Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Winter is coming and that means an increased likelihood of power outages. Make hay while the sun shines, and you'll be ready for storm season.Find Out More
As the days get shorter and the nights get colder, many of us will turn on the heat for the first time this season. Before winter sets in, take a few steps to ensure your systems are working properly and efficiently.Find Out More
Planting a tree in your yard can bring years of enjoyment if you select the right tree for the location. If you're considering adding a tree this fall, follow a few tips to be sure your new tree doesn't unintentionally cause trouble with your electric service.Find Out More
Winter is coming and that means an increased likelihood of storm-related power outages. During September’s National Preparedness Month, Eugene Water & Electric Board encourages customers to be “prepared, not scared” in the event of a natural disaster or other emergency.Find Out More
Starting in mid-September, an EWEB contractor will begin an environmental clean-up project at the site of a former manufactured gas plant (MGP) located at 701 E. Eighth Ave., near the old steam plant building.Find Out More
With the dry late spring we have been experiencing, you might be preparing to turn your sprinkler system on for the first time this year. Following a few tips can help you water wisely.Find Out More
EWEB staff developed an After Action Report to review EWEB's response to the February 2019 snow storm and the impacts of the storm, both on the community and EWEB's electrical infrastructure.Find Out More
Due to recent severe weather conditions our meter reading staff could not safely complete their assigned routes Feb. 24-28, 2019. Customers in a few areas of Eugene, east Springfield and the McKenzie River Valley will have estimated readings on their next bill.Find Out More
As of 8 a.m. Saturday morning, there are just under 2,000 customers who remain without power. This includes a little over 200 in the Eugene area, and about 1,700 in the Mckenzie River Valley. Most of the remaining Eugene-area outages are single homes, which can be extremely labor intensive, particulalry those with accessibility issues, such as backyard service lines with no access for bucket trucks. We will continue to work until every customer is restored.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Friday, turning the lights back on for more than 1,000 customers.Find Out More
We expect to restore about 1,000 customers in the Eugene area today. Please note that work conditions are dynamic and subject to change based on equipment damage, tree hazards and changing weather conditions.Find Out More
EWEB and contract crews made substantial progress restoring power to customers Thursday, turning the lights back on for several thousand residents impacted by the snow storm that struck Sunday night. Starting with more than 14,000 customers out of service on Monday, less than 4,500 remained without service as of 5 p.m. Thursday. In the Eugene area, about 2,800 customers are still waiting for restoration, along with about 1,700 McKenzie River residents.Find Out More
New snowfall overnight stalled restoration progress made over the past 48 hours as three major feeder lines and a transmission line went down Wednesday morning.EWEB and contract crews late Tuesday night were able to reduce the number of customers without power to about 6,000. That figure is down from a high of more than 14,000 on Monday. Falling trees and snow damage brought down the Eugene-area feeder and transmission lines early Wednesday, and the number of customers without power climbed up to 7,800 as of 1 p.m.Find Out More
Eugene Water & Electric Board and contract line crews made significant progress restoring power overnight Monday and into Tuesday, with more than 6,300 customers returned to service. As of 4:30 p.m. Tuesday, there are about 7,600 EWEB customers without service, down from more than 14,000 without power at 5 p.m. Monday.Find Out More
With guidance and support provided through EWEB's commercial energy efficiency programs, the developer of a new five-story mixed-use building incorporated efficient LED lighting and a ductless heat pump system.Find Out More
Here in Eugene, we are fortunate to have access to clean, abundant power and water. But climate change poses risks to our community's energy and drinking water supplies and infrastructure.
As the climate changes, rising temperatures and extreme weather events impact the availability, reliability and costs of the energy and water our community relies on. You might be surprised to learn that you can take meaningful steps at home to help mitigate the impacts of climate change, many of which will save you money over time while reducing carbon emissions.
Step #1: Use less energy. Energy conservation and efficiency is the cheapest and fastest way to help the climate. Homes that use less energy rely less on the grid and produce lower greenhouse gas emissions. Insulating homes, installing LED lighting and upgrading to high-efficiency electric heating and cooling systems offer the added benefit of increasing comfort while saving money. We offer rebates and loans to help with efficiency upgrades for homes and businesses.
Step #2: Use energy off peak. Although EWEB's energy portfolio is composed almost entirely of carbon-free power, we are part of a highly integrated regional energy grid that includes coal and natural gas. When the highest ("peak") level of electricity is being used in the region, there is more of this carbon-intensive energy on the grid. Shifting your energy use to "off peak" can be as simple as running the dishwasher, charging your electric car, or doing the laundry later at night (after 9 p.m.) or mid-day (between noon and 5 p.m). Learn more about peak power.
Step #3: Watch your water use. It takes a lot of energy to treat and deliver the water you use every day. It takes even more energy to turn it into hot water. Saving water saves energy, which in turn reduces greenhouse gas emissions. Fixing leaks around the house, taking shorter showers, and planting "water wise" landscapes are also great ways to take care of our water source, the beautiful McKenzie River.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.