Important Notice

After Hours Scheduled System Maintenance - We will be performing after hours system maintenance on Saturday, January 10 from 11:00 p.m. until Sunday, January 11 at 8 a.m. During this time our online customer portal and payment services, including pay-by-phone and Walmart Pay, will be unavailable.

We appreciate your patience and apologize for any inconvenience this may cause.
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Contact Commissioner Carlson

Send written comments:
EWEB, Attn: Commissioner Carlson
4200 Roosevelt Boulevard
Eugene, OR 97402

Board Meetings
First Tuesday each month
Typically start 5:30 p.m.

Visit Agenda page for location details

Notice: Fields marked with a red asterisk are required.

Eugene Water & Electric Board

Contact Us


Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday