Related News
Related News
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New tanks come online as EWEB modernizes water system
New drinking water storage tanks are one of several investments to ensure that EWEB can meet critical community needs in the event of an earthquake.
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Celebrate Earth Month by taking charge of your home's energy use
This Earth Month, learn how you can reduce your energy usage to help protect our planet and reduce carbon emissions.
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EWEB General Manager Delivers 2024 State of the Utility
General Manager Frank Lawson delivered his address at the March 5 public Board of Commissioners meeting
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State of the McKenzie Watershed
EWEB’s Drinking Water Source Protection (DWSP) team says the McKenzie River continues to be an excellent source for drinking water.
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EWEB crews focusing on restoring electric service for Hayden Bridge Water Filtration Plant
With more ice forecasted for Tuesday, all EWEB crews are in the field assessing outages and restoring power.
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Leaburg Decommissioning Action Plan
Plan details next steps through regulatory processes to begin dismantling Leaburg Dam by 2032.
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What’s ahead in 2024: General manager’s message to EWEB customer-owners
At the start of the new year, we back at accomplishments from 2023 and look ahead at what's to come in 2024.
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Start the New Year saving money with energy saving tips
We know that saving money is important to our customers. Using energy and water wisely is a great way to reduce your monthly utility bill, even as the costs of electricity and water rise. EWEB has several steps you can take to reduce your usage and even make your home feel more comfortable.
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EWEB 2023 year in review
In 2023, EWEB invested in our community with grants, rebates and an array of other programs and measures aimed at fulfilling our core values of safety, reliability, affordability, environmental responsibility and community/culture.
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EWEB Recognized with Excellence in Communications Awards from American Public Power Association
We are proud to have been recognized with two Excellence in Public Power Communications Awards for 2023 from the American Public Power Association (APPA).
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Let's talk turkey. If a disaster strikes, is your family ready?
Many of us avoid discussing politics over the dinner table in the spirit of family peace and harmony. But here's a topic that can bring everyone together: emergency preparedness.
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EWEB To Hold First of Two Public Hearings on Proposed 2024 Budget and Prices
At the Nov. 7 Board of Commissioners meeting, EWEB staff will present a proposed budget that includes rate increases necessary to support utility operations and make needed infrastructure investments.
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EWEB now offering a Smart Thermostat rebate program
EWEB is excited to announce a new residential rebate program to provide electric customers with free or greatly discounted Smart Thermostats to customers whose primary source of heating is from an electric forced-air furnace or heat pump.
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Your EWEB Rates at Work: Investing Today for a Resilient Tomorrow
For more than a century, EWEB has planned, built, and maintained the systems that deliver safe, reliable, and environmentally responsible power and water to Eugene homes and businesses.
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Have an energy efficient and water conscious holiday season
The holiday season is officially upon us. Whether you are celebrating a special holiday or just sharing a meal with close friends and family, hosting can cause some unexpected energy and water usage increases – resulting in a higher utility bill. We’ve prepared some tips on how you can save energy and water this holiday season.
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Rate Setting Process is Customer Driven and Community Focused
September 20, 2023 • Jen Connors, EWEB Communications
EWEB’s Board of Commissioners is considering rate changes to help maintain reliable utility services and fund critical investments in Eugene’s water and electric infrastructure.
Because EWEB is customer-owned, utility rate-setting and other business is conducted in open public meetings. Citizens have access to planning documents, financial statements, and performance reports.
How to get involved
Customer-owners are invited to participate in the budget and rate-setting process by attending public board meetings and/or contacting your elected commissioners directly.
By participating in the utility governance, you can lend your voice on big questions such as:
- Conservation and energy efficiency programs
- Future energy resources
- Assistance for low-income customers
- Utility finances
Learn more about your elected commissioners, upcoming board meetings, and public involvement.
How to be informed
When contacting your commissioner, you may want to get up to speed on how your rates are set and where your dollars go. We publish this information on our website.
Your rates reflect local priorities
Decisions about pricing and investments made locally and reflect the values and choices of our community. In our 2022 customer survey, we asked you to rank priorities for EWEB decision-making. Respondents placed nearly equal importance on reliability and affordability, followed by environmental responsibility, safety, and community.
You can see these values and priorities reflected in the major projects we’re planning and budgeting for:
- Rebuilding substations to increase capacity and improve reliability
- Upgrading and supplementing water storage tanks and pipelines for earthquake resiliency
- Investing in updated meter technology to improve service
- Implementing wildfire safety and prevention programs
- Building a water treatment plant on the Willamette River to improve the resiliency of our water supply
- Upgrading the Carmen-Smith Hydroelectric Project and addressing the structural vulnerabilities of the Leaburg Canal
These critical projects require massive investment, and affordability is a key consideration as we plan and budget future work. EWEB’s prices for power and water are comparable to or less than state, regional and national averages. But we understand the economic pressures facing so many customers and we work hard to control costs and operate as efficiently as possible.
You can learn more about how we control costs, where your dollars go, and programs to help you save money and manage your bill at EWEB.org/RateInfo.