At EWEB, the health and safety of our customers and employees are top of mind amid concerns about the spread of the coronavirus (COVID-19). We are here to serve you, and in an effort to reduce the risk of contracting and/or transmitting the virus, EWEB is asking customers to use our many online and telephone options rather than doing business in person. Read more.
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
We want to provide customers with better service, build a more resilient community and create a cleaner energy future. As a part of acheiving these goals, we will upgrade our electric meters to smart meters by the end of 2021 and we will upgrade our water meters to smart meters by the end of 2023.
Smart meter benefits
Smart meters are a common form of technology that transmit energy and water usage to the utility through a secure wireless network. They will help us provide better service and a future that puts more choice and control in your hands.
Smart meter installation
We will upgrade all of our electric meters by the end of 2021 and our water meters by the end of 2023, with the exception of our McKenzie River service area. See what you can expect and where technicians are scheduled to work next.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.