Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Update on the capabilities of our Hayden Bridge Filtration plant when it comes to treating water from the McKenzie River amid the impacts of the Holiday Farm Fire.Find Out More
Updates on the latest outages and resoration efforts.Find Out More
Each day, the treatment process is reviewed and adjustments are made accordingly.Find Out More
Here in the northwest, we are all too aware that wildfires often result in loss of life and property.Find Out More
We want to assure all customers that the water drawn from the lower McKenzie River and then treated at the Hayden Bridge Filtration Plant is safe to drink.Find Out More
As our nation continues to respond to COVID-19, there is no better time to take action. During September’s National Preparedness Month, Eugene Water & Electric Board encourages customers to be “prepared, not scared” in the event of a natural disaster or other emergency.Find Out More
We launched the emergency water supply program about two years ago with the goal of establishing several geographically dispersed water distribution sites throughout the community.Find Out More
Customers with past-due balances will have a final opportunity to apply for assistance before normal collection processes resume August 10.Find Out More
EWEB is asking customers to enroll in the recovery and crisis assistance programs before service disconnections for nonpayment of bills resume on August 10.Find Out More
Running the air conditioning can cause a blow to the household budget and increase carbon emissions.Find Out More
We’re taking steps to help residential, business and non-profit customers maintain or re-establish good account standing and ensure all customers have access to reliable power and water at affordable rates.Find Out More
EWEB is resuming route-based deployment for smart electric and water meters as a part of our gradual and responsible return to normal operations.Find Out More
How EWEB is responding and how we’re ensuring that you continue to receive the water and electric services you depend on from us, safely, reliably and affordably.Find Out More
Crews will resume critical reliability work such as replacing damaged utility poles, upgrading meters, rebuilding power lines, and replacing aging water mains.Find Out More
As your community-owned utility, we will take the necessary steps to emerge from this crisis with the dual goal of protecting vulnerable customers while keeping the utility financially and operationally resilient.Find Out More
Experts recommend that residents of the Pacific Northwest store at least 14 gallons of water per person in your house, in case an earthquake or other disaster strikes. That's enough water for one person's drinking, cooking and sanitation needs for two weeks.
If you live in a small space, finding room for all that water can be a challenge.
Here are some not-so-obvious places you can store water:
A good rule of thumb is to store water in several spots around your home or apartment—you don't necessarily need to keep all your supplies in one place. Just be sure your storage spots are cool and dark, and to check your supply frequently to make water containers haven't started to leak.
You can purchase bottled water from the store, or fill your own containers from the tap. If you choose to store water in your own container, make sure that it has a tight seal, is made of food-grade plastic or steel that is designed to hold water, and is properly sanitized before you fill it with tap water. Two-liter soda bottles can also be reused to store water, but avoid using glass bottles or previously used milk or juice bottles.
Jerry cans make good containers for small spaces because they are narrow enough to slide into a cupboard or closet. Brick-style stacking containers also work well in tight spaces.
It's also a good idea to keep a portable water filter, such as those used for camping and backpacking, with your emergency supplies. If a natural disaster disrupts the public water supply, your stored water will be your go-to source for drinking and cooking. But if your stored water supply runs out, you may need a way to purify other sources of water. Portable filters such as those used for camping and backpacking are small and easy to store.
Just be sure to read and follow the manufacturer's instructions for the water filter you intend to use. After filtering, add a disinfectant such as iodine, chlorine, or chlorine dioxide to the filtered water to kill any viruses and remaining bacteria.
The bottom line is to plan ahead for an emergency and store water wherever you can in your home or apartment. Start by storing a few gallons and slowly add to your supply over time.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.