
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.
Find Out MoreWith cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.
Find Out MoreAn EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.
Find Out MoreDespite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.
Find Out MoreIn response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.
Find Out MoreFor EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.
Find Out MoreImagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?
Find Out MoreHundreds of landowners in the McKenzie River valley are working with EWEB to prevent future fires and protect the river by replanting burned properties and removing fuels like dead trees and underbrush.
Find Out MoreWhen access to pad mount transformers, cable, and smart meter chips tightened, EWEB only had one choice – double down on its core values, provide safe and reliable electricity. Below are the stories from EWEB staff about how they have navigated the ups and downs of this new frontier.
Find Out MoreEWEB’s electric safety trailer is an interactive tool for the public to learn how to react in a potentially dangerous situation.
Find Out MoreLaura Farthing has been working for EWEB for the past 14 years. She’s the lead engineer on EWEB’s water storage construction project near E. 40th and Patterson St.
Find Out MoreEWEB used the tactic of a Public Safety Power Shutoff (PSPS) for the first time to mitigate the risk of wildfires.
Find Out MoreEWEB held a grand opening event for our Emergency Water Station near the Sheldon Fire Station on Saturday, September 10. The site would supply drinking water for the neighborhood in the event of a catastrophic earthquake or other disaster that cut off water to customers.
Find Out MoreThis unique opportunity to reduce the infrastructure footprint and maintenance costs will also improve wildfire mitigation because less infrastructure means less chance of ignition or damage from a fire.
Find Out MoreWe are working to ensure our systems are ready to perform through extreme heat. Check out tips and resources to help you stay safe and comfortable while conserving energy.
Find Out MoreMarch 20, 2017
The recent crisis at Oroville Dam in California has raised concerns about dam safety across the country. Just north of Sacramento, the Oroville Dam is the tallest dam in the United States (770 feet high) and is a critical piece of California's water supply system.
In February, after record rainfall filled Oroville Reservoir to more than 100 percent of normal capacity, a gaping hole appeared in the dam's main spillway. As the damage worsened, operators began releasing water over the emergency spillway for the first time in the reservoir's history. Parts of the earthen spillway quickly eroded, threatening to undermine a key concrete slab holding water in the reservoir. Fearing a dam breach, authorities ordered more than 180,000 people downstream to evacuate.
Could this happen to any of EWEB's dams?
Dams are some of the most important infrastructure facilities we manage. EWEB owns and operates six dams on the McKenzie River as part of our hydroelectric power generation system: Carmen Diversion, Smith, Trail Bridge, Leaburg, Leaburg Canal, and Walterville Canal. These dams are an important part of our commitment to delivering reliable, cost-effective and renewable power to local homes and businesses.
Dam safety is a very high priority at EWEB and events like Oroville are a good reminder that we can't take our dams for granted. Lucky for us, all of EWEB's spillways are constructed on bedrock, so the type of damage seen at Oroville is unlikely to happen here. While our dams are safe and well-maintained, there are risks associated with all dams. We can never eliminate all risks, but we can take proactive steps to identify and minimize risk.
Here's how we keep EWEB dams safe:
Monitoring and compliance
All of our dams meet current engineering standards and are in compliance with state and federal regulations. Federal and state regulators work with our staff to perform annual inspections to ensure safe operating conditions. The Leaburg Dam and Canal will undergo annual inspection and maintenance starting on March 25, followed by similar inspections and maintenance activities at the Walterville project in June.
Inspection
Operators, engineers and surveyors inspect hydro facilities weekly, monthly, semi-annually and annually. That's over 50 inspections each year.
Maintenance
A good maintenance program will protect a dam against deterioration and prolong its life. Our generation staff and contractors routinely repair concrete, re-seal leaky canals, ensure proper drainage and maintain operating systems at the most highest industry standards.
Training
Our staff receives routine training on dam operations, safety and emergency response.
Emergency planning
We maintain Emergency Action Plans to protect the residents and property in the McKenzie River Valley in the unlikely event of a dam or canal breach. Every five years, the Federal Energy Regulatory Commission requires EWEB to test emergency action plans for the Carmen-Smith and Leaburg-Walterville hydroelectric projects. We coordinate closely with emergency management authorities, such as Central Lane 911, on notification and communication procedures, including pre-planned mass communications in the event of a dam emergency.
How to report a problem
If you notice anything out of the ordinary on any EWEB canal, reservoir or dam, please call our main number 541-685-7000 and ask to speak with EWEB's Generation Engineering Supervisor. After hours, contact the Leaburg Dam Duty Operator at 541-852-1906.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday