
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreEugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.
Find Out MoreStarting late night Sunday night, an intense windstorm blew over trees and caused just over 2,600 Eugene Water & Electric Board customers to lose power. But EWEB line crews working through the dark hours of the night and early morning promptly restored service for nearly all those customers.
Find Out MoreTwo Eugene Water & Electric Board line crews will spend the New Year holiday weekend through next week restoring power to thousands of Pacific Gas & Electric customers in northeast California after winter storms dumped more than 10 feet of snow in the Lake Tahoe area starting before Christmas.
Find Out MoreSeveral hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.
Find Out MoreWith the National Weather Service predicting snow for the Eugene area Sunday through Tuesday, we want to remind customers that the expected snow could bring trees and branches down onto overhead power lines and cause electric outages.
Find Out MoreJust as high winds with gusts of more than 30 mph arrived in the Oregon Cascades early Thursday, EWEB has completed aerial trimming around its Carmen-Smith transmission line using a helicopter with saw attachments to trim branches and treetops.
Find Out MoreEWEB Leads "Spill Drill" to test HazMat Response
Find Out MoreHave you ever thought about where your drinking water comes from? What about where your wastewater goes?
Find Out MoreWhile most wildfires are started by lightning strikes or caused by human actions, utilities have a role to play in risk reduction -- and we are doing our part. And while we can’t stop wildfires, we can make our electric infrastructure more resilient to better withstand fires by using new construction methods and materials and keeping our system maintenance up to date by replacing aging equipment.
Find Out MoreAt EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.
Find Out MoreIdeas for supplying and cooking during an emergency outage
Find Out MoreEWEB helps fund floodplain restoration project
Find Out MoreIn partnership with the Bethel School District, we'll open the first emergency water distribution station at the Bethel Farm on Oct. 6 with a "FILL UP at the Farm" grand opening event (en espanol).
A key component of EWEB's ongoing initiative to prepare for emergencies, whether earthquake, forest fire or other disaster, is to establish at least five of these geographically dispersed emergency water stations within the next five years.
These stations will provide a reliable supply of water in order to maintain public health and safety in an emergency. The water will come from existing, refurbished or new wells, with pumps powered by backup generators or through a microgrid system that can run off solar-charged batteries.
The Bethel Farm emergency water station takes advantage of an existing well and will be supplemented with a back-up generator that will power the pump in case of an electric outage so that this site can deliver water to our community during an emergency.
The Oct. 6 FILL UP at the Farm event will offer free 3-gallon emergency water storage containers (one per person) while supplies last. The event will run from 11 a.m. to 1 p.m. The Bethel Farm is located off Patriot Way behind Prairie Mountain School at 5305 Royal Ave.
A second project is underway at Howard Elementary School. With the help of our partners at the Eugene School District 4J, this second emergency water station will include a microgrid system for standby power. Rechargeable batteries will be powered by solar panels already in place at the school, allowing this system to provide backup electricity to the school in addition to powering the well pump during an emergency.
For more information on EWEB's Water Reliability Initiative, visit eweb.org/waterreliability.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.