Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Have you ever wondered what happens to the electric grid on Thanksgiving?Find Out More
Crews of young people are helping to protect Eugene’s drinking water by mitigating the impact of post-fire soil erosion along the McKenzie River.Find Out More
Turning on the tap for safe drinking water, and flushing the toilet with no second thought about what happens to wastewater, are actions most of us take for granted every day. But this year as we face an enormous public health crisis stemming from the covid-19 pandemic, we must realize that reliable water service is something we depend on to protect our health and economy.Find Out More
EWEB foresters and contract tree crews are working in the McKenzie River Valley following the Holiday Farm Fire to assess, trim and remove vegetation that may interfere with electrical infrastructure.Find Out More
In the aftermath of the Holiday Farm Fire, we’re working to protect the safety and security of our community’s sole source of drinking water.Find Out More
A team of Pacific Northwest public and private organizations have signed a memorandum of understanding to explore the development of what would be one of the largest renewable hydrogen production facilities in North America.Find Out More
We launched the emergency water supply program about two years ago with the goal of establishing several geographically dispersed water distribution sites throughout the community.Find Out More
We continue to monitor both the source water and treated drinking water to ensure its safety.Find Out More
Due to air quality concerns, our meter readers have not been able to safely complete their assigned routes for a number of days in September.Find Out More
Update on the capabilities of our Hayden Bridge Filtration plant when it comes to treating water from the McKenzie River amid the impacts of the Holiday Farm Fire.Find Out More
Each day, the treatment process is reviewed and adjustments are made accordingly.Find Out More
Here in the northwest, we are all too aware that wildfires often result in loss of life and property.Find Out More
We want to assure all customers that the water drawn from the lower McKenzie River and then treated at the Hayden Bridge Filtration Plant is safe to drink.Find Out More
As our nation continues to respond to COVID-19, there is no better time to take action. During September’s National Preparedness Month, Eugene Water & Electric Board encourages customers to be “prepared, not scared” in the event of a natural disaster or other emergency.Find Out More
EWEB, McKenzie Watershed Council and the Willamette National Forest are collaboratively working on the project, which involves relocating a portion of 115 kV transmission line.Find Out More
Heavy rain in the McKenzie Valley over the weekend gave EWEB's water quality team a close look at the potential impacts from the Holiday Farm Fire on source water. Although increased monitoring detected elevated turbidity and nutrient levels, the Hayden Bridge Water Filtration Plant was able to modify treatment processes to ensure safe, high quality drinking water to homes and businesses.
The Holiday Farm Fire burned 173,000 acres and more than 430 homes in the watershed that produces every drop of water flowing out of Eugene's taps. In the aftermath, we are working in partnership with local and state agencies, watershed researchers, forest management agencies and local non-profits to identify threats to our water supply and public health, prioritize watershed restoration activities and help with long-term community recovery.
EWEB is working with landowners and community partners to keep burned debris and toxic ash out of the river until it can be safely removed.
Partnering with Oregon State University and Pacific Northwest National Laboratory, EWEB recently placed additional water quality monitoring stations in the mainstem McKenzie River and several smaller creeks and tributaries. This enhanced monitoring provides key information on the impacts of the fire on water quality during major storm events. In addition, EWEB worked with the U.S. Geological Survey to expand the network of gaging stations that include water quality sensors as an early warning system to allow water treatment plant operators to prepare for and adjust treatment strategies prior to the river water entering the filtration plant.
During this weekend's heavy rainfall, monitors detected turbidity levels that were 12 times higher than typical for the McKenzie River—a result of sediment and other particles from the surrounding land washing into the river. Real-time water quality sensors also detected an increase in organic material coming from the burned and eroded landscape around and above the river.
Monitoring equipment at Simmonds Creek where it enters Blue River showed elevated turbidity, whch refers to cloudiness or haziness caused by suspended solids.
Fortunately, the turbidity and organic impacts experienced so far are well within EWEB's filtration plants capability and capacity to handle.
Over the weekend, our water treatment staff increased use of powdered active carbon (PAC) and rapid sand filtration systems to ensure safe, high quality water and to mitigate any potential taste and odor concerns.
At the Hayden Bridge Water Filtration Plant we use a three step process to turn water from the McKenzie River into safe drinking water.
We anticipate enhanced monitoring and treatment will continue for some time.
The Holiday Farm Fire damage to the watershed has the potential to degrade water quality, increase treatment costs, and reduce the production capacity of EWEB's Hayden Bridge treatment plant for years, a fact that is driving an intense, multi-agency effort to install erosion control measures and revegetate burned landscapes in the McKenzie watershed as quickly as possible.
Erosion control measures are being installed to keep sediment and other burned material from washing into the river.
"Protecting source water is protecting the community," said EWEB's Watershed Restoration Program Manager Karl Morgenstern. "On the heels of the Holiday Farm fire, there is a both a need and opportunity for community-wide mobilization to restore the watershed and continue to protect this valuable resource."
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.