
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
In January, our elected Board of Commissioners approved an agreement for EWEB to make an unprecedented bulk purchase of substation transformers.
Find Out MoreThe Eugene City Council approved the purchase of EWEB's former riverfront headquarters property at a meeting on Jan. 30. The terms of the deal state that the City of Eugene will purchase the 4.4-acre property, which includes two buildings and parking lots, for $12 million.
Find Out MoreAt EWEB, we do what we can to help others in need. That’s been the reality for several of our electric and water crews over the past few weeks as we’ve responded to mutual aid requests for storm response and drinking water restoration, locally, and out of state.
Find Out MoreAfter evaluating several proposals and opportunities, EWEB is focusing its negotiations to sell the former riverfront headquarters property to the City of Eugene. The exact terms and details of the deal will be negotiated during the next few weeks.
Find Out MoreDespite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.
Find Out MoreEWEB has 800 miles of transmission and distribution lines transporting your drinking water underground throughout the city. It eventually comes out of your tap as delicious thirst-quenching water. But what goes into maintaining all those pipes? And what happens when one gets a leak? We went to find out.
Find Out MoreEWEB makes electric mobility available to anyhone though e-bike rebates, car sharing and grants for local organizations with electric mobility projects.
Find Out MoreEnergy Efficiency tips to help you reduce your energy usage for National Cut your Energy Costs Day
Find Out MoreThe EWEB Board of Commissioners started off their first meeting of 2023 by choosing a new board president and vice president.
Find Out MoreCommissioners unanimously voted to approve a Record of Decision endorsing the General Manager's Recommendation to decommission the Leaburg Hydroelectric Project and approved Resolution 2302 directing the GM to develop a Leaburg Hydroelectric Project Decommissioning Action Plan
Find Out MoreWe all know LEDs use less energy, but what does that mean for your holiday budget in real dollars?
Find Out MoreEWEB is developing a plan to ensure that Eugene has a sufficient supply of reliable, affordable and clean electricity in the decades ahead, and is inviting the community to participate in the process.
Find Out MoreEWEB has joined 10 other Western utilities are to help ensure clean energy resources will be adequate to serve the growing demand in the region, while also managing costs and maintaining reliability for customers.
Find Out MoreFor their final meeting of 2022, on Dec. 6, the EWEB Board of Commissioners grappled with some major decisions and looked ahead to a new year.
Find Out MoreCommissioners supportive of General Manager's recommendation to remove Leaburg Dam
Find Out MoreJune 11, 2018
As a public utility, it's important for us to be open and transparent with you, our customer-owners. Here are some highlights from this month's meeting of your citizen-elected Board of Commissioners.
EWEB supports limited income customers through bill pay assistance, education and energy efficiency incentives. At the Board's direction, utility staff conducted an evaluation of current programs and, at the June meeting, asked Commissioners for guidance on potential future changes. Commissioners expressed vigorous support for efficiency and conservation programs that help limited income customers save energy, water and money. There was also support for continuation of crisis assistance funds and reducing overhead costs so that a greater portion of the utility's budget for limited income programs goes directly to customers in need. Staff will consider this guidance and return to the board for additional discussion about future program changes.
EWEB currently offers the most lenient terms of any utility in Lane County, allowing customers to go 60 days without making a payment before initiating a disconnection order. Customers receive several bills (at least three) before EWEB initiates disconnection action for non-payment. In many cases, this well-intended policy creates a situation where customers get so far behind that it becomes very difficult to bring their accounts up-to-date and avoid security deposit requirements. To help limit the accrual of multi-month balances, EWEB is considering compressing the past-due bill collection timeline, and also looking into reducing the security deposit amount required for accounts that are deemed to present a financial risk to the utility. Commissioners expressed support for changing the disconnection timeline and security deposit threshold, and asked staff to bring recommendations to a future board meeting for continued discussion.
Commissioners at the June meeting discussed several carbon and climate related topics:
Proposed updates to the Board's strategic direction policy addressing climate change - The revised policy states the Board's commitment to supporting a low carbon, renewable resource-based electric power portfolio, and directs the General Manager to continue efforts to reduce the greenhouse gas emissions both regionally and from EWEB's operations. Staff will ask for approval of the revised policy at the July board meeting.
Updates to EWEB's 3-year strategic plan - A strategic plan provides the context and understanding needed to manage policies, establish priorities, and make decisions. At the June board meeting, Commissioners approved changes to EWEB's strategic plan to capture the utility's role in reducing greenhouse gases contributing to climate change.
Energy Resource Portfolio - Since 2012, staff has provided the board with an annual update on EWEB's energy resource portfolio and recommendations to ensure our power supply is adequate to meet customer and community needs. At the June meeting, staff's presentation showed that EWEB's current portfolio remains adequate for meeting needs for at least the next five years. However, staff expects to complete a new resource plan in 2021 to support resource negotiations and decisions needed to replace expiring purchase power agreements over the next decade. Commissioners reiterated a strong commitment to a low carbon portfolio and making future resource decisions in the context of a changing climate.
Click here to view the full meeting agenda and supporting materials.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 9 a.m. - 6:30 p.m. Monday - Friday