Using fireworks near power lines could lead to a fire, explosion, power outage or downed line.Find Out More
EWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.Find Out More
On June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.Find Out More
The tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.Find Out More
EWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.Find Out More
As a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.Find Out More
As a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.Find Out More
Eugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.Find Out More
Starting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.Find Out More
Two Eugene Water & Electric Board line crews will spend the New Year holiday weekend through next week restoring power to thousands of Pacific Gas & Electric customers in northeast California after winter storms dumped more than 10 feet of snow in the Lake Tahoe area starting before Christmas.Find Out More
Several hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.Find Out More
With the National Weather Service predicting snow for the Eugene area Sunday through Tuesday, we want to remind customers that the expected snow could bring trees and branches down onto overhead power lines and cause electric outages.Find Out More
Just as high winds with gusts of more than 30 mph arrived in the Oregon Cascades early Thursday, EWEB has completed aerial trimming around its Carmen-Smith transmission line using a helicopter with saw attachments to trim branches and treetops.Find Out More
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
Have you ever thought about where your drinking water comes from? What about where your wastewater goes?Find Out More
With rain in the forecast, we wanted to update our customers about the capabilities of our Hayden Bridge Filtration plant when it comes to treating water from the McKenzie River amid the impacts of the Holiday Farm Fire.
Depending on the amount of rain, we can expect higher levels of turbidity (suspended particles including soil) and an increase in organic material coming from the burned and eroded landscape around and above the river.
The rain forecast for Sept. 17-19 along with the expected turbidity, stormwater runoff and organic carbon impacts, is well within the filtration plant's capability and capacity to handle.
The organic material is made up of ash and particles from burned vegetation and soil. Some portion of the organic material also dissolves into the river water and is called dissolved organic carbon. Our Hayden Bridge Filtration Plant treats and filters organic material, including dissolved organic carbon, using the powdered active carbon (PAC) and rapid sand filtration systems.
The PAC system works by adsorbing (attracting like a magnet) these organic material compounds to the carbon molecules. Once adsorbed to the PAC, the compounds are removed by the filtration process. Due to the increased organic material in the river, staff are having to wash and clean the filters more often in order to continue producing high quality drinking water.
We have two different types of instruments in the watershed and at the Hayden Bridge intake to monitor dissolved carbon levels in real time. This provides an early warning system to allow operators to prepare for and adjust treatment strategies prior to the river water entering the filtration plant.
In addition to using more PAC and cleaning the filters more often, staff are also adjusting the overall treatment process on an ongoing basis. We continue to monitor both the source water and treated drinking water to ensure its safety. Public health is our top priority as we strive to meet the expectations for reliable service to our community's homes and businesses.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.