Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB customers use more than twice as much water in the hot, dry summer months, compared to the cold, rainy winter months. The higher summer water use can almost assuredly be attributed to customers watering their lawns and gardens.Find Out More
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.Find Out More
EWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.Find Out More
To maintain the reliability customers have come to know and trust, EWEB must address an aging infrastructure bubble.Find Out More
EWEB General Manager Frank Lawson delivered his annual State of the Utility Address at the March 7 public Board of Commissioners meeting.Find Out More
Greenpower Grants, a program funded by voluntary Greenpower customer subscriptions is currently accepting applications. The grant will fund a high-impact project that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and reduce or offset our community's carbon footprint.Find Out More
Eugene is one of the largest cities on the west coast with only a single source of drinking water, the McKenzie River. And though the McKenzie is a pure, reliable water source, EWEB will secure a second source ensure resiliency in the future, planning to build a water treatment plant on the Willamette River, upstream of Eugene and Springfield.Find Out More
For the past year, EWEB’s electric division has been preparing for a complete reconstruction of the Currin substation. Quite simply, it’s reached the end of its useful life.Find Out More
EWEB is building two 7.5-million-gallon water storage tanks on a 10-acre property at East 40th and Patterson Street in South Eugene. The tanks are part of our work to improve EWEB’s water storage infrastructure for future resiliency to earthquakes and climate change. People who live nearby have been watching the progress of the work since summer 2021.Find Out More
EWEB has awarded nearly $125,000 in grant funds to local organizations that promote electric mobility and reduce community carbon emissions.Find Out More
Grantees in the McKenzie River Valley can receive up to $35,000 eachFind Out More
Collaborating with the City of Eugene, a Climate Guidebook, and priorities for upriver EWEB customers were the main topics at the Feb. 7 Board of Commissioners meeting. The five-member Board serves without pay and is elected by EWEB customers. Their job is to establish policies and values and set EWEB’s long-term direction. Board meetings are open to the public and include opportunities for public comment.Find Out More
You may have noticed a plaque along the sidewalk on East 4th Avenue near the entrance to the employee parking lot at EWEB’s former headquarters building. It commemorates Wiley Griffon. He’s not considered the first Black resident of Eugene. But he is the first one mentioned by name, according to scholars.Find Out More
World Pulses Day is celebrated on February 10, and is a day to celebrate and spread information on the environmental and personal health benefits of pulses, aka beans, peas and lentils.Find Out More
Eugene has some of the best drinking water in the world. That’s thanks to our source, the pristine McKenzie River. It’s also thanks to the people at EWEB; whether an engineer designing a new reservoir, a treatment plant operator ensuring the safety and quality of drinking water, or a member of a crew maintaining the infrastructure in our community, water professionals work around the clock to ensure tap water is there when you need it.Find Out More
July 18, 2022
It’s finally here! The World Track & Field Championships are underway at Hayward Field in Eugene.
Tens of thousands of people from around the world are expected to visit our community during the event, which runs from July 15-24.
How has EWEB prepared to deliver power and water to all these athletes and spectators from around the world?
It takes a lot of planning. EWEB’s Water Operations Manager Mike Masters said he and other EWEB folks have been involved in meetings with the University of Oregon and other groups since late 2021.
“What I’ve learned in this process is just that takes a lot of planning and coordination and lots of passionate and skilled stakeholders from all around the community, including EWEB, to pull something like this off successfully,” Masters said.
In anticipation of increased demand for water, Masters said we’ve raised the levels in EWEB’s reservoirs.
“We have increased our storage a little,” he said. “Our Hayden Bridge Water Treatment Plant is more than capable to meet the needs of our community and any increase in demand from the visitors.”
Electric Dispatch Supervisor Larry Longworth said he’s confident EWEB’s system can readily handle the increased demand for electricity that comes with such a large10-day event.
“We have plenty of transmission load capacity to service the UO substation,” said Longworth, “We do not foresee any issues from the increased electricity usage during Oregon22.”
He added that EWEB has installed two temporary power services in areas where services did not previously exist and EWEB crews are on hand if something is needed. But the UO is responsible for their own substation, which will provide for the event itself.
EWEB power supplied to the main campus, including Hayward Field, is supplied with built in redundancy to maximize reliability. In the event that an outage does affect the UO main campus, the UO maintains their own generation capacity serving as backup power.
Although Eugene has hosted the Olympic Track & Field Trials multiple times, the Worlds is much bigger, more on the scale of the Olympic Games themselves. But Longworth isn’t daunted.
“I think EWEB has everything in place to handle this event,” Longworth said. “It’s larger scale than most, but not foreign to us – we know how to respond.”
EWEB has deployed our water distribution trailer for the Eugene Riverfront Festival that is taking place during the World Championships. Fans can get their reusable water bottles filled up at the trailer staffed by EWEBers, Masters said.
He’s proud to be able to showcase our water to the world.
“We’re really fortunate to have such a great source of water in the McKenzie River,” Mike said. “And it’s something we are proud of as the water division and EWEB as a whole. So, it’s exciting to share that with the world.”
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday