Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Starting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.Find Out More
Two Eugene Water & Electric Board line crews will spend the New Year holiday weekend through next week restoring power to thousands of Pacific Gas & Electric customers in northeast California after winter storms dumped more than 10 feet of snow in the Lake Tahoe area starting before Christmas.Find Out More
Several hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.Find Out More
With the National Weather Service predicting snow for the Eugene area Sunday through Tuesday, we want to remind customers that the expected snow could bring trees and branches down onto overhead power lines and cause electric outages.Find Out More
Just as high winds with gusts of more than 30 mph arrived in the Oregon Cascades early Thursday, EWEB has completed aerial trimming around its Carmen-Smith transmission line using a helicopter with saw attachments to trim branches and treetops.Find Out More
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
Have you ever thought about where your drinking water comes from? What about where your wastewater goes?Find Out More
While most wildfires are started by lightning strikes or caused by human actions, utilities have a role to play in risk reduction -- and we are doing our part. And while we can’t stop wildfires, we can make our electric infrastructure more resilient to better withstand fires by using new construction methods and materials and keeping our system maintenance up to date by replacing aging equipment.Find Out More
At EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.Find Out More
Ideas for supplying and cooking during an emergency outageFind Out More
EWEB helps fund floodplain restoration projectFind Out More
The security of the community's water supply is tied directly to the health of the McKenzie Watershed and EWEB is investing in the long-term health and quality of life for residents for generations to come.Find Out More
A year after the Holiday Farm Fire, EWEB and the Pure Water Partners are working with landowners in the burn zone to restore riparian forests and mitigate future fires.Find Out More
Winter is coming and that means an increased likelihood of storm-related power outages.Find Out More
As climate change increases the frequency and intensity of extreme weather events, Eugene Water & Electric Board is serious about making the necessary investments to ensure we can provide safe and reliable water and electricity.Find Out More
After investing more than $30 million upgrading, expanding and renovating our Hayden Bridge Water Filtration Plant over the past eight years, we are nearly done with a series of capital improvements aimed at increasing reliability and efficiency at the 67-year-old facility.
The improvements at Hayden Bridge, our only filtration plant, are part of the Water Reliability Initiative to increase the system's resilience now and for future generations. There are several emergencies that could result in a water supply shortage, and the most devastating would be a large earthquake, including a seismic event along the Cascadia Subduction Zone.
Research indicates there is a high probability the Willamette Valley will experience a significant earthquake within the next 50 years, and water systems are especially vulnerable to such damage. Distribution and transmission pipes are susceptible to rupture during sudden ground movement, and a substantial seismic event could affect intake structures that draw water from the McKenzie River, and the filtration plant itself.
Over the past several years, we have completed a series of seismic upgrades to the plant, including reinforcing basin walls and filter buildings, as well as the head house. A project expected to be complete late this summer - disconnecting an old flume from the filtration building - will complete the seismic improvements. Later this year, we will start a project to replace the gas chlorine system. Once operational, the system will be able to generate liquid chlorine at the plant site.
Other significant work already finished includes a plant expansion that added a new contact basin and two new filters; updated electrical systems and instrumentation; installation of new pumps and piping; and the addition of a new compressor building.
"Targeted, incremental improvements to critical infrastructure is our top priority in order to provide reliable and affordable water service to our customers for the long term," said Brad Taylor, water operations manager. "Looking at our investments in Hayden Bridge make me very proud of our highly skilled staff, and of the increased resiliency of our water system"
In addition to replacing older distribution pipes throughout the service area and upgrading and expanding the equipment at Hayden Bridge, EWEB is also planning to build a second, smaller filtration plant on the Willamette River. Property acquisition, planning and engineering work is underway on that project. EWEB expects the second filtration plant to become operational in 2022.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.