Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
Have you ever thought about where your drinking water comes from? What about where your wastewater goes?Find Out More
At EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.Find Out More
EWEB helps fund floodplain restoration projectFind Out More
The security of the community's water supply is tied directly to the health of the McKenzie Watershed and EWEB is investing in the long-term health and quality of life for residents for generations to come.Find Out More
A year after the Holiday Farm Fire, EWEB and the Pure Water Partners are working with landowners in the burn zone to restore riparian forests and mitigate future fires.Find Out More
We are aware of a vendor issue affecting payments that were made between Thursday evening 8/26/21 and Sunday 8/29/21.Find Out More
Winter is coming and that means an increased likelihood of storm-related power outages.Find Out More
As climate change increases the frequency and intensity of extreme weather events, Eugene Water & Electric Board is serious about making the necessary investments to ensure we can provide safe and reliable water and electricity.Find Out More
The Eugene Water & Electric Board will award $50,000 grants to The Eugene Mission and Friends of Trees Eugene Metro later this month after Greenpower program subscribers voted for their top two projects out of 11 submissions.Find Out More
Your next EWEB and City of Eugene utility services bill will look different and include some fee changes. Here's what to expect.Find Out More
EWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.Find Out More
In the McKenzie River Basin, we can actually count on years of stored water supply - thanks to the McKenzie’s unique geology.Find Out More
A disruption last week at a major chlorine producer in Longview, Wash., created a chlorine and caustic soda supply shortage that has affected water and wastewater utilities in Oregon and along the West Coast. Learn what EWEB is doing to protect our community's infrastructure.Find Out More
EWEB is aware of the potential chlorine and caustic soda supply shortage that could affect water and wastewater utilities in Oregon and along the West Coast. The good news is that our customers are unlikely to see any impacts should the chlorine shortage intensify.Find Out More
Heavy rain in the McKenzie Valley over the weekend gave EWEB's water quality team a close look at the potential impacts from the Holiday Farm Fire on source water. Although increased monitoring detected elevated turbidity and nutrient levels, the Hayden Bridge Water Filtration Plant was able to modify treatment processes to ensure safe, high quality drinking water to homes and businesses.
The Holiday Farm Fire burned 173,000 acres and more than 430 homes in the watershed that produces every drop of water flowing out of Eugene's taps. In the aftermath, we are working in partnership with local and state agencies, watershed researchers, forest management agencies and local non-profits to identify threats to our water supply and public health, prioritize watershed restoration activities and help with long-term community recovery.
EWEB is working with landowners and community partners to keep burned debris and toxic ash out of the river until it can be safely removed.
Partnering with Oregon State University and Pacific Northwest National Laboratory, EWEB recently placed additional water quality monitoring stations in the mainstem McKenzie River and several smaller creeks and tributaries. This enhanced monitoring provides key information on the impacts of the fire on water quality during major storm events. In addition, EWEB worked with the U.S. Geological Survey to expand the network of gaging stations that include water quality sensors as an early warning system to allow water treatment plant operators to prepare for and adjust treatment strategies prior to the river water entering the filtration plant.
During this weekend's heavy rainfall, monitors detected turbidity levels that were 12 times higher than typical for the McKenzie River—a result of sediment and other particles from the surrounding land washing into the river. Real-time water quality sensors also detected an increase in organic material coming from the burned and eroded landscape around and above the river.
Monitoring equipment at Simmonds Creek where it enters Blue River showed elevated turbidity, whch refers to cloudiness or haziness caused by suspended solids.
Fortunately, the turbidity and organic impacts experienced so far are well within EWEB's filtration plants capability and capacity to handle.
Over the weekend, our water treatment staff increased use of powdered active carbon (PAC) and rapid sand filtration systems to ensure safe, high quality water and to mitigate any potential taste and odor concerns.
At the Hayden Bridge Water Filtration Plant we use a three step process to turn water from the McKenzie River into safe drinking water.
We anticipate enhanced monitoring and treatment will continue for some time.
The Holiday Farm Fire damage to the watershed has the potential to degrade water quality, increase treatment costs, and reduce the production capacity of EWEB's Hayden Bridge treatment plant for years, a fact that is driving an intense, multi-agency effort to install erosion control measures and revegetate burned landscapes in the McKenzie watershed as quickly as possible.
Erosion control measures are being installed to keep sediment and other burned material from washing into the river.
"Protecting source water is protecting the community," said EWEB's Watershed Restoration Program Manager Karl Morgenstern. "On the heels of the Holiday Farm fire, there is a both a need and opportunity for community-wide mobilization to restore the watershed and continue to protect this valuable resource."
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.