
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
An EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.
Find Out MoreAt EWEB, we do what we can to help others in need. That’s been the reality for several of our electric and water crews over the past few weeks as we’ve responded to mutual aid requests for storm response and drinking water restoration, locally, and out of state.
Find Out MoreEWEB has 800 miles of transmission and distribution lines transporting your drinking water underground throughout the city. It eventually comes out of your tap as delicious thirst-quenching water. But what goes into maintaining all those pipes? And what happens when one gets a leak? We went to find out.
Find Out MoreIn response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.
Find Out MoreAt Alton Baker Park this week, Eugene 4J elementary students bid farewell to baby salmon they’d raised from eggs in their classrooms this fall. The activity was part of the Salmon Education Program funded by EWEB grants.
Find Out MoreEWEB works with watershed researchers, forest management agencies and local non-profits to identify threats to our water supply and public health, prioritize watershed restoration activities and help with long-term community recovery.
Find Out MoreEWEB conducted a multi-agency spill drill on the Willamette River this week. The practice session was to help refresh and hone skills that will be essential to respond to an actual disaster involving an oil spill in the Willamette.
Find Out MoreEWEB’s Source Water Champions work year-round to protect our drinking water. They take water quality samples throughout the watershed, help our neighbors be better stewards, and coordinate multi-agency teams for restoration work and hazard mitigation.
Find Out MoreLocal middle school students from around the area learned about the entire life cycle of salmon along the McKenzie River at Salmon Watch 2022, which was held at the EWEB spawning channel. The field trip took place during peak salmon spawning season, when fish that are at least two feet long are reaching the end of their journey from the ocean to their natal streams.
Find Out MoreLaura Farthing has been working for EWEB for the past 14 years. She’s the lead engineer on EWEB’s water storage construction project near E. 40th and Patterson St.
Find Out MoreEWEB held a grand opening event for our Emergency Water Station near the Sheldon Fire Station on Saturday, September 10. The site would supply drinking water for the neighborhood in the event of a catastrophic earthquake or other disaster that cut off water to customers.
Find Out MoreThis very pure form of coal called anthracite coal is actually used as part of the water filtration process.
Find Out MoreEWEB's new map displays water quality sampling results and can advise McKenzie River recreationalists where to avoid areas with toxic algae
Find Out MoreHow has EWEB prepared to deliver power and water to all these athletes and spectators from around the world?
Find Out MoreIn 2022, residential rates increased for the first time in five years. Looking ahead, a variety of long-term critical projects coupled with short-term supply chain and inflationary pressures and a dynamic power supply market are likely to impact the prices customers pay for water and power.
Find Out MoreMay 07, 2018
We're raising our water glasses to the McKenzie River this week, along with the people and agencies that protect it.
National Drinking Water Week runs May 6-12, and marks a good occasion to pass on our thanks to our source protection and water utility staff, along with our many community partners.
This year's theme, "Protect the Source," is especially relevant because the McKenzie, which delivers some of the cleanest and best-tasting water in the world, is the primary source of drinking water in our community.
The river originates in the cold, pure waters of Clear Lake high in the Cascade Mountains, and we're fortunate for the quality it delivers. We intend to work hard to keep it that way.
Almost 20 years ago, we completed a source water assessment, which identified development, urban runoff and hazardous material transport as primary threats to water quality.
Subsequently, we developed a comprehensive drinking water source protection program to protect the world-renowned river and encourage good stewardship within the McKenzie Watershed.
Customer surveys consistently place a high value on drinking water quality, and we remain committed to protecting Eugene's sole source of drinking water. Staff recently presented a new 10-year strategic plan for source water protection to the EWEB Board of Commissioners.
This plan focuses on: water quality and watershed health monitoring; emergency response to hazardous material spills; urban runoff mitigation; riparian forest protection and restoration; and other programs that help protect this vital water source.
EWEB source protection staff are working closely with technicians at our Hayden Bridge Water Filtration Plant to monitor water quality from "source to tap" in order to understand long-term trends and effectively treat and manage the quality of your drinking water.
The 10-year source protection strategic plan emphasizes investments in the lower part of the McKenzie Watershed, near east Springfield, where threats from urban runoff, development and the potential for spills tend to be the greatest. We recently invested in an online emergency response software and mapping program which will help first responders effectively address spills within the watershed.
We also partner with several local agencies to invest in green infrastructure that enhances wetlands and forests along the river. Those vital lands help to treat and filter out pollutants and provide greater resiliency to increased flooding and drought associated with climate change. We continue to work closely with local, state and federal agencies and organizations on a variety of initiatives designed to maintain and improve water quality, as well as to promote public awareness and stewardship of a healthy watershed. We are fortunate to live in a place with such excellent water quality, and we are committed to keeping this vital source pristine for future generations.
The benefits of these protection activities are obvious everytime you go to the tap to fill your water glass. To read more about our latest water quality report, click here.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 9 a.m. - 6:30 p.m. Monday - Friday