For EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.Find Out More
Imagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?Find Out More
Hundreds of landowners in the McKenzie River valley are working with EWEB to prevent future fires and protect the river by replanting burned properties and removing fuels like dead trees and underbrush.Find Out More
EWEB works with watershed researchers, forest management agencies and local non-profits to identify threats to our water supply and public health, prioritize watershed restoration activities and help with long-term community recovery.Find Out More
EWEB conducted a multi-agency spill drill on the Willamette River this week. The practice session was to help refresh and hone skills that will be essential to respond to an actual disaster involving an oil spill in the Willamette.Find Out More
When access to pad mount transformers, cable, and smart meter chips tightened, EWEB only had one choice – double down on its core values, provide safe and reliable electricity. Below are the stories from EWEB staff about how they have navigated the ups and downs of this new frontier.Find Out More
EWEB’s Source Water Champions work year-round to protect our drinking water. They take water quality samples throughout the watershed, help our neighbors be better stewards, and coordinate multi-agency teams for restoration work and hazard mitigation.Find Out More
Local middle school students from around the area learned about the entire life cycle of salmon along the McKenzie River at Salmon Watch 2022, which was held at the EWEB spawning channel. The field trip took place during peak salmon spawning season, when fish that are at least two feet long are reaching the end of their journey from the ocean to their natal streams.Find Out More
EWEB’s electric safety trailer is an interactive tool for the public to learn how to react in a potentially dangerous situation.Find Out More
Laura Farthing has been working for EWEB for the past 14 years. She’s the lead engineer on EWEB’s water storage construction project near E. 40th and Patterson St.Find Out More
EWEB used the tactic of a Public Safety Power Shutoff (PSPS) for the first time to mitigate the risk of wildfires.Find Out More
EWEB held a grand opening event for our Emergency Water Station near the Sheldon Fire Station on Saturday, September 10. The site would supply drinking water for the neighborhood in the event of a catastrophic earthquake or other disaster that cut off water to customers.Find Out More
This very pure form of coal called anthracite coal is actually used as part of the water filtration process.Find Out More
This unique opportunity to reduce the infrastructure footprint and maintenance costs will also improve wildfire mitigation because less infrastructure means less chance of ignition or damage from a fire.Find Out More
We are working to ensure our systems are ready to perform through extreme heat. Check out tips and resources to help you stay safe and comfortable while conserving energy.Find Out More
As our community attempts a slow and steady recovery from the health and economic crises of COVID-19, you will see more electric and water crews in the field performing essential reliability work.
Since mid-March, EWEB has delayed reliability and maintenance projects to minimize the number of customer outages that are often needed to perform the work. We recognize that even brief power and water outages are no longer simple inconveniences, but major disruptions as most of our community are sheltering-in-place, teleworking, and distance learning.
Crews have continued their 24x7 response to emergency outages, as well as legally required compliance work, and customer-requested activities such as move-in/move-out connections. EWEB staff and contracted crews have also kept up on tree-trimming efforts, which includes wildfire-related trimming upriver and in south Eugene as well as customer requested trimming.
But instead of a full complement of crews at work across the community, only a handful of electric and water crews have been in the field at any given time. This strategy has been important to limit potential transmission of the virus and ensure crews are safe, healthy, and ready to respond should a major event like a wind storm arrive and disrupt services across the community.
"Like everyone, when this crisis was first evolving, we didn't know what to expect," said Electric Operations Manager Tyler Nice. "But we do know our number one goal is to safely keep the continuity of service as much as we can."
Watch a short clip of Tyler describing EWEB's approach during the initial weeks and months of the pandemic.
Now, as the state continues to loosen stay-at-home orders, crews will resume critical reliability work such as replacing damaged utility poles, upgrading meters, rebuilding power lines, and replacing aging water mains.
At this time, electric crews are limiting their projects to those that will disrupt fewer than 500 customers and take no longer than six hours to complete. Water projects are also limited to outages of six hours or less.
Here are some examples of critical maintenance projects that are resuming in the coming days and weeks:
South hills underground service conversions: Projects in the areas of Blanton Road and Fox Hollow, west of Saratoga to Donald, will convert 3-phase overhead lines to underground. This is part of the electric system reliability projects for which EWEB received FEMA funding following the 2016 ice storm.
Willow Creek substation upgrade: Replacing an ailing transformer that serves multiple neighborhoods and several thousand customers in west Eugene.
Chambers St. water main replacement: This project is part of EWEB's strategy to replace and renew the water system to increase water reliability and system resiliency. The work is being done ahead of the City of Eugene paving project for this portion of Chambers. There will be scheduled water outages, traffic impacts, and construction noise during the project that is anticipated to last eight weeks.
Willamette St. and Laurel Hill pump station upgrades: Replacing and upgrading equipment to keep these pump stations, which deliver drinking water to thousands of customers in south Eugene, reliable and operationally flexible.
As an essential service provider, we know that now, more than ever, electricity and water are foundational to all other areas of the economy, healthcare, and public safety. These are just a few examples of vital work needed to maintain safe, reliable electricity and water services to Eugene homes and businesses.
In this clip, Tyler Nice describes the importance of managing a backlog of maintenance work.
With many customers still working from home or taking online classes, we understand the need for advance notice of planned maintenance work. Customers will be notified ahead of time if crews need to shut off your power or water. These notices will provide information such as the reason for the outage and the expected duration.
EWEB crews continue to follow social distancing guidelines while in the field. The public can help promote a safe work environment by not approaching utility crews in the field or entering their work zones. For everyone's health and safety, please be sure to maintain appropriate physical distancing of six feet if you happen to encounter EWEB crews in the field.
4200 Roosevelt Blvd.
Eugene, OR 97402
Para asistencia en español llame al 541-685-7000, presione 9
Phone hours: 9 a.m. - 6:30 p.m.