We are currently experiencing technical difficulties with our outage reporting system and outage map.
Our team is actively working to fix the issue. To report a power outage please call 541-685-7000, select option 2 and follow the prompts.
For EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.Find Out More
Imagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?Find Out More
Hundreds of landowners in the McKenzie River valley are working with EWEB to prevent future fires and protect the river by replanting burned properties and removing fuels like dead trees and underbrush.Find Out More
EWEB works with watershed researchers, forest management agencies and local non-profits to identify threats to our water supply and public health, prioritize watershed restoration activities and help with long-term community recovery.Find Out More
EWEB conducted a multi-agency spill drill on the Willamette River this week. The practice session was to help refresh and hone skills that will be essential to respond to an actual disaster involving an oil spill in the Willamette.Find Out More
When access to pad mount transformers, cable, and smart meter chips tightened, EWEB only had one choice – double down on its core values, provide safe and reliable electricity. Below are the stories from EWEB staff about how they have navigated the ups and downs of this new frontier.Find Out More
EWEB’s Source Water Champions work year-round to protect our drinking water. They take water quality samples throughout the watershed, help our neighbors be better stewards, and coordinate multi-agency teams for restoration work and hazard mitigation.Find Out More
Local middle school students from around the area learned about the entire life cycle of salmon along the McKenzie River at Salmon Watch 2022, which was held at the EWEB spawning channel. The field trip took place during peak salmon spawning season, when fish that are at least two feet long are reaching the end of their journey from the ocean to their natal streams.Find Out More
EWEB’s electric safety trailer is an interactive tool for the public to learn how to react in a potentially dangerous situation.Find Out More
Laura Farthing has been working for EWEB for the past 14 years. She’s the lead engineer on EWEB’s water storage construction project near E. 40th and Patterson St.Find Out More
EWEB used the tactic of a Public Safety Power Shutoff (PSPS) for the first time to mitigate the risk of wildfires.Find Out More
EWEB held a grand opening event for our Emergency Water Station near the Sheldon Fire Station on Saturday, September 10. The site would supply drinking water for the neighborhood in the event of a catastrophic earthquake or other disaster that cut off water to customers.Find Out More
This very pure form of coal called anthracite coal is actually used as part of the water filtration process.Find Out More
This unique opportunity to reduce the infrastructure footprint and maintenance costs will also improve wildfire mitigation because less infrastructure means less chance of ignition or damage from a fire.Find Out More
We are working to ensure our systems are ready to perform through extreme heat. Check out tips and resources to help you stay safe and comfortable while conserving energy.Find Out More
This past year reminded us all of the importance of preparing for emergencies. The Covid-19 pandemic alongside a devastating wildfire in our watershed tested our community's ability to manage multiple risks.
As climate change increases the frequency and intensity of extreme weather events, Eugene Water & Electric Board is serious about making the necessary investments to ensure we can provide safe and reliable water and electricity. We'd like to share with you how EWEB is preparing our water and electric supply and infrastructure to be more resilient to the challenges we face—and what you can do to be ready.
When we speak of "resiliency" we don't mean preventing damage. No infrastructure can be completely immune to disruption from storms, earthquakes or other extreme events. Rather, resiliency measures enable electric and water facilities to continue operating despite damage, or return quickly to normal operations when outages do occur.
EWEB is responsible for ensuring that our entire community has access to the clean and reliable drinking water that is essential for public health and safety, fire protection and economic vitality. These needs are more crucial than ever, as we continue to experience challenges stemming from climate change and aging infrastructure.
We have invested more than $35 million upgrading and expanding our Hayden Bridge Water Filtration Plant over the past decade. We are replacing water mains, improving pump stations, and planning for a second filtration plant on the Willamette River.
In the next decade, we will construct new water storage facilities near 40th Ave. and replace the water storage systems at our College Hill and Hawkins Hill sites. The projects will be built to seismic and contemporary operating standards, providing more 45 million gallons of resilient, safe water storage.
EWEB launched an emergency water supply program in 2018 with a target to establish five geographically dispersed emergency water stations within five years. The goal is to continue to serve the community with drinking water should a large-scale disaster such as an earthquake affect the McKenzie River, disrupt the water treatment plant or damage the 800 miles of distribution pipes that deliver water to Eugene homes and businesses.
With the help of our community partners including Bethel and Eugene 4J School Districts, City of Eugene, and Lane County, five sites are currently operational.
We're making investments to reduce storm-related outages and to address evolving risks such as climate change, earthquakes and wildfire. In the next few years, we plan to rebuild or expand four substations to increase electric capacity and improve reliability, while also:
Wildfire prevention is increasingly important as climate, drought and a host of other issues are converging, resulting in more frequent and damaging wildfire events. We proactively prune trees and trim around 300 line miles of vegetation annually to help keep our equipment clear and remove fuel sources.
When there is a high risk of wildfire, we modify the settings on equipment to allow faster de-energization, reducing the risk that power lines become potential points of ignition.
We want to provide customers with better service, build a more resilient community and create a cleaner energy future. As a part of achieving these goals, we will upgrade our electric meters to smart meters by Spring 2022 and our water meters by the end of 2023.
Smart meters will give EWEB greater visibility into the system, allowing us to pinpoint outage locations and enabling repair crews to restore services faster and at lower cost.
Learn more about how smart meters make our community more resilient.
We're taking steps to become better prepared, and we urge you to take time to do the same at home. By being prepared as individuals, we free up valuable resources, enabling our first responders to assist those who are in the greatest need.
Make a plan, build an emergency supply kit, stay informed, work together to keep everyone safe.
Visit our Emergency Preparedness page for tips and resources. From there, you can also join EWEB's Pledge to Prepare, and start receiving a monthly email with easy, step-by-step recommendations that will help you get two-weeks ready within 12 months.
4200 Roosevelt Blvd.
Eugene, OR 97402
Para asistencia en español llame al 541-685-7000, presione 9
Phone hours: 9 a.m. - 6:30 p.m.