Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
We continue to monitor both the source water and treated drinking water to ensure its safety.Find Out More
Update on the capabilities of our Hayden Bridge Filtration plant when it comes to treating water from the McKenzie River amid the impacts of the Holiday Farm Fire.Find Out More
Each day, the treatment process is reviewed and adjustments are made accordingly.Find Out More
We want to assure all customers that the water drawn from the lower McKenzie River and then treated at the Hayden Bridge Filtration Plant is safe to drink.Find Out More
We launched the emergency water supply program about two years ago with the goal of establishing several geographically dispersed water distribution sites throughout the community.Find Out More
EWEB, McKenzie Watershed Council and the Willamette National Forest are collaboratively working on the project, which involves relocating a portion of 115 kV transmission line.Find Out More
With irrigation season in full swing, now is a good time to protect yourself, your family and your neighbors by making sure any cross connections at your home or business have functioning and tested backflow assemblies.Find Out More
Crews will resume critical reliability work such as replacing damaged utility poles, upgrading meters, rebuilding power lines, and replacing aging water mains.Find Out More
Based on snowpack data and summer stream forecasts, EWEB will adjust flows into the Walterville canal mid-June through October 2020.Find Out More
For decades, we have worked to protect the McKenzie River, our primary water source. The river emerges from Clear Lake, high in the Cascade Mountains, before flowing 85 miles to Hayden Bridge Water Filtration Plant, where we draw water from the river. We employ a multi-faceted approach to protecting the river, which includes multiple monitoring sites throughout the McKenzie River watershed and at Cougar and Blue River reservoirs.Find Out More
The consistent and reliable quality of drinking water is at the heart of the theme for this year’s Drinking Water Week, “There When You Need It” which runs May 3-9 this year. To celebrate our plentiful and healthy drinking water, we are sharing with customers our annual water quality report.Find Out More
As the wide-ranging impacts of the coronavirus outbreak spread through our community, we are taking definitive actions to help and protect our customers and employees so we can continue providing reliable electricity and healthy water during this crisis.Find Out More
There have been questions about the coronavirus (COVID-19) and the interface with drinking water. EWEB’s existing drinking water treatment protocols inactivate waterborne pathogens, including viruses, which prevents them from contaminating drinking water. EWEB’s drinking water meets or exceeds all drinking water standards, including 4-log (99.99%) inactivation of viruses as required by the U.S. Environmental Protection Agency.Find Out More
The first week of December marks a significant milestone in how staff at our Hayden Bridge Filtration Plant disinfects drinking water, switching from chlorine gas to a liquid chlorine bleach that is manufactured on site.Find Out More
A broken water main at the intersection of East Broadway and Hilyard Street will severely restrict traffic movements at the intersection, meaning morning commuters should avoid the area and seek alternate routes.Find Out More
EWEB and the American Water Works Association are observing Drinking Water Week by recognizing the vital role tap water plays in daily life, the infrastructure that is required to treat it and then distribute it to homes and businesses, and the important "behind the scenes" work of water professionals here in Eugene and throughout Oregon and the country.
Eugene residents enjoy some of the highest quality drinking water in the world. The water comes from the pristine McKenzie River, which emerges from Clear Lake, high in the Cascade Mountains, before flowing 85 miles to the Hayden Bridge Water Filtration Plant, where we draw water from the river.
We are privileged to have an excellent source of water. And our customers are fortunate to have reliable access to clean, healthy and safe water when they turn on the tap. In large part, this stems from the thousands of tests EWEB conducts each year in the McKenzie River watershed, inside the filtration plant and throughout the 800 miles of distribution piping that delivers water to homes and businesses. A summary of all the testing we do to ensure safe and healthy water is available in our just-released Water Quality Report.
That rigorous testing continues, despite the disruptions caused by the coronavirus. Each year, EWEB conducts more than 85,000 tests and checks to make sure the your drinking water meets or exceeds the highest standards.
There have been questions about the coronavirus/COVID-19 and the interface with drinking water. EWEB's existing drinking water treatment protocols inactivate waterborne pathogens, including viruses, which prevents them from contaminating drinking water. EWEB's drinking water meets or exceeds all drinking water standards, including 4-log (99.99%) inactivation of viruses as required by the U.S. Environmental Protection Agency.
Shortly after the World Health Organization declared the coronavirus a pandemic, the EPA and the Centers for Disease Control and Prevention each reminded us that we should trust our tap water as we normally would for hygiene and hydration.
"This year's Drinking Water Week theme is 'There When You Need It'," said EWEB Water Operations Manager Karen Kelley. "This is aptly named given how essential tap water is in a pandemic. Handwashing is critical to stopping the spread of the virus, and it would be nearly impossible without high-quality drinking water."
For more information on EPA and CDC guidance, including frequently asked questions, click here.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.