
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Using fireworks near power lines could lead to a fire, explosion, power outage or downed line.
Find Out MoreEWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.
Find Out MoreOn June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.
Find Out MoreThe tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.
Find Out MoreEWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreEugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.
Find Out MoreStarting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.
Find Out MoreTwo Eugene Water & Electric Board line crews will spend the New Year holiday weekend through next week restoring power to thousands of Pacific Gas & Electric customers in northeast California after winter storms dumped more than 10 feet of snow in the Lake Tahoe area starting before Christmas.
Find Out MoreSeveral hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.
Find Out MoreWith the National Weather Service predicting snow for the Eugene area Sunday through Tuesday, we want to remind customers that the expected snow could bring trees and branches down onto overhead power lines and cause electric outages.
Find Out MoreJust as high winds with gusts of more than 30 mph arrived in the Oregon Cascades early Thursday, EWEB has completed aerial trimming around its Carmen-Smith transmission line using a helicopter with saw attachments to trim branches and treetops.
Find Out MoreEWEB Leads "Spill Drill" to test HazMat Response
Find Out MoreHave you ever thought about where your drinking water comes from? What about where your wastewater goes?
Find Out MoreNational Preparedness Month is recognized each September to promote household and community disaster planning. One very important way to prepare for emergencies is to keep enough clean water on hand in case our water system is damaged.
There are a number of potential hazards that could impact our water supply, treatment or distribution system, from chemical spills to earthquakes. And as the climate crisis creates hotter and dryer summers, the overall risk of wildfire is increasing, which can threaten our community's drinking water source as well as delivery infrastructure, such as the Hayden Bridge Water Filtration Plant.
Just as your household invests in an emergency water supply, EWEB is making investments to make sure safe, reliable water continues to flow, especially in the days and weeks following a natural disaster or other emergency. In addition to programs aimed at protecting water at the source, renovating the Hayden Bridge Water Filtration Plant, replacing water mains and improving storage tanks, we are also developing neighborhood emergency water stations.
We launched the emergency water supply program about two years ago with the goal of establishing several geographically dispersed water distribution sites throughout the community. Each site will be built to provide drinking water from a new or existing well, or a portable water treatment system, and include a source of standby power such as a generator in case the electric distribution system is compromised.
These small, distributed water sites will allow EWEB to continue to serve the community with drinking water should a large-scale disaster such as an earthquake affect the McKenzie River, disrupt the water treatment plant or damage the 800 miles of distribution pipes that deliver water to Eugene homes and businesses.
Working with community partners, we now have four, fully operational emergency water sites:
We are in the process of constructing two additional water distribution sites at Sheldon Fire Station and Amazon Park.
EWEB has been working with Neighborhood Associations and Eugene's Community Emergency Response Team (CERT) to train volunteers to set-up and operate the emergency water stations, so that our crews can focus on other emergency tasks such as repairing water mains.
If disaster strikes our community's water system, you may need to obtain water from one of these distribution sites. Take a moment to locate the emergency water station nearest to your home, and plan how you would get to the site and transport water in an emergency.
To collect water at one of these stations, you will need to bring your own storage containers. Learn how to clean and prepare water containers.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.