Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Email us or call 541-685-7355.
We want to be proactive in responding to a hazardous spills or other emergencies that could threaten the McKenzie River's water quality. We have worked with a federal, state and local agencies to implement the McKenzie Watershed Emergency Response System (MWERS).
Incident commanders use MWERS to quickly gain access to crucial information, equipment and trained people, making the overall response more effective. Watershed responders use geographic information system (GIS) technology to retrieve information on threats, critical resources, available equipment, and other information needed during a crisis. This information allows them to efficiently and effectively stabilize accidental or intentional chemical spills as soon as possible.
You can view the McKenzie Geographic Response Plan, which outlines individual strategies that we have developed to respond to spills throughout the McKenzie Watershed.
To report a spill, please call the Oregon Emergency Response System (OERS) at 1-800-452-0311. You can also call the Hayden Bridge Water Treatment Plant at 541-341-8500.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday