We're committed to delivering safe and reliable power to our customers every day. However, power outages can occur, and a major event such as a severe winter storm, earthquake or wildfire could disrupt utility services for an extended period. Backup generators can help provide safety and peace of mind should such an event occur.
We want to help our customers increase their safety and resilience in a power outage. EWEB is offering a pilot Backup Generator Program to assist with the purchase and installation of a backup generator and transfer switch to safely power critical components in a home during an emergency.
Standard loan: Electric customers without a well can qualify for up to $2,000 zero percent interest loan.
Well owners: Electric customers with a well for domestic use can qualify for up to $4,000 zero percent interest loan.
To participate in EWEB's pilot Backup Generator Program, the following requirements must be met:
For safety reasons, we recommend that a licensed electrician perform the installation.
An electrician can help you decide what type and size generator you need.
When determining the size or capacity of your generator, ensure it can supply the maximum starting power demands, as well as the running demands of the various household electronics that you wish to power. All electronic devices require a certain number of watts to run continuously AND some require an additional number of watts to start or to cycle on.
Portable backup generators may provide power that is uneven and voltage surges could compromise sensitive circuits in electronics such as computers. One option to address this is to use inverter portable generators, which are designed to produce clean and stable power.
Check out our Generator Sizing Guidelines. This information is general and should be used as a guide only. Please check with your generator sales representative, manufacturer, contractor or electrician to find a generator that will meet your home needs safely and effectively.
Apply online here. When we receive your application, we will send you a confirmation email. To apply for the loan, check the "Interested in a Loan" box in the application and you will be guided through the required fields.
EWEB Customer Solutions
500 E 4th Ave
Eugene, OR 97401
Applications can be emailed to firstname.lastname@example.org
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We regularly receive reports of power outages that are actually a tripped breaker on the customer's circuit panel. Checking your circuit panel before reporting an outage can save you hassle and money.