At EWEB, the health and safety of our customers and employees are top of mind amid concerns about the spread of the coronavirus (COVID-19). We are here to serve you, and in an effort to reduce the risk of contracting and/or transmitting the virus, EWEB is asking customers to use our many online and telephone options rather than doing business in person. Read more.
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The McKenzie River is the sole source of drinking water for nearly 200,000 people in the Eugene metropolitan area. We have a number of utility and customer programs aimed at protecting this valuable resource.
We want to provide our customers with the highest quality water. Our monitoring program evaluates water quality in the rivers and streams throughout the McKenzie Watershed.
Are you a landowner in the McKenzie Watershed? Check out our assistance programs and incentives.
We take threats to the McKenzie River seriously and have designed watershed emergency response system to address hazardous material spills that could affect drinking water quality
When you turn on your tap, you expect the water to be pure, healthy and tasty. That is why we work hard to deliver water that meets or exceeds all state and federal health standards.
Just as your household invests in an emergency kit, EWEB is making investments to prepare, replace and maintain our community's water system.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.