
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB customers use more than twice as much water in the hot, dry summer months, compared to the cold, rainy winter months. The higher summer water use can almost assuredly be attributed to customers watering their lawns and gardens.
Find Out MoreThe Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.
Find Out MoreEWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.
Find Out MoreEugene is one of the largest cities on the west coast with only a single source of drinking water, the McKenzie River. And though the McKenzie is a pure, reliable water source, EWEB will secure a second source ensure resiliency in the future, planning to build a water treatment plant on the Willamette River, upstream of Eugene and Springfield.
Find Out MoreWith cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.
Find Out MoreEWEB is building two 7.5-million-gallon water storage tanks on a 10-acre property at East 40th and Patterson Street in South Eugene. The tanks are part of our work to improve EWEB’s water storage infrastructure for future resiliency to earthquakes and climate change. People who live nearby have been watching the progress of the work since summer 2021.
Find Out MoreGrantees in the McKenzie River Valley can receive up to $35,000 each
Find Out MoreEugene has some of the best drinking water in the world. That’s thanks to our source, the pristine McKenzie River. It’s also thanks to the people at EWEB; whether an engineer designing a new reservoir, a treatment plant operator ensuring the safety and quality of drinking water, or a member of a crew maintaining the infrastructure in our community, water professionals work around the clock to ensure tap water is there when you need it.
Find Out MoreAn EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.
Find Out MoreAt EWEB, we do what we can to help others in need. That’s been the reality for several of our electric and water crews over the past few weeks as we’ve responded to mutual aid requests for storm response and drinking water restoration, locally, and out of state.
Find Out MoreDespite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.
Find Out MoreEWEB has 800 miles of transmission and distribution lines transporting your drinking water underground throughout the city. It eventually comes out of your tap as delicious thirst-quenching water. But what goes into maintaining all those pipes? And what happens when one gets a leak? We went to find out.
Find Out MoreIn response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.
Find Out MoreAt Alton Baker Park this week, Eugene 4J elementary students bid farewell to baby salmon they’d raised from eggs in their classrooms this fall. The activity was part of the Salmon Education Program funded by EWEB grants.
Find Out MoreFor EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.
Find Out MoreOctober 31, 2017
More than 30 emergency responders from multiple local agencies conducted a live "spill drill" in late October on the McKenzie River above Leaburg Dam.
Participants practiced containing a fictitious fuel spill using the McKenzie Watershed Emergency Response System (MWERS). They set up fast-water containment booms, deployed oil recovery equipment and performed other tasks to minimize the spread of the oil in order to protect the McKenzie River, which supplies drinking water to the nearly 200,000 residents of Eugene.
The joint drill was primarily organized by the EWEB, McKenzie Fire & Rescue and the Eugene Springfield Fire Hazmat Team to familiarize first responders with MWERS. Other agencies included the Springfield Utility Board, the city of Springfield, the Lane County Sheriff's Office, the U.S. Forest Service, and the Corps of Engineers.
"Interagency drills like this are extremely valuable because it allows us to refresh and hone our skills in deploying spill response equipment that we rarely have the opportunity to use and then test these pre-planned response strategies," said Karl Morgenstern, EWEB's Source Protection Supervisor.
Refreshing those skills required to quickly and efficiently deploy the booms is something all the agencies agree is important to do on a regular basis. While some are familiar with the process, boom deployment is complicated even during good weather, so having time to practice together as a team improves the likelihood of success during an real spill event.
"The real value is working together so we know each other and we know the resources and skills each agency can bring to a response before we all show up at an actual incident," Morgenstern said.
Responders were reminded of the precarious position of the McKenzie River in relation to Highway 126 last June, when a tanker truck carrying about 11,000 gallons of gasoline crashed on the highway about one mile east of Leaburg. The crash occurred just 1,500 feet from the river. Fortunately, none of the roughly 1,700 gallons of fuel spilled entered any of the river's tributaries.
The MWERS emergency response system was created in 2002 by EWEB and McKenzie Fire & Rescue Fire to assist first responders in the event of a hazardous materials spill or other emergency that threatens the water quality of the McKenzie River, Eugene's sole source of drinking water. The system uses detailed mapping and computer technology to give emergency crews information and instructions for containing spills in specific segments of the river. In addition, three fully-equipped interagency response trailers are staged throughout the McKenzie Watershed for rapid response to a spill.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
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