
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Eugene Water & Electric Board Commissioners are looking to the future in an uncertain time.
Find Out MoreIn 2022, residential rates increased for the first time in five years. Looking ahead, a variety of long-term critical projects coupled with short-term supply chain and inflationary pressures and a dynamic power supply market are likely to impact the prices customers pay for water and power.
Find Out MoreEWEB’s Board of Commissioners approved the utility’s first Wildfire Mitigation Plan during the July 5 Board meeting.
Find Out MoreThe tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreCommunity organizations, property developers and others will soon be able to submit offers to purchase and develop a 4.44-acre site in a prime location along Eugene’s burgeoning downtown waterfront district.
Find Out MoreEWEB’s five commissioners earlier this month voted to elect John Brown as president of the Board and Sonya Carlson as vice president.
Find Out MoreWhile world leaders debate climate action, EWEB reflects on our community's climate successes
Find Out MoreYour next EWEB and City of Eugene utility services bill will look different and include some fee changes. Here's what to expect.
Find Out MoreOn June 15, EWEB Commissioners will host a series of presentations for McKenzie Valley customers along with a general question and answer session. The presentations will begin at 6 p.m. at the McKenzie Fire & Rescue Training Center in Leaburg. The meeting will take place rain or shine.The presentations will cover five topics, including McKenzie generation project updates, with a focus on Leaburg Canal; upriver Cost-of-Service Analysis and pricing update; watershed recovery status and investments; programs for McKenzie Valley customers; and wildfire mitigation.
Find Out MoreEWEB Commissioners joined local representatives on a float down the McKenzie River to learn about the many Pure Water Partners watershed restoration activities following the Holiday Farm Fire.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 2 EWEB Board meeting, highlights key events, accomplishments and challenges of 2020.
Find Out MoreEWEB’s 2021 budget keeps prices steady once again, marking the fifth year in row of no price increase for customers.
Find Out MoreThree EWEB board members were sworn into office on January 5, including two new commissioners.
Find Out MoreEugene Water & Electric Board is exploring the impacts of widespread electrification on our community.
Find Out MoreEugene Water & Electric Board commissioners on Dec. 4 unanimously approved a $306.2 million 2019 budget that includes no residential electric or water price increases.
2019 will mark the fourth time in the past five years with no residential electric price increase, and the third year in a row with no jump in residential water prices. In 2018, commissioners reduced residential water prices by 4.5 percent.
Holding prices steady is part of our ongoing Affordability Initiative to become more efficient, lower operating costs and reduce and restructure debt while still investing in capital projects that help improve reliability and emergency preparedness.
The "utility burden" is a good benchmark for measuring our progress on affordability. In 2017, for example, the monthly water and electric bill for the average residential customer was about 4.1 percent of the Eugene median household income.
Through various cost-containment and efficiency strategies, that burden has been reduced to 3.8 percent. We will continue to look for ways to further ease the utility burden.
The budget also includes the elimination of the second, higher-cost residential electric consumption tier and replacing it with a single flat price - 6.5 cents per kilowatt hour. The second tier price, assessed once customers used more than 800 kilowatt hours in a month, was 7.5 cents.
The single flat rate will help lower bills during the winter heating season when about 60 percent of our customers previously moved into the higher-priced consumption tier. The single rate goes into effect Jan. 1.
The 2019 budget includes funds to repair and modernize critical infrastructure, and invest in emergency preparedness and response, including emergency water stations across the community. EWEB continues to be a strong community partner as evidenced by our Customer Care Program that provides assistance for limited income customers of approximately $1.5 million. Additionally, EWEB provides approximately $500,000 annually in grants to local schools and $250,000 for green power and solar programs.
In 2019, we will continue to invest in programs to help customers reduce electricity and fossil fuel consumption. Next year's budget includes more than $3 million in conservation measures and incentives, including $500,000 in Efficient Electrification to help customers convert to low-carbon, electric fuel.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.