Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
As part of our routine monitoring efforts, EWEB conducted a bathymetric survey of Trail Bridge Reservoir in May 2021. The reservoir is one of three that make up our Carmen-Smith Hydroelectric Project located about 70 miles east of Eugene off of Highway 126 near the headwaters of the McKenzie River. EWEB conducted follow-up inspections with a remotely operated underwater vehicle along with dye testing by divers in early June 2021. Based on the dye tests, the two larger depressions are actively taking water and are considered sinkholes. Subsequent dye testing and geophysical investigations in July and August indicated that there is no concentrated seepage flow through or under Trail Bridge Dam.Find Out More
Unlike for-profit utilities who serve their investors, EWEB and other public power providers are community-owned and do not operate to earn a profit or benefit stockholders. Our prices are based on the costs to serve our community with safe, reliable water and electricity.Find Out More
At EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.Find Out More
We are aware of a vendor issue affecting payments that were made between Thursday evening 8/26/21 and Sunday 8/29/21.Find Out More
Winter is coming and that means an increased likelihood of storm-related power outages.Find Out More
Your next EWEB and City of Eugene utility services bill will look different and include some fee changes. Here's what to expect.Find Out More
We are ready to deal with the stress that extreme heat may place on our electric system. We encourage customers to be prepared, stay cool and hydrated and practice safety by developing an emergency plan and checking in on neighbors.Find Out More
To help prevent tree-related electrical outages and mitigate wildfire risk, we proactively prune trees and remove brush year-round to help keep our equipment clear. Each year, crews trim more than 300 overhead line miles of vegetation to minimize falling trees and branches to avoid outages and increase the reliability of the electric system.Find Out More
Each year, EWEB tests more than 85,000 samples of water that runs through 800 miles of pipe to ensure your drinking water is safe. The current Water Quality Report reflects testing completed in 2020 and shows that the water provided by EWEB meets or exceeds all federal and state drinking water standards.Find Out More
EWEB is now accepting applications for the 2021 Greenpower Grants, worth up to $50,000 each to fund high-impact projects that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and/or reduce or offset our community’s carbon footprint.Find Out More
As a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 2 EWEB Board meeting, highlights key events, accomplishments and challenges of 2020.Find Out More
As Texas struggles to restore electricity to millions, locals may be wondering if a similar crisis could happen here, and what utility operators and individuals can do to prepare for unprecedented weather events.Find Out More
EWEB’s 2021 budget keeps prices steady once again, marking the fifth year in row of no price increase for customers.Find Out More
Have you ever wondered what happens to the electric grid on Thanksgiving?Find Out More
Heavy rain in the McKenzie Valley over the weekend gave EWEB’s water quality team a close look at the potential impacts from the Holiday Farm Fire on source water.Find Out More
Work is underway on a new, 115-kilovolt substation on 31 acres off of Holden Creek Lane and the McKenzie Highway.
The $5.8 million project will eventually replace the Leaburg Substation, which was built in the early 1930s and sits next to our Leaburg Powerhouse. The new substation will be located about 1/4 mile west of the existing Leaburg Substation.
The new Holden Creek Substation will improve the resiliency of our McKenzie River transmission system, save money and offer better environmental protection for the river, said Philip Peterson, an EWEB senior engineer.
When the Leaburg Powerhouse was completed in 1931, the 69-kilovolt substation was built adjacent to it along the river. By building a new substation about 1,000 feet to the west and farther away from the river, we eventually will be able to decommission the old substation and remove the transformers, which collectively hold about 11,000 gallons of mineral oil.
Along with the benefits of being located farther from the river, the modern transformers at the Holden Creek Substation will be filled with FR3 fluid, an environmentally friendly vegetable oil.
When construction work on the new substation is finished in the first quarter of 2018, it eventually will tie into the Bonneville Power Administration's transmission line, which runs adjacent to the Holden Creek property. That connection is expected to occur next summer or fall.
Once connected to the BPA transmission lines, we will be able to remove most of the old Leaburg substation. In the years after, we will be able to remove about 14 miles of transmission lines that run between the Leaburg and Walterville generation facilities.
"The removal of the transmission lines between Walterville and Leaburg will include all of EWEB's transmission lines that are visible from Highway 126, including the legally installed, but somewhat disconcerting lines that cross over the Walterville Elementary School activity fields," said EWEB senior engineer Richard Jeffryes, the primary designer of the project.
"Once those lines are gone, kite flying at the school will be much enhanced," Jeffryes said.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.