Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Our Customer Care programs help thousands of community members who find themeselves in times of hardship, but the need is much greater that what we are able to handle. While we recieve Customer Care donations year-round, in December we highlight the "Share the Warmth" program and celebrate the generosity of neighbors helping neighbors.Find Out More
The Eugene Water & Electric Board’s Run to Stay Warm, featuring a half-marathon, 10K, 5K and Kids’ 400-meter dash, is on Sunday, Nov. 19. All proceeds from the event will benefit limited-income customers who are struggling to pay their utility bills and stay warm through the winter months.Find Out More
More than 30 emergency responders from multiple local agencies conducted a live “spill drill” in late October on the McKenzie River above Leaburg Dam. Participants practiced containing a fictitious fuel spill using the McKenzie Watershed Emergency Response System (MWERS).Find Out More
Can you even begin to imagine a day without water? It isn’t just your personal use of water--brushing your teeth, flushing your toilet, or taking a shower. Water is also essential to public health and safety, as well as a functioning economy.Find Out More
Every fall wild Chinook salmon reach the Carmen-Smith spawning channel after a long journey from the ocean. A few hundred middle school students get the opportunity to witness the homecoming firsthand as a part of the Salmon Watch program.Find Out More
Public Power Week is a great opportunity to honor EWEB's 106 year history and look forward to how we will continue to power a strong community in the years ahead. Our recently adopted Strategic Plan highlights how we will continue to hold true to our core values as a public utility and make significant decisions involving the community's electric supply resources.Find Out More
We’re doing our part by making investments to prepare, replace and maintain our community's electric and water systems. Here are some of the ways we work proactively to keep the lights on and the tap water flowing.Find Out More
EWEB used a novel approach to place 300 yards of gravel and small rock in an area of the McKenzie favored by bull trout for spawning.Find Out More
We are taking steps to prepare for an emergency in our community. The emergency water supply program would include several permanent distribution sites located throughout the community using groundwater wells, as well as mobile water trailers.Find Out More
The Continental Congress in 1776 declared independence from the British Empire. In 1911, the citizens of Eugene made their own “declaration of independence" from the privately owned water company.Find Out More
To help protect drinking water, we will continue the ban on fireworks at College Hill Reservoir, and will restrict all access to the reservoir June 23 - July 5.Find Out More
A fuel tanker was carrying approximately 11,000 gallons of gasoline when it crashed along the McKenzie Highway one mile east of Leaburg on June 13, 2017. While there are a number of potential hazards that could impact our water supply, chemical spills from transportation accidents is one of the highest threats to the McKenzie watershed.Find Out More
A new program is helping make monthly electricity bills more affordable for customers who rent.Find Out More
A recent water pipeline assessment that relied on a free-swimming acoustic sensor called a "SmartBall" is an example of using innovative, cost-effective methods to maintain our infrastructure.Find Out More
With the promise of hot, dry weather in the forecast, you may be thinking about watering the lawn and garden. If you water your landscape, you probably see a significant increase in your summer water bills. The following tips can help you water less—and more wisely.Find Out More
Our award-winning "Tapping into Clean Water" exhibit is now on display at The Science Factory. And during Drinking Water Week, May 8 - 12, 2017, you can check out the WaterTown USA game board at EWEB's downtown location. We also will be selling emergency drinking water storage containers in our lobby, as part of our Drinking Water Week celebration and our Emergency Preparedness & Water Reliability Program.
Designed for children eight years and older, the "Tapping into Clean Water" exhibit helps you and your family look at this amazing natural resource in a whole new way.
"The exhibit provides fun, hands-on activities that help young people embrace the value of water and watershed protection," says Jill Hoyenga, a water planning and communication specialist at EWEB, and one of the exhibit's designers.
"We think it's valuable for kids to be familiar with the basic science of how utilities make water safe to drink, and to learn about the infrastructure that delivers clean water from source to tap."
The exhibit challenges kids to navigate a raindrop through the landscape to the water treatment plant, learning about pollutants along the way. Other stations explore water filtration and treatment processes that are similar to those we use at our Hayden Bridge Water Filtration Plant to deliver safe drinking water from the McKenzie River to your home.
The "Tapping into Clean Water" exhibit won the 2017 "Best in Show" Pacific Northwest Section of the American Water Works Association Excellence in Communications Award. We developed the exhibit in partnership with Rainbow Water District and Springfield Utility Board.
The project was an ambitious two-year undertaking that involved technical experts from the three local utilities, an exhibition contractor and science educators at The Science Factory.
Visit the Tapping into Clean Water Exhibit throughout 2017 at the Science Factory, 2300 Leo Harris Parkway in Eugene. And come by EWEB, 500 E. 4th Ave, during Drinking Water Week, May 8 - 12 to check out the WaterTown USA game board, and purchase your emergency water containers, while supplies last!
500 East Fourth Ave.
Eugene, OR 97401
9 a.m. - 5:30 p.m.