Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
We can verify your identity with a current passport or government-issued photo ID card. Please visit our office to provide this documentation.
If you don't have a social security number, we require a security deposit equal to two times the highest utility bill at the address where you are applying for service. We will refund this deposit after 12 consecutive months of favorable credit history, or when the account is closed.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday