After five years of stable prices, rising costs of operations and the need to repair aging infrastructure required an increase in the price of water and electric services. The EWEB Board of Commissioners approved the final 2022 budget and prices at the Dec. 7, 2021 public meeting. New prices were effective Feb. 1, 2022.
The following are price changes for 2022 based on the Board's strategic and operational guidance, economic assumptions, and proposed capital investments.
Electric 2022:
Water 2022:
Read more 2022 Budget and Rate Information for Commercial Customers
As a business customer, your electric pricing depends on your annual peak demand. Your water pricing depends on the size of the installed meter and whether your business is located inside or outside of the city limits of Eugene.
Electric
Water
Understanding how to read your bill is a good way to manage your electricity and water usage.
Details of electric and water prices are provided below.
In 2021, EWEB Commissioners approved a new program that will pay for wildfire restoration projects in the McKenzie watershed through a temporary flat fee assessed to customer water bills.
The community-funded watershed recovery and restoration initiative will supplement EWEB's McKenzie River Source Protection Program to safeguard drinking water for Eugene residents. Working with McKenzie River Trust, McKenzie Watershed Council, and other Pure Water Partners, we are addressing immediate risks such as erosion from high burn areas and redevelopment along the river, as well as longer-term resiliency investments to restore floodplain areas that are critical to water quality and habitat. The Watershed Recovery Fee is effective July 2021 and will be in place for 60 months (5 years), at which time it will automatically sunset.
For most residential and business customers, the fee is a flat $3 per month (based on a 1-inch or smaller water meter). Some customers, such as large businesses and those with extensive irrigation needs, pay more ($4.50 to $30 per month) based on meter size.
Basic Charge: covers the fixed cost of services for things such as metering and billing.
Single-phase service: $23.91 per month
Three-phase service: $35.33 per month
Demand Charge: charges for peak kilowatt usage during the billing period. It is set on the highest consumption of power required in any 15-minute period during the billing period.
First 10 kW: no charge
All additional kW: $7.386 per kW
Delivery Charge: covers the costs to operate and maintain the wires, transformers, poles and other equipment it takes to send you power.
First 1,750 kWh: 3.71 cents per kWh
All additional kWh: 0.14 cents per kWh
Energy Charge: covers the costs of producing the electricity and sending it long distance to our distribution system.
7.150 cents per kWh
Assuming a single-phase service with 20 kW demand and 4,000 kWh of energy use, this is an example of a small general service electric bill.
| Basic charge | $23.91 |
| Demand charge First 10 kW Second 10 kW x $7.386 |
No charge $73.86 |
| Delivery charges 1,750 kWh x 3.71 cents 2,250 kWh x 0.14 cents |
$64.93 $3.15 |
| Energy charge 4,000 kWh x 7.150 cents |
$286.00 |
| TOTAL ELECTRIC BILL | $451.85 |
Primary service may be available if you use 300 kW or more, at about 12,470 volts.
Basic Charge: covers the fixed cost of services for things such as metering and billing.
Secondary service
Single-phase service: $39.64 per month
Three-phase service: $61.49 per month
Primary service
Three-phase service: $3,571 per month
Demand Charge: charges for peak kilowatt usage during the billing period. It is set on the highest consumption of power required in any 15-minute period during the billing period.
Secondary service: $7.705 per kW
Primary service (over 300 kW): $7.550 per kW
Energy Charge: covers the costs of producing the electricity and sending it long distance to our distribution system.
Secondary service: 6.50 cents per kWh
Primary service: 6.41 cents per kWh
Primary service may be available if you use 300 kW or more, at about 12,470 volts.
Basic Charge: covers the fixed cost of services for things such as metering and billing.
Secondary service: $2,922 per month
Primary service: $2,841 per month
Demand Charge: charges for peak kilowatt usage during the billing period. It is set on the highest consumption of power required in any 15-minute period during the billing period.
Secondary service (over 300 kW): $8.149 per kW
Primary service (over 300 kW): $7.935 per kW
Energy Charge: covers the costs of producing the electricity and sending it long distance to our distribution system.
Secondary service: 5.28 cents per kWh
Primary service: 5.18 cents per kWh
Basic charge: covers the fixed cost of services for things such as metering and billing. Your basic charge is based on the size of the installed water meter.
| Meter size | Monthly charge |
|---|---|
| <1 inch | $24.39 |
| 1 inch | $32.93 |
| 1-1/2 | $50.36 |
| 2 inches | $90.24 |
| 3 inches | $203.30 |
| 4 inches | $347.11 |
| 6 inches | $520.84 |
| 8 inches | $753.93 |
| 10 inches | $1,064.83 |
Pumping and delivery charge: covers the cost of pumping water to higher elevations. The level is determined by the elevation of the pumping system that serves the area.
| Pumping Level | Usage Charge | Fixed Charge |
|---|---|---|
| Level 1 (800 - 850 feet) | $0.249 per kgal | $3.00 |
| Level 2 (975 feet) | $0.544 per kgal | $5.45 |
| Level 3 (1,150 - 1,325 feet) | $0.923 per kgal | $8.75 |
Consumption charge: covers the costs of filtering the water and sending it from the Hayden Bridge Filtration Plant to your business.
$2.970 per kgal
Basic charge: covers the fixed cost of services for things such as metering and billing. Your basic charge is based on the size of the installed water meter.
| Meter size | Monthly charge |
|---|---|
| <1 inch | $31.71 |
| 1 inch | $42.79 |
| 1-1/2 | $65.47 |
| 2 inches | $117.29 |
| 3 inches | $264.29 |
| 4 inches | $451.24 |
| 6 inches | $677.09 |
| 8 inches | $980.12 |
Pumping and delivery charge: covers the cost of pumping water to higher elevations. The level is determined by the elevation of the pumping system that serves the area.
| Pumping Level | Usage Charge | Fixed Charge |
|---|---|---|
| Level 1 (800 - 850 feet) | $0.249 per kgal | $3.00 |
| Level 2 (975 feet) | $0.544 per kgal | $5.45 |
| Level 3 (1,150 - 1,325 feet) | $0.923 per kgal | $8.75 |
Consumption charge: covers the costs of filtering the water and sending it from the Hayden Bridge Filtration Plant to your business.
$3.862 per kgal
In 2021, EWEB Commissioners approved a new program that will pay for wildfire restoration projects in the McKenzie watershed through a temporary flat fee assessed to customer water bills.
The community-funded watershed recovery and restoration initiative will supplement EWEB's McKenzie River Source Protection Program to safeguard drinking water for Eugene residents. Working with McKenzie River Trust, McKenzie Watershed Council, and other Pure Water Partners, we are addressing immediate risks such as erosion from high burn areas and redevelopment along the river, as well as longer-term resiliency investments to restore floodplain areas that are critical to water quality and habitat. The Watershed Recovery Fee is effective July 2021 and will be in place for 60 months (5 years), at which time it will automatically sunset.
For most residential and business customers, the fee is a flat $3 per month (based on a 1-inch or smaller water meter). Some customers, such as large businesses and those with extensive irrigation needs, pay more ($4.50 to $30 per month) based on meter size.
Saving energy in the workplace doesn't require a major investment in money or time. You can see significant savings on your business's power bill when you and your employees make simple changes.
For as little as $1.50 per month, your business can join hundreds of other businesses supporting renewable energy and sustainability in our local community.
You use water every day to do tasks, make products and satisfy your customers. Check out some tips for saving water in and around your business.
A simplified, reader-friendly bill focused on providing information in a clear, readable way so you can make informed decisions about your energy and water use.
Introducing a new online customer portal that gives you better features and tools for managing your personal and business accounts from any device.
Your autopay enrollment did not transfer to the new system. With the launch of the portal, you need to re-enroll in autopay.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 9 a.m. - 6:30 p.m. Monday - Friday
