
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreEugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.
Find Out MoreEWEB Leads "Spill Drill" to test HazMat Response
Find Out MoreHave you ever thought about where your drinking water comes from? What about where your wastewater goes?
Find Out MoreEWEB helps fund floodplain restoration project
Find Out MoreThe security of the community's water supply is tied directly to the health of the McKenzie Watershed and EWEB is investing in the long-term health and quality of life for residents for generations to come.
Find Out MoreA year after the Holiday Farm Fire, EWEB and the Pure Water Partners are working with landowners in the burn zone to restore riparian forests and mitigate future fires.
Find Out MoreAs climate change increases the frequency and intensity of extreme weather events, Eugene Water & Electric Board is serious about making the necessary investments to ensure we can provide safe and reliable water and electricity.
Find Out MoreEWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.
Find Out MoreIn the McKenzie River Basin, we can actually count on years of stored water supply - thanks to the McKenzie’s unique geology.
Find Out MoreA disruption last week at a major chlorine producer in Longview, Wash., created a chlorine and caustic soda supply shortage that has affected water and wastewater utilities in Oregon and along the West Coast. Learn what EWEB is doing to protect our community's infrastructure.
Find Out MoreEWEB is aware of the potential chlorine and caustic soda supply shortage that could affect water and wastewater utilities in Oregon and along the West Coast. The good news is that our customers are unlikely to see any impacts should the chlorine shortage intensify.
Find Out MoreOn June 15, EWEB Commissioners will host a series of presentations for McKenzie Valley customers along with a general question and answer session. The presentations will begin at 6 p.m. at the McKenzie Fire & Rescue Training Center in Leaburg. The meeting will take place rain or shine.The presentations will cover five topics, including McKenzie generation project updates, with a focus on Leaburg Canal; upriver Cost-of-Service Analysis and pricing update; watershed recovery status and investments; programs for McKenzie Valley customers; and wildfire mitigation.
Find Out MoreTo help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 28 - July 5.
The fireworks and access prohibition includes the entire surface of the reservoir, located at Lawrence Street and West 25th Avenue. However, legal fireworks can be used on the blacktop surface of the old reservoir to the north of the College Hill structure.
Fireworks lit off from the top of the reservoir in past years caused damage to the rubberized coating on the surface of the reservoir, installed in 2008 to keep contaminants from seeping into the drinking water below. To ensure people do not set off fireworks on the reservoir this year, we will lock the reservoir gates on Thursday, June 28. The gates will remain locked until 8 a.m. on Thursday, July 5. We're requesting that people stay off the top of the reservoir for the duration of the closure.
"I am confident our community will be especially vigilant in helping us keep our water safe," said Jason Carman, EWEB's pumping and controls supervisor. "Closing the top of the reservoir to avoid fireworks damage may be inconvenient for some, but is in the best interests of all."
People and pets can pose risks to drinking water
Since the reservoir started operating in 1939, Eugene residents have used it and the surrounding open space as an unofficial park for picnics, star-gazing and bicycle riding. EWEB considered fencing off the reservoir over the past decade because of security and contamination concerns. To maintain public access, we invested more than $1 million on improvements that include joint hardening, slab sealing, head house fencing, installation of electronic surveillance and landscape security improvements. In 2012, we determined that despite the improvements, the roof of the reservoir was still prone to leakage.
Concerned over possible contamination of the water supply from dog feces left atop the facility, we approached nearby residents to find a solution. Working with neighbors over the past several years, we installed access gates and larger signs asking people to keep dogs off the reservoir to protect against potential contamination. The partnership with neighbors has led to a largely successful effort to keep dogs and dog waste off the reservoir.
EWEB staff and neighbors will continue monitoring the reservoir to make sure people are respecting the temporary closure, as well as the prohibition of dogs and the fireworks ban.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.