
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Using fireworks near power lines could lead to a fire, explosion, power outage or downed line.
Find Out MoreEWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.
Find Out MoreOn June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.
Find Out MoreThe tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.
Find Out MoreEWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreEugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.
Find Out MoreStarting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.
Find Out MoreTwo Eugene Water & Electric Board line crews will spend the New Year holiday weekend through next week restoring power to thousands of Pacific Gas & Electric customers in northeast California after winter storms dumped more than 10 feet of snow in the Lake Tahoe area starting before Christmas.
Find Out MoreSeveral hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.
Find Out MoreWith the National Weather Service predicting snow for the Eugene area Sunday through Tuesday, we want to remind customers that the expected snow could bring trees and branches down onto overhead power lines and cause electric outages.
Find Out MoreJust as high winds with gusts of more than 30 mph arrived in the Oregon Cascades early Thursday, EWEB has completed aerial trimming around its Carmen-Smith transmission line using a helicopter with saw attachments to trim branches and treetops.
Find Out MoreEWEB Leads "Spill Drill" to test HazMat Response
Find Out MoreHave you ever thought about where your drinking water comes from? What about where your wastewater goes?
Find Out MoreTurning on the tap for safe drinking water, and flushing the toilet with no second thought about what happens to wastewater, are actions most of us take for granted every day.
But this year as we face an enormous public health crisis stemming from the covid-19 pandemic, we must realize that reliable water service is something we depend on to protect our health and economy.
Turn on the tap and clean water flows out. Flush the toilet and dirty water goes away.
With a little soap and water, and two rounds of the happy birthday song, and viruses are annihilated.
Can you imagine making it through this pandemic without water on demand to wash your hands?
Imagine waking up and shuffling to the bathroom to brush your teeth, only to find nothing comes out of the faucet. Your toilet won't flush. You can't make your coffee. Forget about heating water for your oatmeal.
Thankfully, the above scenarios sound more like something out of a scary movie than real life. But take some time to Imagine a Day Without Water.
EWEB is joining hundreds of other water utilities today, Oct. 21, by taking the time to educate and advocate about the value of water. This is the sixth year of the event, and this year more than others is a good time to reflect on the water services we take for granted.
The good news is our community is blessed with a pristine source of water in the McKenzie River, an efficient water filtration plant, and the infrastructure to deliver clean tap water to your homes and businesses.
It's no accident that we can remove viruses, bacteria and other contaminants from your drinking water. Over the past 15 years, EWEB has spent more than $35 million to upgrade our Hayden Bridge Filtration Plant.
We spend millions of dollars each year replacing aging sections of pipe that delivers water to your homes and business. We rely on an 800-mile water pipe distribution network that runs under our streets.
In the past two decades, we have invested more that $15 million for water source protection in the McKenzie River Valley.
With the Holiday Farm Fire still fresh in our memories, imagine if there was no water to fight fires. The devastation caused by the wildfire is difficult to imagine - more than 430 homes destroyed, millions of dollars in electric infrastructure ruined and a heavily scarred watershed that will take years to restore.
The investments in our filtration facility will allow us to continue delivering high-quality water despite the damage to the river valley.
And we've taken the lead to protect and restore our sole source of water in the aftermath of the fire.
Wildfire can dramatically increase erosion in forests by reducing tree cover and altering the physical and chemical properties of soils. Post-fire ash, debris, and sediment can complicate water treatment, impact water quality for downstream communities, and challenge our source water protection efforts.
That's why we are working in partnership with forest management agencies, landowners and local nonprofits to identify threats to our water supply and public health resulting from the Holiday Farm Fire, prioritize watershed restoration activities and help with long-term community recovery.
One of the most urgent priorities is preventing hazardous debris and toxic ash from getting into the river and threatening water quality.
Approximately 150 properties have been identified as a high priority for early actions based on proximity to the river and location within the burn area. For these properties, EWEB offered free post-fire hazardous material stabilization, which involves pulling debris away from the riverbank and staging it on the property in a safe location above the high-water mark.
The debris and ash will be covered with plastic until they can be removed by a hazardous waste contractor at no charge to the property owner. Household hazardous materials such as paint cans and propane tanks will also be covered and stored for removal.
As part of this high priority work, our contractor also performed erosion control measures including setting up sediment fences, installing wood chip socks known as waddles and adding straw and mulch to appropriate areas.
In addition to the hazardous material stabilization, we are working with our Pure Water Partners to offer free site assessments for all properties along the McKenzie River that have been affected by the fire. Landowners will receive recommendations for tree removal, replanting and other erosion control measures.
At the Oct. 6, 2020, Board meeting, Commissioners approved reallocating $1 million of existing funds in order to address high priority risks associated with severely burned areas, which will include securing approximately 300,000 native seedlings and plant materials that can effectively treat about 200-300 acres of priority upland/riparian/floodplain impacted areas.
These and other investments, along with ongoing community support, will help keep a day without water purely imaginary.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.