To find out if your home is within the Septic Assistance boundary, enter your address into the search box below. If you are unsure if your property qualifies, please call our office at 541-685-7088 for assistance.

Scheduled System Maintenance
On Saturday, August 16th beginning at 3:30 p.m. until 1:30 a.m., we will be performing system maintenance to the EWEB Customer Portal and payment systems. During this time payment services and the customer portal will be unavailable. We appreciate your patience and apologize for any inconvenience this may cause.
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
To find out if your home is within the Septic Assistance boundary, enter your address into the search box below. If you are unsure if your property qualifies, please call our office at 541-685-7088 for assistance.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday