Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Due to recent severe weather conditions our meter reading staff could not safely complete their assigned routes Feb. 24-28, 2019. Customers in a few areas of Eugene, east Springfield and the McKenzie River Valley will have estimated readings on their next bill.Find Out More
As of 8 a.m. Saturday morning, there are just under 2,000 customers who remain without power. This includes a little over 200 in the Eugene area, and about 1,700 in the Mckenzie River Valley. Most of the remaining Eugene-area outages are single homes, which can be extremely labor intensive, particulalry those with accessibility issues, such as backyard service lines with no access for bucket trucks. We will continue to work until every customer is restored.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Friday, turning the lights back on for more than 1,000 customers.Find Out More
We expect to restore about 1,000 customers in the Eugene area today. Please note that work conditions are dynamic and subject to change based on equipment damage, tree hazards and changing weather conditions.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Thursday, turning the lights back on for several thousand residents impacted by the snow storm that struck Sunday night. Starting with more than 14,000 customers out of service on Monday, less than 4,500 remained without service as of 5 p.m. Thursday. In the Eugene area, about 2,800 customers are still waiting for restoration, along with about 1,700 McKenzie River residents.Find Out More
New snowfall overnight stalled restoration progress made over the past 48 hours as three major feeder lines and a transmission line went down Wednesday morning.EWEB and contract crews late Tuesday night were able to reduce the number of customers without power to about 6,000. That figure is down from a high of more than 14,000 on Monday. Falling trees and snow damage brought down the Eugene-area feeder and transmission lines early Wednesday, and the number of customers without power climbed up to 7,800 as of 1 p.m.Find Out More
Eugene Water & Electric Board and contract line crews made significant progress restoring power overnight Monday and into Tuesday, with more than 6,300 customers returned to service. As of 4:30 p.m. Tuesday, there are about 7,600 EWEB customers without service, down from more than 14,000 without power at 5 p.m. Monday.Find Out More
Here in the Pacific Northwest, where we enjoy abundant, low-cost hydroelectric power, EVs are a smart economic choice and an important piece of the region's move away from fossil fuels.Find Out More
EWEB Commissioners will consider eliminating the second, higher-cost residential electric consumption tier and replacing it with a single flat price.Find Out More
As a public utility, it’s important for us to be open and transparent with you—our customer-owners. Here are some highlights from this month’s meeting of your citizen-elected Board of Commissioners.Find Out More
As a public utility, it's important for us to be open and transparent with you-our customer-owners. Here are some highlights from the April 3, 2018 meeting of your citizen-elected Board of Commissioners.Find Out More
Even small, shallow projects such as planting shrubs, installing a post or removing a root can be dangerous and costly if you inadvertently hit a power line, cable or pipe.Find Out More
Besides battling the western Oregon spring weather of 70 degrees and sunny one moment to torrential downpour the next, meter readers also find themselves faced with the additional challenges of meters blocked by spring vegetation growth and more unsecured dogs as summer approaches.Find Out More
Supporting vulnerable members of our community with conservation and efficiency programs is a priority for EWEB, which is why we are once again helping tenants and rental owners lower monthly utility bills through the Home Energy Score program.Find Out More
If your home is burning fossil fuels such as natural gas or oil, we have programs to help you upgrade to clean, efficient electricity.Find Out More
Work is underway on a new, 115-kilovolt substation on 31 acres off of Holden Creek Lane and the McKenzie Highway.
The $5.8 million project will eventually replace the Leaburg Substation, which was built in the early 1930s and sits next to our Leaburg Powerhouse. The new substation will be located about 1/4 mile west of the existing Leaburg Substation.
The new Holden Creek Substation will improve the resiliency of our McKenzie River transmission system, save money and offer better environmental protection for the river, said Philip Peterson, an EWEB senior engineer.
When the Leaburg Powerhouse was completed in 1931, the 69-kilovolt substation was built adjacent to it along the river. By building a new substation about 1,000 feet to the west and farther away from the river, we eventually will be able to decommission the old substation and remove the transformers, which collectively hold about 11,000 gallons of mineral oil.
Along with the benefits of being located farther from the river, the modern transformers at the Holden Creek Substation will be filled with FR3 fluid, an environmentally friendly vegetable oil.
When construction work on the new substation is finished in the first quarter of 2018, it eventually will tie into the Bonneville Power Administration's transmission line, which runs adjacent to the Holden Creek property. That connection is expected to occur next summer or fall.
Once connected to the BPA transmission lines, we will be able to remove most of the old Leaburg substation. In the years after, we will be able to remove about 14 miles of transmission lines that run between the Leaburg and Walterville generation facilities.
"The removal of the transmission lines between Walterville and Leaburg will include all of EWEB's transmission lines that are visible from Highway 126, including the legally installed, but somewhat disconcerting lines that cross over the Walterville Elementary School activity fields," said EWEB senior engineer Richard Jeffryes, the primary designer of the project.
"Once those lines are gone, kite flying at the school will be much enhanced," Jeffryes said.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.