
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
An EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.
Find Out MoreAt EWEB, we do what we can to help others in need. That’s been the reality for several of our electric and water crews over the past few weeks as we’ve responded to mutual aid requests for storm response and drinking water restoration, locally, and out of state.
Find Out MoreEWEB has 800 miles of transmission and distribution lines transporting your drinking water underground throughout the city. It eventually comes out of your tap as delicious thirst-quenching water. But what goes into maintaining all those pipes? And what happens when one gets a leak? We went to find out.
Find Out MoreIn response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.
Find Out MoreAt Alton Baker Park this week, Eugene 4J elementary students bid farewell to baby salmon they’d raised from eggs in their classrooms this fall. The activity was part of the Salmon Education Program funded by EWEB grants.
Find Out MoreEWEB works with watershed researchers, forest management agencies and local non-profits to identify threats to our water supply and public health, prioritize watershed restoration activities and help with long-term community recovery.
Find Out MoreEWEB conducted a multi-agency spill drill on the Willamette River this week. The practice session was to help refresh and hone skills that will be essential to respond to an actual disaster involving an oil spill in the Willamette.
Find Out MoreEWEB’s Source Water Champions work year-round to protect our drinking water. They take water quality samples throughout the watershed, help our neighbors be better stewards, and coordinate multi-agency teams for restoration work and hazard mitigation.
Find Out MoreLocal middle school students from around the area learned about the entire life cycle of salmon along the McKenzie River at Salmon Watch 2022, which was held at the EWEB spawning channel. The field trip took place during peak salmon spawning season, when fish that are at least two feet long are reaching the end of their journey from the ocean to their natal streams.
Find Out MoreLaura Farthing has been working for EWEB for the past 14 years. She’s the lead engineer on EWEB’s water storage construction project near E. 40th and Patterson St.
Find Out MoreEWEB held a grand opening event for our Emergency Water Station near the Sheldon Fire Station on Saturday, September 10. The site would supply drinking water for the neighborhood in the event of a catastrophic earthquake or other disaster that cut off water to customers.
Find Out MoreThis very pure form of coal called anthracite coal is actually used as part of the water filtration process.
Find Out MoreEWEB's new map displays water quality sampling results and can advise McKenzie River recreationalists where to avoid areas with toxic algae
Find Out MoreHow has EWEB prepared to deliver power and water to all these athletes and spectators from around the world?
Find Out MoreIn 2022, residential rates increased for the first time in five years. Looking ahead, a variety of long-term critical projects coupled with short-term supply chain and inflationary pressures and a dynamic power supply market are likely to impact the prices customers pay for water and power.
Find Out MoreJuly 27, 2020
With irrigation season in full swing, now is a good time to protect yourself, your family and your neighbors by making sure any cross connections at your home or business have functioning and tested backflow assemblies.
A cross connection is created when your building's pipe or hoses are connected to a system or container that holds anything other than pure drinking water. Landscape sprinkler systems, swimming pools and fire sprinklers are examples of cross connections.
When you turn on the tap to fill a glass with drinking water, that water flows because the pressure in the distribution system pushes the water out of the pipes, through your tap and into the glass. A change in the pressurized drinking water system can cause water to flow backwards - sucking potential contaminants into the drinking water system as if through a straw.
Even a garden hose sitting in a bucket of soapy, dirty car-washing solution can act as a straw if a low-pressure event occurs. This, too, can send contaminants into the drinking water system.
A functioning and maintained backflow prevention assembly on such systems prevents contaminated water from "backflowing" into the drinking water system. Keep in mind that if a backflow incident occurs, it could contaminate not only your water, but your neighbor's drinking water as well.
The state of Oregon (OAR 333-061-0070) and EWEB require that all backflow prevention assemblies on the systems listed below be tested each year in order to comply with health and plumbing codes.
If you haven't called your regular backflow assembly tester yet for the annual inspection, EWEB and your neighbors ask that you do so immediately. Click here for a list of certified backflow assembly testers.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 9 a.m. - 6:30 p.m. Monday - Friday