Important Notice

After Hours Scheduled System Maintenance - We will be performing after hours system maintenance on Saturday, February 7 from 11:00 p.m. until Sunday, February 8 at 8 a.m. During this time our online customer portal and payment services, including pay-by-phone and Walmart Pay, will be unavailable.

We appreciate your patience and apologize for any inconvenience this may cause.
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Eugene Water & Electric Board

Contact Us


Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday