the tactic of a Public Safety Power Shutoff (PSPS) for the first time to mitigate the risk of wildfires.
Find Out MoreEWEB held a grand opening event for our Emergency Water Station near the Sheldon Fire Station on Saturday, September 10. The site would supply drinking water for the neighborhood in the event of a catastrophic earthquake or other disaster that cut off water to customers.
Find Out MoreThis unique opportunity to reduce the infrastructure footprint and maintenance costs will also improve wildfire mitigation because less infrastructure means less chance of ignition or damage from a fire.
Find Out MoreWe are working to ensure our systems are ready to perform through extreme heat. Check out tips and resources to help you stay safe and comfortable while conserving energy.
Find Out MoreJanuary 02, 2018
If you have a 72-hour emergency kit and a disaster plan for your family, then you have a great start on emergency preparedness. Here are some New Year's tips to help you take the next steps to be ready for whatever 2018 may bring.
Store more food and water
Your 72-hour kit is a great start and will be very helpful in a "typical" storm or power outage. But a major disaster such as a Cascadia Subduction Zone Earthquake could knock out power and water services for weeks or longer. Experts now recommend that you store 14 gallons of water per person and pets—enough for two weeks.
Get to know your neighbors
In a major disaster, professional emergency response may be delayed for hours, even days. Neighborhood connections will be especially important. Check out the Map Your Neighborhood program for a simple, step-by-step guide to help you and your neighbors prepare for an emergency.
Protect your financial well-being
Do you have copies of critical documents in a safe place that is protected from both fire and water? Are your documents available to "grab and go" in case of evacuation? Do you have emergency cash on hand? FEMA's Citizen Core and Operation Hope have developed The Emergency Financial First Aid Kit to help you prepare financially and reduce the financial impacts of disasters.
Sign up for a class
Learn skills you need to help yourself and others until help can arrive. The Eugene-Springfield CERT (Community Emergency Response Team) holds regular trainings on a variety of emergency topics, as does the local chapter of American Red Cross.
Keeping New Year's resolutions can be hard, but emergency preparedness doesn't have to be. Check out our website for handy checklists and resources, as well as tips for storing and treating water, using back-up power sources, turning off utilities in an emergency, and more.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday