Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
As Texas struggles to restore electricity to millions, locals may be wondering if a similar crisis could happen here, and what utility operators and individuals can do to prepare for unprecedented weather events.Find Out More
On the heels of the Holiday Farm Fire, additional water quality sensors have been placed in the main stem of the river, as well as in several creeks and tributaries.Find Out More
EWEB’s 2021 budget keeps prices steady once again, marking the fifth year in row of no price increase for customers.Find Out More
Have you ever wondered what happens to the electric grid on Thanksgiving?Find Out More
Heavy rain in the McKenzie Valley over the weekend gave EWEB’s water quality team a close look at the potential impacts from the Holiday Farm Fire on source water.Find Out More
Crews of young people are helping to protect Eugene’s drinking water by mitigating the impact of post-fire soil erosion along the McKenzie River.Find Out More
Turning on the tap for safe drinking water, and flushing the toilet with no second thought about what happens to wastewater, are actions most of us take for granted every day. But this year as we face an enormous public health crisis stemming from the covid-19 pandemic, we must realize that reliable water service is something we depend on to protect our health and economy.Find Out More
EWEB foresters and contract tree crews are working in the McKenzie River Valley following the Holiday Farm Fire to assess, trim and remove vegetation that may interfere with electrical infrastructure.Find Out More
We launched the emergency water supply program about two years ago with the goal of establishing several geographically dispersed water distribution sites throughout the community.Find Out More
We continue to monitor both the source water and treated drinking water to ensure its safety.Find Out More
Due to air quality concerns, our meter readers have not been able to safely complete their assigned routes for a number of days in September.Find Out More
Update on the capabilities of our Hayden Bridge Filtration plant when it comes to treating water from the McKenzie River amid the impacts of the Holiday Farm Fire.Find Out More
Each day, the treatment process is reviewed and adjustments are made accordingly.Find Out More
Here in the northwest, we are all too aware that wildfires often result in loss of life and property.Find Out More
We want to assure all customers that the water drawn from the lower McKenzie River and then treated at the Hayden Bridge Filtration Plant is safe to drink.Find Out More
Extreme weather or natural disasters can occur at any time, taking out power, water, and other critical services. Since your family may not be together if a disaster strikes, it's important to have a plan. Know how you will contact one another and reconnect if separated, and establish a meeting place that is familiar and easy to find.
Follow these three steps to create your family emergency plan:
Emergency planning starts with a conversation. Gather around and discuss three questions with your family:
1. How will we communicate with each other?
In an emergency, many people trying to use their mobile phones and landlines at the same time may create network congestion. Have a conversation with your family and agree on a plan for how you will communicate and reconnect. Here are some tips to consider:
2. What is our shelter plan?
Depending on your circumstances and the nature of the disaster, it may be best to stay where you are and avoid any uncertainty outside by "sheltering in place." Do you have an emergency stock of food, water, medicines, fuel, and other supplies? If you needed to leave home, where would you go? To a family member or friend's home? A hotel? A shelter? Where is the closest public shelter located? Consider your options and discuss them with your loved ones in advance.
3. What is our evacuation route?
In a natural disaster, some roads and bridges may be unpassable. It's smart to plan ahead for a few different route options to your shelter location. Keep a map in your car in case your mobile navigation is unavailable.
Review and practice your plan a couple of times a year so that everyone will remember what to do when in an emergency.
You can find more emergency plan tips and downloadable templates on the FEMA website
Making a plan is just one part of an overall strategy to keep yourself and your family safe during emergencies. To learn about other important steps, visit EWEB's emergency preparedness page, and join our Pledge to Prepare—a 12-month step-by-step program for getting 2-weeks ready.
Photo credit: FEMA News Photo
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.