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Ducted heat pumps
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A ducted heat pump can deliver 1.5 to over 3 times more heat energy to a home than the electric energy it consumes. This is possible because a heat pump moves heat from the air or ground rather than converting it from a fuel, like in combustion heating systems. This cycle can be reversed in the summer to cool your home. The mild Pacific Northwest climate provides ideal conditions for high-efficiency heat pumps.

EWEB's energy experts can help you determine if a ducted heat pump is right for your home. We have partnered with the Environmental Protection Agency to offer the ENERGY STAR® Quality Installation program to help ensure your new system is installed properly and runs efficiently.

Customer benefits
  • Save energy and money
    If you heat with electricity, a heat pump can reduce the amount of energy you use for heating by as much as 30%-40%.
  • Comfort
    Heat pumps deliver constant, even temperatures and also balance humidity.
  • Reliable performance
    With routine maintenance, heat pumps are typically durable and highly reliable, and can deliver service for 20 years or more.
  • Quiet operation
    Heat pumps are quiet inside and out.
  • Proper installation
    Our partnership in the ENERGY STAR Quality Installation program helps ensure that equipment is installed properly and runs efficiently.
Rebates and loans
  Rebate     OR Zero-interest loan
(5-year term)
Air-source heat pumps:
Site-built home
Manufactured home
 
$1,000
$1,000
 
Up to $7,000
Up to $5,000
Ground-source (geothermal) heat pumps:*
Site-built home
 
$1,000
 
Up to $8,000

*Ground-source heat pumps require a desuperheater which is a small, auxiliary heat exchanger that uses superheated gases from the heat pump's compressor to heat domestic water. This hot water then circulates through a pipe to the home's water heater storage tank.

Tax credits

Your new ducted heat pump may also be eligible for:

Program requirements
  • Must be an EWEB electric customer
  • Own your home
  • Primary heating source may be electric, gas or oil (NOTE: gas- or oil-heated homes are only eligible for the zero-interest loan)
  • Must meet EWEB minimum insulation levels (if required to upgrade insulation, financial assistance is available)
How to apply
  • Download the program packet and complete the program participation form, indicating if you prefer a rebate or plan to apply for a loan
  • If applying for a zero-interest loan, complete and sign the loan application
  • Rental property owners requesting a rebate should complete a W-9 form
  • Return all completed forms to EWEB

Once your application is approved, EWEB will send you a project approval letter explaining the next steps in the process. Please note that EWEB must authorize your contractor's project submittal prior to installation.

Find a contractor

After you have been approved for the program by EWEB, solicit bids from contractors participating in EWEB's ducted heat pump program. All contractors listed have been trained to follow the ENERGY STAR Quality Installation guidelines to ensure your new system is installed correctly and runs efficiently.

Use ENERGY STAR's installation bid comparison checklist when soliciting bids. This useful tool includes a list of important questions to ask each contractor and a convenient checklist for comparing bids.

Questions?

Email EWEB's energy experts or call (541) 685-7000 for more information and to get started.

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