Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Email our energy experts or call 541-685-7088 for more information and to get started.
For all loan specific questions, call 541-685-7318 or email firstname.lastname@example.org.
EWEB has a program for customers who need financial assistance with a service or upgrade. If you qualify, you may be eligible for the following:
Residential customers: up to a $20,000 zero-percent interest loan
Commercial customers: four-percent interest loan
EWEB: Customer Solutions
P.O. Box 10148
Eugene, OR 97440-2148
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.