We are currently experiencing technical difficulties with our outage reporting system.

Our team is actively working to fix the issue. If you are experiencing a power outage, please check our Outage Map to see if it has already been reported. To report a power outage that does not appear on the map, please call 541-685-7000, select option 2 and follow the prompts.
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Illustration of a woman sneezing
Coronavirus Safety 03/10/2020

At EWEB, the health and safety of our customers and employees are top of mind amid concerns about the spread of the coronavirus (COVID-19).

We are here to serve you, and in an effort to reduce the risk of contracting and/or transmitting the virus, EWEB is asking customers to use our many online and telephone options rather than doing business in person.

Some alternatives to consider:

  • Pay your bill online at eweb.org, over the phone, or at our convenient bill drop box at 500 E. 4th Ave.
  • Schedule online to start/stop service at eweb.org
  • Call us at 541-685-7000 or email eweb.answers@eweb.org for regular business

Our first priority is keeping EWEB customers and employees safe and well-informed while minimizing the potential spread of the coronavirus. Please know we have devoted significant resources to help mitigate against possible adverse impacts.

We will continue working hard to provide the level of service you have come to expect from EWEB staff.

Eugene Water & Electric Board

Contact Us

4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000

Para asistencia en español llame al 541-685-7000, presione 9

Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.