Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.Find Out More
EWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.Find Out More
Eugene is one of the largest cities on the west coast with only a single source of drinking water, the McKenzie River. And though the McKenzie is a pure, reliable water source, EWEB will secure a second source ensure resiliency in the future, planning to build a water treatment plant on the Willamette River, upstream of Eugene and Springfield.Find Out More
With cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.Find Out More
EWEB is building two 7.5-million-gallon water storage tanks on a 10-acre property at East 40th and Patterson Street in South Eugene. The tanks are part of our work to improve EWEB’s water storage infrastructure for future resiliency to earthquakes and climate change. People who live nearby have been watching the progress of the work since summer 2021.Find Out More
Grantees in the McKenzie River Valley can receive up to $35,000 eachFind Out More
Eugene has some of the best drinking water in the world. That’s thanks to our source, the pristine McKenzie River. It’s also thanks to the people at EWEB; whether an engineer designing a new reservoir, a treatment plant operator ensuring the safety and quality of drinking water, or a member of a crew maintaining the infrastructure in our community, water professionals work around the clock to ensure tap water is there when you need it.Find Out More
An EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.Find Out More
At EWEB, we do what we can to help others in need. That’s been the reality for several of our electric and water crews over the past few weeks as we’ve responded to mutual aid requests for storm response and drinking water restoration, locally, and out of state.Find Out More
Despite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.Find Out More
EWEB has 800 miles of transmission and distribution lines transporting your drinking water underground throughout the city. It eventually comes out of your tap as delicious thirst-quenching water. But what goes into maintaining all those pipes? And what happens when one gets a leak? We went to find out.Find Out More
In response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.Find Out More
At Alton Baker Park this week, Eugene 4J elementary students bid farewell to baby salmon they’d raised from eggs in their classrooms this fall. The activity was part of the Salmon Education Program funded by EWEB grants.Find Out More
For EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.Find Out More
Imagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?Find Out More
October 01, 2020
National Preparedness Month is recognized each September to promote household and community disaster planning. One very important way to prepare for emergencies is to keep enough clean water on hand in case our water system is damaged.
There are a number of potential hazards that could impact our water supply, treatment or distribution system, from chemical spills to earthquakes. And as the climate crisis creates hotter and dryer summers, the overall risk of wildfire is increasing, which can threaten our community's drinking water source as well as delivery infrastructure, such as the Hayden Bridge Water Filtration Plant.
Just as your household invests in an emergency water supply, EWEB is making investments to make sure safe, reliable water continues to flow, especially in the days and weeks following a natural disaster or other emergency. In addition to programs aimed at protecting water at the source, renovating the Hayden Bridge Water Filtration Plant, replacing water mains and improving storage tanks, we are also developing neighborhood emergency water stations.
We launched the emergency water supply program about two years ago with the goal of establishing several geographically dispersed water distribution sites throughout the community. Each site will be built to provide drinking water from a new or existing well, or a portable water treatment system, and include a source of standby power such as a generator in case the electric distribution system is compromised.
These small, distributed water sites will allow EWEB to continue to serve the community with drinking water should a large-scale disaster such as an earthquake affect the McKenzie River, disrupt the water treatment plant or damage the 800 miles of distribution pipes that deliver water to Eugene homes and businesses.
Working with community partners, we now have four, fully operational emergency water sites:
We are in the process of constructing two additional water distribution sites at Sheldon Fire Station and Amazon Park.
EWEB has been working with Neighborhood Associations and Eugene's Community Emergency Response Team (CERT) to train volunteers to set-up and operate the emergency water stations, so that our crews can focus on other emergency tasks such as repairing water mains.
If disaster strikes our community's water system, you may need to obtain water from one of these distribution sites. Take a moment to locate the emergency water station nearest to your home, and plan how you would get to the site and transport water in an emergency.
To collect water at one of these stations, you will need to bring your own storage containers. Learn how to clean and prepare water containers.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday