We are currently experiencing technical difficulties with our outage reporting system.
Our team is actively working to fix the issue. If you are experiencing a power outage, please check our Outage Map to see if it has already been reported. To report a power outage that does not appear on the map, please call 541-685-7000, select option 2 and follow the prompts.
For EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.Find Out More
Imagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?Find Out More
Hundreds of landowners in the McKenzie River valley are working with EWEB to prevent future fires and protect the river by replanting burned properties and removing fuels like dead trees and underbrush.Find Out More
EWEB works with watershed researchers, forest management agencies and local non-profits to identify threats to our water supply and public health, prioritize watershed restoration activities and help with long-term community recovery.Find Out More
EWEB conducted a multi-agency spill drill on the Willamette River this week. The practice session was to help refresh and hone skills that will be essential to respond to an actual disaster involving an oil spill in the Willamette.Find Out More
When access to pad mount transformers, cable, and smart meter chips tightened, EWEB only had one choice – double down on its core values, provide safe and reliable electricity. Below are the stories from EWEB staff about how they have navigated the ups and downs of this new frontier.Find Out More
EWEB’s Source Water Champions work year-round to protect our drinking water. They take water quality samples throughout the watershed, help our neighbors be better stewards, and coordinate multi-agency teams for restoration work and hazard mitigation.Find Out More
Local middle school students from around the area learned about the entire life cycle of salmon along the McKenzie River at Salmon Watch 2022, which was held at the EWEB spawning channel. The field trip took place during peak salmon spawning season, when fish that are at least two feet long are reaching the end of their journey from the ocean to their natal streams.Find Out More
EWEB’s electric safety trailer is an interactive tool for the public to learn how to react in a potentially dangerous situation.Find Out More
Laura Farthing has been working for EWEB for the past 14 years. She’s the lead engineer on EWEB’s water storage construction project near E. 40th and Patterson St.Find Out More
EWEB used the tactic of a Public Safety Power Shutoff (PSPS) for the first time to mitigate the risk of wildfires.Find Out More
EWEB held a grand opening event for our Emergency Water Station near the Sheldon Fire Station on Saturday, September 10. The site would supply drinking water for the neighborhood in the event of a catastrophic earthquake or other disaster that cut off water to customers.Find Out More
This very pure form of coal called anthracite coal is actually used as part of the water filtration process.Find Out More
This unique opportunity to reduce the infrastructure footprint and maintenance costs will also improve wildfire mitigation because less infrastructure means less chance of ignition or damage from a fire.Find Out More
We are working to ensure our systems are ready to perform through extreme heat. Check out tips and resources to help you stay safe and comfortable while conserving energy.Find Out More
Turning on the tap for safe drinking water, and flushing the toilet with no second thought about what happens to wastewater, are actions most of us take for granted every day.
But this year as we face an enormous public health crisis stemming from the covid-19 pandemic, we must realize that reliable water service is something we depend on to protect our health and economy.
Turn on the tap and clean water flows out. Flush the toilet and dirty water goes away.
With a little soap and water, and two rounds of the happy birthday song, and viruses are annihilated.
Can you imagine making it through this pandemic without water on demand to wash your hands?
Imagine waking up and shuffling to the bathroom to brush your teeth, only to find nothing comes out of the faucet. Your toilet won't flush. You can't make your coffee. Forget about heating water for your oatmeal.
Thankfully, the above scenarios sound more like something out of a scary movie than real life. But take some time to Imagine a Day Without Water.
EWEB is joining hundreds of other water utilities today, Oct. 21, by taking the time to educate and advocate about the value of water. This is the sixth year of the event, and this year more than others is a good time to reflect on the water services we take for granted.
The good news is our community is blessed with a pristine source of water in the McKenzie River, an efficient water filtration plant, and the infrastructure to deliver clean tap water to your homes and businesses.
It's no accident that we can remove viruses, bacteria and other contaminants from your drinking water. Over the past 15 years, EWEB has spent more than $35 million to upgrade our Hayden Bridge Filtration Plant.
We spend millions of dollars each year replacing aging sections of pipe that delivers water to your homes and business. We rely on an 800-mile water pipe distribution network that runs under our streets.
In the past two decades, we have invested more that $15 million for water source protection in the McKenzie River Valley.
With the Holiday Farm Fire still fresh in our memories, imagine if there was no water to fight fires. The devastation caused by the wildfire is difficult to imagine - more than 430 homes destroyed, millions of dollars in electric infrastructure ruined and a heavily scarred watershed that will take years to restore.
The investments in our filtration facility will allow us to continue delivering high-quality water despite the damage to the river valley.
And we've taken the lead to protect and restore our sole source of water in the aftermath of the fire.
Wildfire can dramatically increase erosion in forests by reducing tree cover and altering the physical and chemical properties of soils. Post-fire ash, debris, and sediment can complicate water treatment, impact water quality for downstream communities, and challenge our source water protection efforts.
That's why we are working in partnership with forest management agencies, landowners and local nonprofits to identify threats to our water supply and public health resulting from the Holiday Farm Fire, prioritize watershed restoration activities and help with long-term community recovery.
One of the most urgent priorities is preventing hazardous debris and toxic ash from getting into the river and threatening water quality.
Approximately 150 properties have been identified as a high priority for early actions based on proximity to the river and location within the burn area. For these properties, EWEB offered free post-fire hazardous material stabilization, which involves pulling debris away from the riverbank and staging it on the property in a safe location above the high-water mark.
The debris and ash will be covered with plastic until they can be removed by a hazardous waste contractor at no charge to the property owner. Household hazardous materials such as paint cans and propane tanks will also be covered and stored for removal.
As part of this high priority work, our contractor also performed erosion control measures including setting up sediment fences, installing wood chip socks known as waddles and adding straw and mulch to appropriate areas.
In addition to the hazardous material stabilization, we are working with our Pure Water Partners to offer free site assessments for all properties along the McKenzie River that have been affected by the fire. Landowners will receive recommendations for tree removal, replanting and other erosion control measures.
At the Oct. 6, 2020, Board meeting, Commissioners approved reallocating $1 million of existing funds in order to address high priority risks associated with severely burned areas, which will include securing approximately 300,000 native seedlings and plant materials that can effectively treat about 200-300 acres of priority upland/riparian/floodplain impacted areas.
These and other investments, along with ongoing community support, will help keep a day without water purely imaginary.
4200 Roosevelt Blvd.
Eugene, OR 97402
Para asistencia en español llame al 541-685-7000, presione 9
Phone hours: 9 a.m. - 6:30 p.m.