Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB customers use more than twice as much water in the hot, dry summer months, compared to the cold, rainy winter months. The higher summer water use can almost assuredly be attributed to customers watering their lawns and gardens.Find Out More
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.Find Out More
EWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.Find Out More
Eugene is one of the largest cities on the west coast with only a single source of drinking water, the McKenzie River. And though the McKenzie is a pure, reliable water source, EWEB will secure a second source ensure resiliency in the future, planning to build a water treatment plant on the Willamette River, upstream of Eugene and Springfield.Find Out More
With cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.Find Out More
EWEB is building two 7.5-million-gallon water storage tanks on a 10-acre property at East 40th and Patterson Street in South Eugene. The tanks are part of our work to improve EWEB’s water storage infrastructure for future resiliency to earthquakes and climate change. People who live nearby have been watching the progress of the work since summer 2021.Find Out More
Grantees in the McKenzie River Valley can receive up to $35,000 eachFind Out More
Eugene has some of the best drinking water in the world. That’s thanks to our source, the pristine McKenzie River. It’s also thanks to the people at EWEB; whether an engineer designing a new reservoir, a treatment plant operator ensuring the safety and quality of drinking water, or a member of a crew maintaining the infrastructure in our community, water professionals work around the clock to ensure tap water is there when you need it.Find Out More
An EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.Find Out More
At EWEB, we do what we can to help others in need. That’s been the reality for several of our electric and water crews over the past few weeks as we’ve responded to mutual aid requests for storm response and drinking water restoration, locally, and out of state.Find Out More
Despite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.Find Out More
EWEB has 800 miles of transmission and distribution lines transporting your drinking water underground throughout the city. It eventually comes out of your tap as delicious thirst-quenching water. But what goes into maintaining all those pipes? And what happens when one gets a leak? We went to find out.Find Out More
In response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.Find Out More
At Alton Baker Park this week, Eugene 4J elementary students bid farewell to baby salmon they’d raised from eggs in their classrooms this fall. The activity was part of the Salmon Education Program funded by EWEB grants.Find Out More
For EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.Find Out More
June 28, 2021
EWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.
For the past several years, we have restricted access to the reservoir surface around the Fourth of July to ensure people do not set off fireworks which can damage the roof and potentially impact drinking water quality.
This year, the City of Eugene passed an ordinance banning the use of fireworks in a segment of south Eugene due to the area's drought conditions and the potential for wildfires. The city ordinance bans fireworks in areas south of 18th Avenue or east of Agate Street, which includes College Hill, through the remainder of 2021 and 2022.
The fireworks prohibition includes the entire College Hill water storage site, including the blacktop surface of the old reservoir to the north of the College Hill structure. However, only the surface of the south water tank will be closed over the holiday—EWEB will lock the gates to the surface Thursday morning, July 1 through Tuesday morning, July 6.
We invite the public to enjoy the ungated public space respectfully.
"College Hill reservoir is great for views of the city and friendly gatherings, but its primary function is drinking water storage," said EWEB Water Operations Manager Karen Kelley. "Water infrastructure is something most people rarely think about but protecting our drinking water is something that we all need to work on together. We can't take the safety and reliability of our drinking water for granted."
Approximately 80,000 people in Eugene rely on the 15 million-gallon (MG) College Hill reservoir for their drinking water.
A volunteer neighborhood reservoir watch has been in place for years to help reduce risks to water quality, and EWEB has invested close to $1 million over the past decade on temporary fixes to the 80-year-old facility. Despite improvements, the structure is still susceptible to contamination. Citing contamination concerns, the Oregon Health Authority is requiring EWEB to rehabilitate or decommission College Hill by the end of 2023.
To continue providing safe, reliable drinking water, we are planning to drain the aging reservoir in 2023, pending completion of replacement water storage at another property in south Eugene. Eventually, EWEB plans to demolish the College Hill reservoir and replace it with a new tank built to modern seismic standards.
We are committed to retaining the property at College Hill and re-landscaping areas not needed for water storage for continued public use. We plan to invite community input on landscape design options to create an inviting space that fits the neighborhood, as well as to appropriately honor College Hill's history and role in our community.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday