Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene Water & Electric Board will award $50,000 grants to The Eugene Mission and Friends of Trees Eugene Metro later this month after Greenpower program subscribers voted for their top two projects out of 11 submissions.Find Out More
Your next EWEB and City of Eugene utility services bill will look different and include some fee changes. Here's what to expect.Find Out More
EWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.Find Out More
In the McKenzie River Basin, we can actually count on years of stored water supply - thanks to the McKenzie’s unique geology.Find Out More
A disruption last week at a major chlorine producer in Longview, Wash., created a chlorine and caustic soda supply shortage that has affected water and wastewater utilities in Oregon and along the West Coast. Learn what EWEB is doing to protect our community's infrastructure.Find Out More
EWEB is aware of the potential chlorine and caustic soda supply shortage that could affect water and wastewater utilities in Oregon and along the West Coast. The good news is that our customers are unlikely to see any impacts should the chlorine shortage intensify.Find Out More
EWEB is pleased to announce the eligible candidates for 2021 Greenpower project funding of up to $50,000! Funds for the grants come from voluntary Greenpower customer contributions. Two projects will be chosen through majority vote by Greenpower customers. To participate in this year's selection, customers must be registered for the Greenpower program no later than June 22.Find Out More
On June 15, EWEB Commissioners will host a series of presentations for McKenzie Valley customers along with a general question and answer session. The presentations will begin at 6 p.m. at the McKenzie Fire & Rescue Training Center in Leaburg. The meeting will take place rain or shine.The presentations will cover five topics, including McKenzie generation project updates, with a focus on Leaburg Canal; upriver Cost-of-Service Analysis and pricing update; watershed recovery status and investments; programs for McKenzie Valley customers; and wildfire mitigation.Find Out More
Three years after receiving a Greenpower Grant to install a solar energy system, Pearl Buck Center has recuperated its cost of installation through energy savings.Find Out More
With parts of Lane County entering “Extreme Drought” conditions, EWEB will continue to monitor the McKenzie River watershed vigilantly for “Harmful Algal Blooms” (HABs) – outbreaks of toxic cyanobacteria (single-celled, blue-green algae) that thrive in warm water conditions.Find Out More
EWEB Commissioners joined local representatives on a float down the McKenzie River to learn about the many Pure Water Partners watershed restoration activities following the Holiday Farm Fire.Find Out More
EWEB Generation staff on June 13 started diverting less water into the Walterville Power Canal to increase McKenzie River flows in the bypassed reach of the river to improve fish migration and water quality.Find Out More
Each year, EWEB tests more than 85,000 samples of water that runs through 800 miles of pipe to ensure your drinking water is safe. The current Water Quality Report reflects testing completed in 2020 and shows that the water provided by EWEB meets or exceeds all federal and state drinking water standards.Find Out More
EWEB is now accepting applications for the 2021 Greenpower Grants, worth up to $50,000 each to fund high-impact projects that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and/or reduce or offset our community’s carbon footprint.Find Out More
More than 265 EWEB workers have reduced their car travel while enhancing the safety and resiliency of our community by working from home.Find Out More
Heavy rain in the McKenzie Valley over the weekend gave EWEB's water quality team a close look at the potential impacts from the Holiday Farm Fire on source water. Although increased monitoring detected elevated turbidity and nutrient levels, the Hayden Bridge Water Filtration Plant was able to modify treatment processes to ensure safe, high quality drinking water to homes and businesses.
The Holiday Farm Fire burned 173,000 acres and more than 430 homes in the watershed that produces every drop of water flowing out of Eugene's taps. In the aftermath, we are working in partnership with local and state agencies, watershed researchers, forest management agencies and local non-profits to identify threats to our water supply and public health, prioritize watershed restoration activities and help with long-term community recovery.
EWEB is working with landowners and community partners to keep burned debris and toxic ash out of the river until it can be safely removed.
Partnering with Oregon State University and Pacific Northwest National Laboratory, EWEB recently placed additional water quality monitoring stations in the mainstem McKenzie River and several smaller creeks and tributaries. This enhanced monitoring provides key information on the impacts of the fire on water quality during major storm events. In addition, EWEB worked with the U.S. Geological Survey to expand the network of gaging stations that include water quality sensors as an early warning system to allow water treatment plant operators to prepare for and adjust treatment strategies prior to the river water entering the filtration plant.
During this weekend's heavy rainfall, monitors detected turbidity levels that were 12 times higher than typical for the McKenzie River—a result of sediment and other particles from the surrounding land washing into the river. Real-time water quality sensors also detected an increase in organic material coming from the burned and eroded landscape around and above the river.
Monitoring equipment at Simmonds Creek where it enters Blue River showed elevated turbidity, whch refers to cloudiness or haziness caused by suspended solids.
Fortunately, the turbidity and organic impacts experienced so far are well within EWEB's filtration plants capability and capacity to handle.
Over the weekend, our water treatment staff increased use of powdered active carbon (PAC) and rapid sand filtration systems to ensure safe, high quality water and to mitigate any potential taste and odor concerns.
At the Hayden Bridge Water Filtration Plant we use a three step process to turn water from the McKenzie River into safe drinking water.
We anticipate enhanced monitoring and treatment will continue for some time.
The Holiday Farm Fire damage to the watershed has the potential to degrade water quality, increase treatment costs, and reduce the production capacity of EWEB's Hayden Bridge treatment plant for years, a fact that is driving an intense, multi-agency effort to install erosion control measures and revegetate burned landscapes in the McKenzie watershed as quickly as possible.
Erosion control measures are being installed to keep sediment and other burned material from washing into the river.
"Protecting source water is protecting the community," said EWEB's Watershed Restoration Program Manager Karl Morgenstern. "On the heels of the Holiday Farm fire, there is a both a need and opportunity for community-wide mobilization to restore the watershed and continue to protect this valuable resource."
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.