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Q&A: EWEB & Lane Electric Cooperative Exploring a Potential Service Territory Realignment

  • Q: How does Lane Electric’s infrastructure compare?
    A: In 2024, the cooperative began the installation phase of a multi-year project to upgrade its advanced metering infrastructure. As of June 2025, more than 2,000 meters have been updated. Communities currently served by Lane Electric in the McKenzie River valley are slated for new meter installations in early 2026.

    A: In 2024, the cooperative began the installation phase of a multi-year project to upgrade its advanced metering infrastructure. As of June 2025, more than 2,000 meters have been updated. Communities currently served by Lane Electric in the McKenzie River valley are slated for new meter installations in early 2026.

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  • Q: Are customer transfers common amongst utilities?
    A: Yes. This is nothing new. Service area realignments between utilities occur for different reasons, including operational safety and service improvements, business processes and efficiencies, boundary adjustments, etc.

    A: Yes. This is nothing new. Service area realignments between utilities occur for different reasons, including operational safety and service improvements, business processes and efficiencies, boundary adjustments, etc.

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  • Q: Is this something that will require a vote by cooperative members?
    A: No. The decision whether to proceed or not lies with the respective boards, with input from the general managers.

    A: No. The decision whether to proceed or not lies with the respective boards, with input from the general managers.

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  • Q: Will customers/members have a chance to comment?
    A: Yes. Lane Electric members and EWEB customers will have a chance to learn more and comment on the potential realignment.

    A: Yes. Lane Electric members and EWEB customers will have a chance to learn more and comment on the potential realignment.

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  • Q: What's next?
    A: Public updates will be shared throughout 2025, with multiple opportunities for customer and interest holder input. If the realignment is approved, the earliest it could occur is summer 2026.

    A: Public updates will be shared throughout 2025, with multiple opportunities for customer and interest holder input. If the realignment is approved, the earliest it could occur is summer 2026.

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